Garage Door Repair in Metrowest, MA - Page 22

Faith Marcello

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris wasw our technician. He arrived within the time frame expected and he quickly diagnosed the problem and explained how it could be fixed. We added to the scope of the project when we asked about the installation of new garage door openers. Chris gave us a quote and we decided to go ahead and install them. Even though it was late on a Friday afternoon, Chris immediately got to work and once installed took time to help us set up our door entry and answered all questions. He gave us 110% of his attention and effort and did a great job! Thank you Chris - you are the best!

Duane Densmore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Contact was quick and easy, response was immediate. Doors were installed on time and there was no hassle. Cost was lower than expected. I would most definitely suggest to call them first, you will not be disappointed.

Hilary Crowley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great company to deal with. Everyone was professional and courteous from the office staff to the technicians. I love the doors that they installed--they look fabulous!

Paul Sullivan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called, got an appointment, service came on scheduled time and work was well done. Labor Day weekend, rollers and cables replaced in less than 24 hour, priceless ! Thanks to the young man who I forgot his name, but he was polite and did a quick and quality job ! Thanks, Sully & Nancy

Bob Weiner - Sudbury

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Perfect! Our overhead garage door had been knocked out of alignment when one of us - not saying who - tried to back the SUV out of the garage without closing the back hatch. As a result, the garage door wouldn't close. Christopher called two hours before our scheduled appointment to say he could come out sooner to repair the door if I was available. I wasn't able to get there but since the door was open anyway, I asked Christopher if he would be able to do it without me there. He could and he did. The repair was done exactly as I would have wished. When it was finished, he called to let me know so I could give him a credit card number. In all, very timely, excellent and courteous service at a reasonable price. Thanks again, Christopher.

Nick Morgan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris was great -- fast, efficient, and got the job done right. Top notch!

Robert Burns

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Alex was my technician for this job. He conducted himself in a very professional manner, quickly determined the problem, went over my options for the repair, and quickly made the repair and was on his way. Completely satisfied with the scheduling and the repair.

Vesna Dimitrijevic

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Alex Delgrado replaced our garage door opener. He was superb, explained everything very clear, work fast, and did everything perfectly. Strongly recommended!

Wes Dubois

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I could not be happier with the quality of service that I received from your company. Your installer (Chris) was prompt, knowledgeable, professional and most importantly he did an excellent and efficient job installing my new opener. I know I probably could have purchased the opener myself for less and shopped around to perhaps save a few bucks on the installation but it's true that you get what you pay for and this was well worth it. I will definitely be calling again should the need arise. Thank you!

Leslie Tsui

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service -- answered the phone when I called initially, could come same day or next day (my choice), arrived on time, did a great job while here, and now the garage door opens again. Excellent experience all around!

Gretchen & nick Covino

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We have used Precision for 9 years for our needs, which range from a simple connection of wires to replacing a complete system. They have been fair, timely and pleasant. Thank you for your consistency.

Ellen Funk

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Definitely a 5! Christopher Young showed up on time. He is courteous, professional and knowledgeable and explained the options. He fixed the garage door and asked if we had any questions. Would absolutely recommend him.

Gale Osgerby

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is the second time I am using your services. Chris Young was my technician today. He came on time. He explained the work I needed done on my garage door. He gave me the cost for the repair work. He was both efficient and polite. My garage door is now working perfectly.

K. G.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We love our new garage doors from Precision Door. The installer, Justin, was professional, friendly and meticulous. Really appreciated the fact that he cleaned up before he left. Also had them custom paint the doors to match our trim color. Tom promptly came right out after install and touched up nicks that occurred during transporting the doors to our house. When we called to arrange an appointment for an estimate, they were responsive, professional and on time. The only minor issue was that after the doors were ordered there were a couple of times it was hard to reach a live person and when we left messages (by email and voice) they weren't returned. But overall, very happy with the quality and timeliness of the product and installation.

Gail Pressberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service!

Seth Emmer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Workmen arrived promptly at the beginning of the scheduled window. They were pleasant, courteous, thorough and quick. I couldn't have asked for more.

Susan Greeley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Two days ago, my Overhead Garage Door of 20 years gave up and slammed down. Today, Christopher and Justin came to my home and provided me with the most superb customer service experience and workmanship I could have asked for. In fact, once I read the website I called your office and was able to have the door repaired after Christopher made sure that I knew what the problems were and the options available to me to fix the problems. I was enlightened by what I learned, and am confident that Christopher and Justin have restored my door to a safe, working condition that is better than it was when it was originally installed. True fact. They installed new neoprene rollers and brass pulleys with stainless steel cables. Made adjustments to insure the door is balanced and works smoothly and quietly. Applied silicone lubrication to all the moving parts and tightened all the bolts. Packed up and left my garage as they found it. I grew up in the 1950's when customers were valuable to the companies who served them and workers took pride in the work they did. That is the way things used to be. So imagine my delight when Christopher and Justin arrived and provided me with a job completed in a professional and well-thought out manner. Christopher obviously cares about the work he does and the customers he works with and it was a complete pleasure to have him here at my home. He explained and made sure I understood, answered questions and double-checked every aspect of the job to make sure all was as it should be before he and Justin left. Justin, who is in training, was equally courteous and professional in his approach to the work for which he is being trained. I cannot speak highly enough of both of these employees and can honestly say that I would not consider having ANYONE do ANYTHING on my garage doors unless it was Christopher and Justin and they were still working for Precision. So, 5 stars to an exceptional company and the people who work there in every capacity. You are outstanding. And I thank you all. Cordially, Susan from Dedham, MA

Seth Rosenthal

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Needed some lubrication and the sensor adjusted. The tech who is also a manager I think, believe his name is Ron, showed up early, was very nice, and very competent. Pricing is fair, and I got a bit of an education in Garage door maintenance and what to expect in the future.

June Diffenbach

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My older garage door was not working at all. Plus, it was a safety issue. Ron came out today on time and fixed the problems. He replaced two springs and reattached a very important wire! Ron was competent, polite and professional. We were all very pleased. I give him and the company five stars.

Ellen Podolsky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Everyone was great, from the staff who answer the phones to the tech, Alex. Alex was a pro! He did a great job and had excellent customer service skills. He was prompt, thorough, answered any questions we had and was super nice to boot! I wouldn't hesitate to recommend you guys or call if we have any issues in the future. Thank you!

Henry Abraham

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick, honest, competent.

Karen Thornquist

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

One of my garage door springs broke and I needed service but I did not have a repair service, so I did a web search. I wanted someone local to my home, and I chose Precision.The gave me an appointment for the next day, and they even called that morning to let me know they had a cancellation and did I want an earlier time? I accepted and they arrived on time. The repair was done within half an hour and the technician couldn't have been nicer. I would use Precision again in the future

Richard Burns

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was amazed at how efficient and courteous your people were from start to finish. Excellent service, highly recommend. 5 stars.

Corey Beale

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Last year Precision installed a fantastic new set of garage doors, motors, etc. Everything was working flawlessly until one of the doors started skipping a little bit. I called in the morning, got an appointment for that same afternoon and 20 minutes later after a little tweaking we are literally back on track. Great service and great products. Plus the 20 degree difference in the garage and warmer floors above thanks to the new doors were well worth the cost.

Paul Rosenberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt, polite and excellent service.

Steve Heckley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Alex Delgado was very impressive. He was professional, polite, and very efficient. I will feel very confident calling Precision for future assistance and recommending to others.

Liza Padilla

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Satisfied, but pricey for the service rendered. would I recommend? Probably not, would shop for more reasonable price.

Carol Flavell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Pleasant, reasonable and very fast.

Doug Wooldridge

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent job. They offered same day service, arrived on time and called before they arrived to confirm. The technician explained what was broken and provided me options. The repair was quick and when the job was over the technician took all the old parts off site. The billing and invoice system was smooth and clearly documented. My garage doors operate and sound like new and now I am protected for 5 years.

Jodi Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service! Prompt, reliable, professional and very affordable.