Garage Door Repair Reviews in Metrowest Area, MA (Page 22)

Workmen arrived promptly at the beginning of the scheduled window. They were pleasant, courteous, thorough and quick. I couldn't have asked for more.

- Seth Emmer

Two days ago, my Overhead Garage Door of 20 years gave up and slammed down. Today, Christopher and Justin came to my home and provided me with the most superb customer service experience and workmanship I could have asked for. In fact, once I read the website I called your office and was able to have the door repaired after Christopher made sure that I knew what the problems were and the options available to me to fix the problems. I was enlightened by what I learned, and am confident that Christopher and Justin have restored my door to a safe, working condition that is better than it was when it was originally installed. True fact. They installed new neoprene rollers and brass pulleys with stainless steel cables. Made adjustments to insure the door is balanced and works smoothly and quietly. Applied silicone lubrication to all the moving parts and tightened all the bolts. Packed up and left my garage as they found it. I grew up in the 1950's when customers were valuable to the companies who served them and workers took pride in the work they did. That is the way things used to be. So imagine my delight when Christopher and Justin arrived and provided me with a job completed in a professional and well-thought out manner. Christopher obviously cares about the work he does and the customers he works with and it was a complete pleasure to have him here at my home. He explained and made sure I understood, answered questions and double-checked every aspect of the job to make sure all was as it should be before he and Justin left. Justin, who is in training, was equally courteous and professional in his approach to the work for which he is being trained. I cannot speak highly enough of both of these employees and can honestly say that I would not consider having ANYONE do ANYTHING on my garage doors unless it was Christopher and Justin and they were still working for Precision. So, 5 stars to an exceptional company and the people who work there in every capacity. You are outstanding. And I thank you all. Cordially, Susan from Dedham, MA

- Susan Greeley

Needed some lubrication and the sensor adjusted. The tech who is also a manager I think, believe his name is Ron, showed up early, was very nice, and very competent. Pricing is fair, and I got a bit of an education in Garage door maintenance and what to expect in the future.

- Seth Rosenthal

My older garage door was not working at all. Plus, it was a safety issue. Ron came out today on time and fixed the problems. He replaced two springs and reattached a very important wire! Ron was competent, polite and professional. We were all very pleased. I give him and the company five stars.

- June Diffenbach

Everyone was great, from the staff who answer the phones to the tech, Alex. Alex was a pro! He did a great job and had excellent customer service skills. He was prompt, thorough, answered any questions we had and was super nice to boot! I wouldn't hesitate to recommend you guys or call if we have any issues in the future. Thank you!

- Ellen Podolsky

Quick, honest, competent.

- Henry Abraham

One of my garage door springs broke and I needed service but I did not have a repair service, so I did a web search. I wanted someone local to my home, and I chose Precision.The gave me an appointment for the next day, and they even called that morning to let me know they had a cancellation and did I want an earlier time? I accepted and they arrived on time. The repair was done within half an hour and the technician couldn't have been nicer. I would use Precision again in the future

- Karen Thornquist

I was amazed at how efficient and courteous your people were from start to finish. Excellent service, highly recommend. 5 stars.

- Richard Burns

Last year Precision installed a fantastic new set of garage doors, motors, etc. Everything was working flawlessly until one of the doors started skipping a little bit. I called in the morning, got an appointment for that same afternoon and 20 minutes later after a little tweaking we are literally back on track. Great service and great products. Plus the 20 degree difference in the garage and warmer floors above thanks to the new doors were well worth the cost.

- Corey Beale

Prompt, polite and excellent service.

- Paul Rosenberg

Alex Delgado was very impressive. He was professional, polite, and very efficient. I will feel very confident calling Precision for future assistance and recommending to others.

- Steve Heckley

Satisfied, but pricey for the service rendered. would I recommend? Probably not, would shop for more reasonable price.

- Liza Padilla

Pleasant, reasonable and very fast.

- Carol Flavell

Excellent job. They offered same day service, arrived on time and called before they arrived to confirm. The technician explained what was broken and provided me options. The repair was quick and when the job was over the technician took all the old parts off site. The billing and invoice system was smooth and clearly documented. My garage doors operate and sound like new and now I am protected for 5 years.

- Doug Wooldridge

Excellent service! Prompt, reliable, professional and very affordable.

- Jodi Smith

Service tech Ron was outstanding. Very knowledgeable and explained all my options. Would use them again and recommend to anyone who needs garage door service.

- Derek Schutz

I called this morning and Ron came a few hours later. He was very professional and knowledgeable. He took care of all the problems I had with the garage doors. Very satisfied with the service and definitely recommend your service again. Five star.

- Rivka Nir

Great service. Friendly and informative technician. Quick and professional. i highly recommend Gary. Great job. 5 stars!

- Barry Cunha

Gary dud a great job and was very friendly and helpful when I asked questions

- Margaret Johnson

I am very happy with the total replacement of the garage doors. The project went as was planned. I have had great comments from friends and neighbors. I enjoyed working with the staff of Precision Doors. A special thanks to Tom, Sharon, Ray and Chris.

- Patrick Jordan

so far, so good. It is too soon for me to give a review as I want to use it for a period of time to get used to it. I am sure it will be just fine.

- Marilyn Weiner

The ease of scheduling and the same day appointment was great. The technician (Chris) was polite, professional and on time. He did a great job and went above and beyond. So appreciated, would highly recommend Precision.

- Joanne Barry

The service was prompt and efficient, and the technician was friendly, knowledgeable, and courteous. We'll definitely call back Precision if we need garage door work again.

- Richard Spellman

Gary was very nice to deal with. Look forward to him doing the work in a few days.

- Beverly Young

I would highly recommend to friends/neighbors. Chris was on time (early even!). He was very kind and efficient and even came back later in the day when I realized I forgot to ask him to fix something. Great service!!

- Sara

Gary was great! I drove through my garage door, totally destroying it and I needed lots of help narrowing down all the choices and options for a replacement. He did that well for me. And then, after i'd ordered and he'd left, he heard that we were going to get lots of snow tomorrow. He drove back to my house and installed a tarp he got to cover the opening. It was very much appreciated. Phil

- Phil Brykman

Awesome service! Thank you! My ventriloquist dummies and I sincerely appreciated your professionalism and technical expertise. Kevin D

- Kevin Driscoll

We were caught in a lurch when our garage door would not go up. Being new to the area, we were not familiar with local businesses. Our daughter gave us your number. Within the hour, your truck was in our driveway. Ron Lecours,your technician, was on his way home and very generously took a detour to our driveway. He is polite, professional and above all . . . Very knowledgeable. We were impressed. What service! Will certainly recommend your company! Thank You!

- Vic Bonneau

On time, courteous and professional (Christopher). Got my estimate as well. Five stars.

- Erdal Guner

5 Star Rating! Love the new garage door. The installer, Ray Angco, did an outstanding job and I highly recommend him and the Precision Garage Door team. Very professional. Thank you very much Ray!

- Howie Dunnells