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about Precision Garage Door in:
Metrowest Area, MA
Precision Garage Door of New Englandhas received 822 reviews, averaging 4.91 Stars:
Sudbury, MA
Lexington, MA
I had an injury due to a malfunctioning garage door so I called the first repair service listed on Google. I could not have been happier. Service was very quick, same day or within 24 hours, phone calls to let me know when the technician would arrive informing me of any delays, etc, with a very pleasant staff person, and a wonderful technician. Filipe was courteous, knowledgeable and did the job perfectly within 2 hours. The doors are working better then ever. I will definitely call again and recommend you to my friends. 5 stars!
- Elizabeth Marcal
Product:
Acton, MA
The service was quick and well performed, price was a little higher than I was expecting! Thanks,
- Demetrius Gaspar
Thank you for your business and review. We hope you enjoy your completely rebuilt garage door (new counter balance system), your new weatherseal and new automatic opener and feel confident in knowing Precision Door will stand behind thier products and service.
Framingham, MA
Felipe was on time and very thorough. Excellent same day service and support. Thank you! Kevin Driscoll
- Kevin Driscoll
Hudson, MA
Precision Door responded same day. The Tech was professional, polite and got my door up so I could get my car out, and then got it closed for safety. He was informative re: the quality and price of a new door. I would recommend Precision Door to anyone.
- Barbara Baker
Product:
Concord, MA
Precision Door Service repaired two of our garage doors, and replaced one motor. The work they did was excellent and everything worked beautifully. They were on time, professional and good value for money
- ROBERT AYRES
Product:
Dedham, MA
Thank you for your professionalism, the technician answered all my questions with great confidence. He was knowledgeable about my garage door. He gave me several options to choose from. My garage door is much quieter when opening and closing. Thanks Precision......
- Ms. Johnson
Franklin, MA
Based on the winter we have had in greater Boston, when garage door springs give out, one needs professional assistance that is fast and accurate. Alex Delgado was well up to the task of repairing my 17' wide garage door with another storm on the way. He special ordered the springs, twice arrived early to the appointment at my house (how often is a contractor early!!) And was extremely knowledgeable, efficient, and polite during the entire time he was here. Some people inherently take great pride in providing service, to the point that they are first representing their professionalism and then the good name and reputation of their company. I will bet that many or most of Precision Door Service technicians take the same amount of pride. Thank you Alex, well done.
- Wheeler Smith
Product:
Framingham, MA
Quick, helpful, on time! Thank you! I had called several so called 24 repair places with no calls back. You answered the phone with a real person, who was very pleasant, and got me an appointment within 2 hours. Awesome! Great Service!
- Gail Cannon
Boxborough, MA
Excellent service and great communication. Fixed the door quickly. If I should need garage door services in the future, I will definitely call Precision. An easy 5 stars!
- Sandra Shea
Natick, MA
5 !!!!!!! Alex was great very friendly and curtious. He put a bandaide on the problem. Looking forward to him retuning with my new doors. Price was reasonable
- Mom from Natick
Product:
Waltham, MA
Work done well and on time. 5 Stars.
- Wilma Ronco
Product:
Wellesley, MA
They were so professional and helpful. I would recommend them to everyone!
- Amy Lacombe
Waltham, MA
Our technician came right on time, fixed the problem quickly and helped us out with a couple of other questions/issues we had with the garage door. He was great!
- Kevin Hough
Wellesley Hills, MA
A prominently-placed Yellow Pages ad (yes, I still consult traditional telephone books) led me to call, but when your technician Ron arrived and quickly and expertly assessed the problems with my garage doors, I knew that I had made the right choice and that I would have your company make the repairs.
- John Carey
Newton, MA
business history and quality
- Eric Segal
Product:
Needham Heights, MA
Great service and great technician!
- Rakesh Shukla
Product:
Hudson, MA
Ray installed our new doors today.Ray is very professional,installation could not have gone better.Every step in the sales to installation process has been very smooth and very professional.Very pleased with all aspects
- John Parent
Ashland, MA
I am not certain if my repair person was Jason, so please check your file. I am writing because the fellow that repaired my garage door door did exactly as I requested, quickly, and at a fair price. He was courteous and very knowledgeable about door operation, maintenance, and construction. I would recommend this highly qualified serviceman again, and you may use this testimony to inform others of my high degree of satisfaction. Thank you. John Kelley, Ashland, MA
- John Kelley
Sudbury, MA
You gave us an estimate of over $2000. Another company did it for $500. Enough said.
- Roger Beatty
Thank you for you comments. Our quote included new openers and the parts that would make your two garage door's counter balance system work properly. We do not like to install new openers on doors with counter balance systems that would void the warranty and prematurely damage the opener. Ultimately the customer makes the choice that is right for them.
Natick, MA
Need to separate out the services performed and the cost. Five Stars: Thought Jason Padrick was great, thought the sevices performed were great, and the garage door is running smooth again. Two star: I thought $599 PLUS THE $79 service fee was WAY too much for the services performed plus the new hardware. I have the springs, cables, and pulleys replaced. That's it. Bottom line: I thought Jason did a great job. I think the services are WAY overpriced.
- Phillip Carter
Thank you for your comments. Our prices reflect the quality of our parts. Your repair did include replacement of all the parts of your counter balance system and came with a 7 year warranty. Our competitors typically only give a 1 year warranty with the purchase of a new door and a 90-day warranty with repairs. Also, we did give you an option for fewer parts at a substantially reduced cost and a more limited warranty.
Product:
Framingham, MA
This was advertized as a tuneup with nylon rollers installed. I was hoping to make them open and close a little quieter. One did work better, the second door is still very noisy. The technician explained to my wife that this was because the door had been backed into. Live and learn. the service performed category below did not list tuneup.
- Lawrence Griffin
Thank you very much for your comments. Although we try to make existing doors as quiet as possible. Sometimes, however, the doors need more than a new set of rollers... sometimes they need to be replaced. It appears that your doors needed additional work, which we did recommend. Please call us and we would be happy to perform the work we recommended and help you eliminate the noise!
Concord, MA
Service Technician was very knowledgeable and pleasant to work with. The estimates was very clear and he made a great presentation. Only complaint was he didn't offer the senior discount. After reviewing your website I called the office and asked for it, which you gave me (thank you).
- Mark F
Thank you for your business and the time you write your comments. I would like to point out that it isn't very polite for somebody to ask you if your a senior (Ron told us you didn't look like a senior).
Norfolk, MA
Quick response with replacement materials on the truck. Your technician was knowledgeable, informative and efficient. The repair was completed in 35minutes. Made recommendation on continued owner maintenance which was never done by others. Great job!
- Bruce Beans
Bellingham, MA
precision was very nice when they came out they fixed the garage door in timely fashion was very happy with the service.
- Marie Kohler
Newton, MA
Fantastic experience. Person who answered the phone was excellent -- she quickly set up an appointment that fit my schedule and even sent an email confirmation. The tech (Gary) was great -- he knows his stuff. We had a rebuild done which basically gave us a new door at half the price! Thanks will sing your praises to all my friends.
- Betty D
Natick, MA
our service was great , our technician was working in zero degree weather for hours with no complaints. He was communicative, reliable , hard working and responsible, his name was Adam. The office worked well for us and even though there was a bump or two in the road they attended to whatever was needed quickly in fitting our door. We highly recommend them .
- Betty Saltzman
Product:
Walpole, MA
Tom did a great job on the garage door repair and also spent time checking out the other garage door. The same day service was excellent. I also liked that I did receive a senior discount. I would call your company again if I had any garage door repair issues or garage door replacements. I also liked that the company did drug testing and background checking on the employees
- Patrick Jordan
Woburn, MA
The service was prompt and Jason fixed the garage door quickly. I would reccomend your company to any one who is need of repair or who is looking for a new garage door
- Jutta Malden
Framingham, MA
Ernie was fantastic! Thanks.
- Levinson
(617) 459-4147
(617) 459-4147(508) 925-7701
(508) 925-7701(978) 631-0042
(978) 631-0042(781) 304-4933
(781) 304-4933(978) 357-8486
(978) 357-8486(781) 519-4491
(781) 519-4491License
MA License# 176747
I found this company in the yellow pages. The tech came the same day I called and took care of business quickly and efficiently. Wonderful job, thank you!
- Claire