Paul Osborne has received 209 reviews, averaging 4.88 Stars!

About Paul

Paul has over 20 years experience in the garage door industry. He lives in the greater Boston Metro area and enjoys fishing on his boat, and watching the Bruins and Patriots. He loves bringing his German Shepherd, Rainer with him on his calls so get your milk bones ready!
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Reviews for Paul Osborne

Clayton Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wayland, MA 12/11/2018

Great job by Paul repairing my garage door. He was prompt and efficient. Super professional. Fantastic job!

Service: Garage Door Repair

Joanne Brody

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Ashland, MA 11/30/2018

Thank you so much for the amazing customer service and expertise. This is my first time using this company and to realize on a cold Friday afternoon that I could not close my garage door, make a call and it's fixed!!! The person that I spoke to was able to rearrange things to get someone there within 2 hours and the rep that came to my home, Paul, was incredible. I could not be happier with the company!!

Service: Garage Door Repair

Holly Lafrance

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Worcester, MA 11/27/2018

I was charged over the 104.00 I was told for the service call. There were not parts required except to replace a lightbulb and it was my light bulb. Can you also explain to me why your service people don't carry batteries for remote garage door openers or key padswhen that maybe the problem? Not happy with the service quality and cost when your service person was only here for 10-15 minutes.

Response from Walt Arvin Business Owner

I am very sorry that you didn't have the experience you expected. As explained on the call when you booked your appointment, we do charge a service call to come out to your home. We have tried to carry light bulbs in our vans in the past. However, the fact that the guys drive work vans filled with parts the light bulbs never lasted -- the filaments kept breaking do to the bumpy ride. I guess this is why you don't buy lamps with light bulbs. Again, we are sorry you didn't have the experience you expected.

Service: Garage Door Opener Repair

Carol Mccoin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Paul did a fantastic job. He explained everything before he started, answered all my questions, and cleaned up afterwards. I would strongly recommend Precision Garage Door Service to others, and Paul in particular. Sorry, I didn't have any Milk Bones for Rainer....

Service: Garage Door Opener Install

Product: Garage Door Opener

Javed Baqai

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lexington, MA 11/23/2018

Have had Precision Door service for years. Prompt and excellent service today. Paul was quick with the diagnosis and subsequent repair, also appreciated his humor.

Service: Garage Door Opener Repair

James K

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
11/16/2018

Technician was superb. Super friendly, super competent, did a fantastic job.

Service: Garage Door Opener Repair

Product: Garage Door Opener

Sandy Gilchrist

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hudson, MA 11/15/2018

This is the second time we have used Precision for repairing our garage door. Both times Paul Osbourne has been our service tech. We have been very pleased with the service. Arrived when they said he would, and fixed the problem in less then an hour. Highly recommend this company.

Service: Broken Garage Door Spring Repair

Cathy and James McKay

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Millis, MA 11/13/2018

Paul came to our house to look at our garage door that was not working. He came on time. he was professional and had the new lift master installed in no time. Gave us our quote up front and did the install right away and cleaned up. I would highly recommend you company to anyone. I would give Paul and the company a 5 star rating. Thank You very much for the fabulous service.

Service: Garage Door Opener Install

Product: Opener

Sue Gordon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great Service! Our technician, Paul, was friendly and knowledgeable! Wouldn't hesitate to call you again or recommend you to others!

Service: Garage Door Repair

Mark Horsch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Natick, MA 11/08/2018

Quick service , early arrival, very professional and kind!

Service: Broken Garage Door Spring Repair

Kendra Stowell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Sudbury, MA 10/30/2018

I was so pleased with the whole procedure with Precision. I got the same very nice technician (Paul) both times. He called to let me know he was on his way both times. He explained what was wrong and showed me options for what I could replace. When he came out again to do the work (just 1 business day later) he made sure I was satisfied and knew how to use my new equipment before I left. I would highly recommend the company.

Service: Garage Door Opener Repair

Product: Garage Door Opener

Debra Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The technician from Precision, Paul Osborne, was efficient and thorough. He took the time to explain all of the changes he was making and how everything operates.

Service: Garage Door Opener Install

Product: Garage Door Opener

Ming Chang

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Paul arrived on time. He identified the problem and fixed it professionally. We are satisfied. I would recommend him.

Service: Garage Door Repair

Product: Cables

Richard Goyette

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Bolton, MA 10/23/2018

Paul was great - he called and said he'd show up right on time at the early end of the appointment window. The service was quick and accurate - he showed why parts needed to be replaced and what the effects would be from not replacing them. We are very satisfied with his service!

Service: Garage Door Repair

Sammy Mercier

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Paul and Rainer were absolutely awesome! Thank you so much for a great and smooth garage door opener installation. Take care of Rainer! What a prince!

Service: Garage Door Opener Install

Product: Garage Door Opener

Min Zhang

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
10/04/2018

Tech Paul came in, did a very good job and fixed the issue. Well done.

Service: Garage Door Repair

Jane Graham

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Shrewsbury, MA 09/28/2018

Thank you for sending Paul out to repair my garage door opener on the same day I called. He was courteous and did great work. I will call Precision for future needs!

Service: Garage Door Opener Repair

Product: Cables

Michelle Dubois

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Boxborough, MA 09/13/2018

From start to finish my experience with Precision was great. The receptionist was warm and inviting as well as clear in her questions and comments. Paul came out during my time slot having called to let me know exactly when he would be there. He assessed the situation quickly and reassured me that he could take care of it right then. He did. The call took about 1/2 hour and I would gladly use the company in the future.

Service: Garage Door Repair

Craig Haritos

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Couldn't close garage door with automatic door opener because door was binding when being lowered. The automatic opener thought there was an obstruction and would open it again. Paul Osborne quickly diagnosed the problem as worn out parts (rollers, pulleys, cables and springs). He performed a safety inspection of the automatic opener and found it to be in good working order. Paul then provided and cost to perform the repair which I needed to approve before he would begin. Paul arrived on time, was polite and worked quickly and efficiently. Upon completion of the repair he reviewed the work he had completed and made sure I was satisfied. Should the need arise would not hesitate to do business again with Precision and Paul.

Service: Garage Door Repair

Product: Rollers

Robert Ambos

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Sherborn, MA 08/31/2018

I highly recommend Door Systems. --Robert G. Ambos

Service: Install Garage Doors

Ann Leone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We had Paul very nice, he explained everything to us. We will be calling back for more work done. We give them 5 stars plus.

Service: Broken Garage Door Spring Repair

Patrick Jordan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Walpole, MA 08/25/2018

Hi Walt, I had Paul come to service my garage door on 8/24/18 that your company installed on 9/2015. My request for the service call was to fix the noise when the door opens. Paul could not fix the problem and now the noise is going up and down. When the door is unhooked the garage door open and closing is quiet. The second garage door that you installed at the same time is quiet all the time. Paul was polite and listened to my problem and I enjoyed working with him but the noise still is there and I am not happy with the results which I had to pay for. I look forward to your feed back about my garage door problem. Thanks.

Service: Garage Door Repair

Arthur Ralph

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Quincy, MA 08/23/2018

technician was excellent. arrived on time, completed job promply, gave me optons on repair and recommendations on course of action.would definatly use your service again. completely satisfied!

Service: Garage Door Repair

Lisa Elkind

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Waban, MA 08/21/2018

Paul was excellent. He called to let me know when he would arrive and did the work quickly.

Service: Broken Garage Door Spring Repair

Product: Springs

Tom Desmond

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hudson, MA 08/18/2018

Technician Arrived on time and spent time explaining a number of items as this was the first time I had ordered a garage door. We discussed options, styles and colors which I really appreciated. To top it all off, I was provided a discount for my military service! I highly recommend them.

Service: Install Garage Doors

Product: Garage Doors

Michael Jeans

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Concord, MA 08/18/2018

Paul was great in servicing our garage door. He called in advance of arriving, arrived on time, diagnosed the problem accurately and fixed the door. Very satisfied. (Like his dog too!)

Service: Garage Door Repair

John Cintolo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Boxborough, MA 08/18/2018

The tech was very helpful & informative. Explained in detail the work needed and why it should be done.

Service: Broken Garage Door Spring Repair

Tony Varone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Holliston, MA 08/17/2018

It was a pleasure buying from Precision. Everyone was professional, friendly and caring. Excellent installation! Makes me wish I had a two car garage so I could buy another one. No kidding, they are a great group. I could not be happier!

Service: Install Garage Doors

Product: Garage Doors

Sandy Gilchrist

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hudson, MA 08/07/2018

Was very pleased with the service we received. Paul came before scheduled time. Acessed and fixed the problem in 1/2 hour. Will highly recommend this company. Thank you.

Service: Garage Door Repair

June Diffenbach

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Concord, MA 08/02/2018

Paul came out and promptly tackled my remote issue. He was very courteous and professional. I enjoyed his dog as well.

Service: Garage Door Opener Repair

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Boston Area (617) 459-4147
Central Mass & Worcester Area (508) 925-7701
Merrimack Valley Area (978) 631-0042
Metrowest Area (781) 304-4933
North Shore Area (978) 357-8486
South Shore & Cape Cod Area (781) 519-4491
Precision Door Service
Office: (978) 212-3332
90 Cherry Street
Ste 4

Hudson, MA 01749
Precision Garage Door Service
Office: (508) 426-6808
96 North Main Street
Unit 4

Carver, MA 02330
Precision Garage Door Service
Office: 508-213-8691
911 Worcester St
Unit #1

Natick, MA 01760

License

MA License
# 176747