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about Precision Garage Door
Precision Garage Door of New Englandhas received 2065 reviews, averaging 4.90 Stars:
Boston, MA
Haverhill, MA
Barry and Rob installed 2 new Garage doors and 2 door openers. They were great. Arrived on time. Very efficient. Answered all my questions. Both very personable and worked great together. Very happy with result!
- Marge H.
Hudson, MA
The springs on our electric garage door were stretching out. One set was worse than the other. We were able to het an appointment fairly quickly. We called on a Friday and hit an appointment for the following Monday. I appreciated getting a text message with the name and photo of the person coming to do this repair. It out my mind at ease to know who was coming. Jesse, our garage door repairman arrived a little bit earlier, but had notified us prior to arriving to let us know. He was very personable, professional, efficient and instructive. He assessed the situation, told us what needed to be done and gave us the price for the labor and parts. He should us where we needed to lubricate the rails and the hinges on the door, and how frequently we should do this. He told us what type of lubricant to use and explained why this particular type is most effective. Jesse completed the work in a timely manner and left the areas where he worked clean.
- Lynn Davis
Milton, MA
We chose Precision when a cable broke on our automatic garage door. They had good reviews, were very responsive and got me an appointment within three days (which was better than more expensive competition). Our technician, Jacob, contacted us ahead of time to see if he could come early which worked out well for us. He was on time, super courteous, knowledgeable and efficient. He gave us options to consider and that helped in our decision making to do a rebuild with a 5 year warranty rather than a smaller fix. Turns out our other cable was close to breaking too so that was a cost-efficient decision too. Very pleased with his work and the company’s professionalism.
- Marjorie Kirkham
Hudson, MA
We were very happy to get same day service as we were expecting to have to wait at least a few days. Technician was prompt, courteous and very knowledgeable. While we could’ve repaired the system we had, it was old and we knew it was time. Ron also did a quick fix to our garage door. Very happy with the service. We would definitely use Pecision Door Service again.
- KG
Product:
Technicians: Ron L
Woburn, MA
Mike called and asked if he could arrive early to do the job! WOW!! Mike did a fantastic job, he is fast, professional, courteous and knows his products. I will definitely use Precision for future work.
- Warren O'Cause
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Stow, MA
Very professional and arrived on time. Estimate before work started and stuck to it. Very quick
- Jim Salvie
Danvers, MA
Professional service
- Mirela Zafiri
West Roxbury, MA
Prompt and efficient service, great use of new technology to make appointments confirm appointments. I loved the fact that I got a text with the picture of my technician. He worked efficiently and was done in less than an hour.
- Mary Beth Bahren
Tewksbury, MA
Each representative has been extremely professional. I have ordered new doors but in the meantime the old ones keep breaking down. Today Barry repaired one side and guaranteed it until the new ones arrive. Said if there was another problem to be sure to call. Can’t ask for anything more nowadays!!
- Barbara Davidson
Boston, MA
Jacob was very professional and informative.
- Matthew Sances
Needham, MA
Jacob ,my Service Technician, and I reviewed my concerns. He reviewed the problem with me and offered me three options to remedy my issue. There was no attempt to oversell. Once I selected my course of action, he performed the repair in a prompt and professional manner. I am very pleased with the results.
- Frank Mauro
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Plymouth, MA
Jacob arrived early and was courteous and professional. He gave me several options for repair. I selected one and he completed the work in short order I was impressed
- Rita Gallant
Needham, MA
The service person was great - sorry I forgot his name- but he was professional new his stuff actually came early and finished up faster than I can link it was a great job done well I have no complaints and would recommend them to anyone
- Frank Maddallo
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Concord, MA
Jesse was extremely punctual, professional and pleasant. He got the job done right away. I will recommend you and will definitely use you again! Thanks for the excellent service.
- DS
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Brookline, MA
Jacob did a fantastic job. Professional, efficient and easy to work with. I was actually juggling a Zoom call and dealing with him was easy and constructive. And of course everything works like a charm.
- Sanjay Sarma
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Lynnfield, MA
Thank you very much, I had an excellent experience today with precision door coming out and pricing me through for a new door… Easy to work with, professional, thank you!
- Christopher Mattera
Dedham, MA
I was really impressed with the service I received today. The technician was knowledgeable, patient, friendly, and really very kind. He was also very thorough, double and triple checking that everything worked and was set up properly before he left. Would highly recommend.
- Charles Bergeron
Product:
Plymouth, MA
Looked into Precision’s ratings and reviews and scheduled a garage door opener repair. Although, I needed to wait several weeks for an appointment, it was not an issue for me. Jacob called before he came and diagnosed the issues. He reviewed the alternatives and I decided to replace the garage door opener which also included a new external key pad and indoor unit. I was quite surprised at the prices but have not replaced a garage door opener in several decades. Jacob fully explained and demonstrated all of the new options and reviewed the various warranties on labor, parts and motor. Finally, he updated the remote opener function in my car; really exceptional knowledge and service. After the fact, I saw that Precision had texted that the technician was on his way, and included his picture and name. This was a great enhancement to customer service.
- Marianne Geuss
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Framingham, MA
I called one other co. & they were going to charge for an estimate- I did not like that. I was happy from the start when I placed a call to you. Jacob stopped by for an estimate today. He was wonderful, pleasant, knowledgeable, professional, and I felt very comfortable with him. A worker that loves dogs is always a plus for me. Happy to do business with your co. as a result of meeting Jacob. Pam Keene
- Pam Keene
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Georgetown, MA
It was a pleasure dealing with this company. The woman who made my appointment was so professional. The technician, Mike, was so knowledgeable, helpful and courteous. I highly recommend them if you need your garage door opener repaired.
- Heidi Chabra
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Boston, MA
Jacob was excellent! Called before he arrived, was efficient courteous and fixed the problem right away. He also provided pointers on what to expect and look out for down the road. Thank you! Kevin Hanna
- Kevin Hanna
Andover, MA
Extremely disappointed. When the technician arrived he barely looked at our doors and began trying to sell us on a complete re-build of both doors. All we wanted was spring replacement on one door. The price quoted was more than 10 times the cost of a pair of springs. Felt like pressure to pick the complete re-build. I will do the repair myself and save hundreds. If your business model is to sell complete door re-builds, you should be honest on your website.
- Greg Heath
Charlestown, MA
Fast and professional
- Duane Sword
Acton, MA
Great service, great explanations. Everything works well now.
- Ben Adida
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Haverhill, MA
Everything went smoothly and quickly when tech got to my house. That was an hour and a half after time slot but I do understand that with this type of work you can get backed up in a hurry. He was very quick and efficient when he was here so I’m sure the previous job just ran long. Mr. Rice was Very Friendly and helpful.
- Stephen G
Georgetown, MA
Very professional. Pleased with results Thanks Mike
- Nancy Tariot
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Belmont, MA
Simple straightforward fast
- Jeffery Hamburger
Marlborough, MA
I was very happy Paul Osborne who came out to look at my project and to give me a price . I feel comfortable talking to Paul who came out . Thank you luke
- Luke Wade
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Winchester, MA
On time Quick Efficient
- Mike Arwe
(617) 459-4147
(617) 459-4147(508) 925-7701
(508) 925-7701(978) 631-0042
(978) 631-0042(781) 304-4933
(781) 304-4933(978) 357-8486
(978) 357-8486(781) 519-4491
(781) 519-4491License
MA License# 176747
Jacob was awesome! Professional, knowledgeable, and friendly. He answered all my questions and I feel confident that Precision Door will do a great a job on our garage door and look forward to using this service more.
- Eileen Donlan