Garage Door Repair in Boston, MA - Page 54

Susan Greeley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Two days ago, my Overhead Garage Door of 20 years gave up and slammed down. Today, Christopher and Justin came to my home and provided me with the most superb customer service experience and workmanship I could have asked for. In fact, once I read the website I called your office and was able to have the door repaired after Christopher made sure that I knew what the problems were and the options available to me to fix the problems. I was enlightened by what I learned, and am confident that Christopher and Justin have restored my door to a safe, working condition that is better than it was when it was originally installed. True fact. They installed new neoprene rollers and brass pulleys with stainless steel cables. Made adjustments to insure the door is balanced and works smoothly and quietly. Applied silicone lubrication to all the moving parts and tightened all the bolts. Packed up and left my garage as they found it. I grew up in the 1950's when customers were valuable to the companies who served them and workers took pride in the work they did. That is the way things used to be. So imagine my delight when Christopher and Justin arrived and provided me with a job completed in a professional and well-thought out manner. Christopher obviously cares about the work he does and the customers he works with and it was a complete pleasure to have him here at my home. He explained and made sure I understood, answered questions and double-checked every aspect of the job to make sure all was as it should be before he and Justin left. Justin, who is in training, was equally courteous and professional in his approach to the work for which he is being trained. I cannot speak highly enough of both of these employees and can honestly say that I would not consider having ANYONE do ANYTHING on my garage doors unless it was Christopher and Justin and they were still working for Precision. So, 5 stars to an exceptional company and the people who work there in every capacity. You are outstanding. And I thank you all. Cordially, Susan from Dedham, MA

Seth Rosenthal

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Needed some lubrication and the sensor adjusted. The tech who is also a manager I think, believe his name is Ron, showed up early, was very nice, and very competent. Pricing is fair, and I got a bit of an education in Garage door maintenance and what to expect in the future.

Michael Agri

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

To their credit, the company has been quick to respond to warranty issues, many months after original installation.

Terry Langton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door sensors were not operating properly. Therefore, the wall button had to be held down to close the door. Chris Young arrived right on schedule and performed a quick, efficient and high quality repair with a new safety cable for the springs, lubrication and a new set of sensor eyes for a fair price.

Arlene Delaney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

It was a pleasure to do business with you. It was fast, convenient and i would rate it 5.

Warren Pinches

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Outstanding service! Chris arrived exactly on time (although he was coming from the other end of the state), on a weekend, 24 hours after my call. He neatly repaired my garage door with an inconspicuous brace; I had expected to need a complete new door. While he was here he fixed a malfunctioning door opener on my other garage door. I'm your customer for life.

Mary Hoban

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great experience, from the prompt arrival of the technician (Chris Young), the expert advice and thorough analysis of our garage door problems, as well as his efficient repairs. We highly recommend Precision and will continue to rely on them for future maintenance and repairs. Thanks, Mary Hoban, Bolton, MA

Heather & adam Halem

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service as always! thanks for your knowledgeable and professional technician Alex my garage door is moving super smooth. Not only do you guys do a great job repairing the system but you also explained everything to me so I understood everything that is involved. I have been using you guys for almost 7 years and will continue too! thanks Again! Adam Halem

June Diffenbach

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My older garage door was not working at all. Plus, it was a safety issue. Ron came out today on time and fixed the problems. He replaced two springs and reattached a very important wire! Ron was competent, polite and professional. We were all very pleased. I give him and the company five stars.

Andre Gorgenyi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Responsive, friendly and knowledgable staff.

Geri Noonan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician Chris, was professional and efficient. He explained what was wrong and corrected it. He arrived early and got right to work.

Frank Morey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service, very fast. Ron was very informative, and quick. He even called me when he was available to head over and start. I would recommend using this company and their services.

Ellen Podolsky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Everyone was great, from the staff who answer the phones to the tech, Alex. Alex was a pro! He did a great job and had excellent customer service skills. He was prompt, thorough, answered any questions we had and was super nice to boot! I wouldn't hesitate to recommend you guys or call if we have any issues in the future. Thank you!

Henry Abraham

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick, honest, competent.

Karen Thornquist

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

One of my garage door springs broke and I needed service but I did not have a repair service, so I did a web search. I wanted someone local to my home, and I chose Precision.The gave me an appointment for the next day, and they even called that morning to let me know they had a cancellation and did I want an earlier time? I accepted and they arrived on time. The repair was done within half an hour and the technician couldn't have been nicer. I would use Precision again in the future

Edward Klein

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris was here yesterday and did a wonderful job. He was on time, professional, and was able to fix our garage door without us having to buy any parts. We would definitely use Precision Garage Door service again and we will be recommending them to our friends.

Nadia LeBlanc

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service! Ron was super nice and fixed the garage doors in no time. Highly recommend!!

Dahn Cohen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very impressed with Ron's knowledge,cheerful, informative. I wasn't expecting a great experience. Boy was I wrong. They made the appt. on Sunday! Showed up on time Monday. Did great reasonably priced work!

Patricia O'Connor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick response and quick service. We are very satisfied a year ago, they replaced a door opener. I have a heavy wood door and they did an excellent job.

Richard Burns

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was amazed at how efficient and courteous your people were from start to finish. Excellent service, highly recommend. 5 stars.

Nicole Agois

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had a great previous experience with Precision in the past and this was no different. Alex arrived within an hour and a half of our call about a malfunctioning for opener. In less than two hours he had installed a new one that is infinitely better than what we had before. He worked professionally and efficiently and we're very satisfied with his service and with the product. Will definitely call again for other services or repairs.

Tigist

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a simple garage door problem which I wasn't aware of it and Chris was very nice explaining that to me, fixed the door quick,very professional and arrived on time!! Thank you.

Donna Davis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose Precision because of the customer service on the phone, availability, and price. Ron, the repair person, was punctual, professional and friendly. Ron was very efficient and knowledgeable. He didn't waste any time getting to work. He replaced two cables, leveled the door and greased everything which made the door much quieter. I would recommend your company to anyone. I actually called around and got higher prices and an attitude that I didn't want in my house. Thanks for your help.

Bruce Thomas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service----- prompt arrival and knowledgeable technician.

Joe Cannon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is the third time I have called this organization for repair to my garage door. Each time from the initial call for service, scheduling, timely arrival of technician to the completion of the door issue has been an excellent commercial relationship.

George Saltonstall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

You all are terrific! This is the second time we have called you (different problems with garage door openers), and both times response was fast and efficient. The tech (Chris in this case) was polite, helpful, informative and clean and thorough. Problem fixed and doors work better than ever. If we have another issue at some point, we would call them with no hesitation! And recommend them highly to anyone who asks! Thank you!!

Corey Beale

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Last year Precision installed a fantastic new set of garage doors, motors, etc. Everything was working flawlessly until one of the doors started skipping a little bit. I called in the morning, got an appointment for that same afternoon and 20 minutes later after a little tweaking we are literally back on track. Great service and great products. Plus the 20 degree difference in the garage and warmer floors above thanks to the new doors were well worth the cost.

Mary Moar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I needed an adjustment and this was carried out

John Keenan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is the second time I have had precession door repair my garage door and both times I had excellent service. Always perfessional.

Paul Rosenberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt, polite and excellent service.