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Read what people are saying
about Precision Garage Door in:

Framingham | Franklin Area, MA

Precision Garage Door of The Greater Boston Metro Area
has received 125 reviews, averaging 4.86 Stars:
Review:

Replaced the door sensors and the electrical wire splicing done without connector caps.
Chandradekar Marimuthu
Paul Osborne Service Provided:
Garage Door Opener Repair
Technicians:
Review:

Fast, quick service. Professional technician. Very kind. Wish pricing could’ve been better :)
Sri
Michael Thurber Service Provided:
Garage Door Repair
Technicians:
Review:

The service technician was early for his appointment and professional, efficient and informative during the appointment. I will definitely continue to use this service when necessary.
Alexis Christopher
Barry Williams Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Technicians:
Review:

Paul is excellent. Right on time. Professional judgment and skills. Thorough. Answered all my questions right away. Friendly. He enjoyed his work and is very nice to work with. All except the door itself and the opener are replaced. My garage door is working very well now! Thank you.
Gwen Siu
Paul Osborne Service Provided:
Install Garage Doors
Product:
Springs
Technicians:
Review:

I was very pleased with the services of Precision Garage Door. Their tech Paul trouble shooted my garage door problem easily and confidently. When asked he said he had 20 years’ experience, wow!
Tanvir Rahman
Paul Osborne Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Technicians:
Review:

I had called two other local garage door repair companies, had to leave voicemails, and never got a return call. I then called Precision, and a real person answered the phone and had an experienced technician out to my home the next day. The technician Mike Thurber called ahead, arrived right on schedule, and quoted a fair price for the work. Within an hour Mike had the springs, pulleys and rollers on both doors fixed and replaced. Mike did a great job! I'm still waiting on the other companies to call me back. I highly recommend Precision.
Ed O'Brien
Michael Thurber Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Went above and beyond to help me find a rep to match my garage door I had purchased from them. Professional from start to finish.
Jeff Labrecque
Rob Augusta Service Provided:
Install Garage Doors
Product:
Garage Doors
Technicians:
Review:

Paul and his companion were on time and the repair was done quickly. My garage door is as good as new. Thanks
Andre Garcia
Paul Osborne Service Provided:
Garage Door Repair
Technicians:
Review:

Paul was very professional told me what needed to be done to repaired on my doors . He had me make the decision. He did a good job and the doors are working great.
Louis Massauro
Paul Osborne Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

Precision installed my garage door a couple of years ago and that was a good experience, so I called when I had a problem with the door. I had an appointment within 48 hours, polite and knowledgeable workmen. I will call precision again if I need assistance with my garage door.
Margaret Flynn
Paul Osborne Service Provided:
Garage Door Repair
Product:
Rollers
Technicians:
Review:

Thank you Precision Door! You were prompt and efficient. I was in a jam and I couldn't believe you came out within 24 hours. Thanks so much!
Winnie Greene
Michael Thurber Service Provided:
Garage Door Repair
Technicians:
Review:

I've had both Paul and Mike service my door. Both were knowledgable, professional and pleasant, and they quickly remedied my garage door problem, as well as told me how to perform regular maintenance on my own. They called ahead of their visit, giving me an ETA so I could use my time efficiently.
Susan M.
Service Provided:
Garage Door Repair
Review:

I have used this company twice, once to install a new garage door, and once to repair and old one. I found its staff to be efficient and competent. They explained everything and gave me options. I would highly recommend Precision!
Susan Bornstein
Paul Osborne Service Provided:
Garage Door Repair
Product:
Cables
Technicians:
Review:

Paul did everything everything right He called ahead, then arrived when he said he would. Explained what he was going to do and then did exactly that. Worked neatly and quickly. Then, when i asked him to make a slight adjustment to the spring tension as a safety measure for our small house pets, he said “no problem” and made the change. I recommend Paul in particular and the company he works for without hesitation.
Jim Anderson
Paul Osborne Service Provided:
Garage Door Repair
Technicians:
Review:

Mike was Terrific! He called to let me know when he would be at my home. He explained everything & was very professional. I highly recommend Mike. The only issue was I had to wait 7 days for an appointment.
Maura Cousar
A Response from: Walt Arvin

Thanks for your business and review. We apologize about the delays in our schedule. The extremely cold weather has impacted the demand beyond normal peak. We are working as hard as we can to work through the schedule as quickly as possible. Thank you for your patience.

Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Review:

Paul was fantastic. He was on time and very informative about our options. He clearly knew his info well and was easy to speak with. This is the kind of customer service that creates repeat customers.
Dan Chapman
Rob Augusta Service Provided:
Garage Door Repair
Product:
Garage Doors
Technicians:
Review:

On time, efficient, professional.
Dan L
Paul Osborne Service Provided:
Garage Door Opener Install
Technicians:
Review:

Paul was awesome in explaining everything with my garage door situation. Precision was recommended by my mother who used you last summer. I will absolutely recommend you in the future and feel secure knowing that if and when I may need additional work I can call precision. Paul was thorough and very neat and completed the new door opener in no time! Thank you Paul and precision!
Trisha Young
Paul Osborne Service Provided:
Garage Door Opener Install
Product:
Opener
Technicians:
Review:

Paul was great, very professional, extremely knowledgeable, very helpful. Great service.
Karen Mccall
Paul Osborne Service Provided:
Garage Door Opener Repair
Technicians:
Review:

I had a broken spring on my garage door. I called another company first and they told me it would take four days to repair. I then called Precision. Paul arrived within hours and quickly replaced both springs. Five star service at a fair price!
Dave
Paul Osborne Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Paul came to my house, called to let me know exactly when. Did a spectacular job!
Barbara Freedman
Paul Osborne Service Provided:
Garage Door Repair
Product:
Cables
Technicians:
Review:

Chris was very pleasant, efficient and knowledgeable. Doors work great now. Cost of materials is rather pricey.
Marc Forchielli
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Chris and precision are the best, hands down. Prompt, courteous, personable and affordable. Cannot recommend enough!
David Cushing
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

The technician arrived on time, he gave me an estimate, we agreed on the proposal, and he repaired the doors. Concise, professional and simple.
Glory Torres
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Last year we had new lift cables & springs installed & were very pleased with the quality of service and materials. Today had the door frame reset and really appreciate that a serviceman was able to fix our door on such short notice.
Linda Scott
Barry Williams Service Provided:
Garage Door Repair
Technicians:
Review:

I was very happy that Precision Garage Doors was able to come out the day after I called and were there ahead of schedule. You know exactly which mechanic is coming as they give you his name and picture ahead of time. The repair (broken spring on an old garage door) went very quicky and lifts more smoothly than before the spring broke. My only reason for not giving 5 stars is that I think the price was fairly high. About $500 total, mostly for parts. Sears might have been cheaper, but they couldn't come for about a week. So the speedy service was appreciated.
Jeanne Hathaway
Service Provided:
Garage Door Repair
Review:

When my garage door wouldn't open and my car was stuck inside, I initially called the company that installed it and was told they couldn't send anyone out today, and that "you're not the only one with a broken garage door." What a nice change to call Precision, where the very pleasant receptionist went out of her way to see if she could help get someone out to my house. Paul gave me a call to say he was on his way and showed up shortly thereafter. He quickly fixed the problem, added new quiet rollers, and was on his way. Paul was extremely professional, competent and pleasant. I will definitely call Precision again, and will recommend it to others. Thank you!
Susan M.
Paul Osborne Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

Repairman Christopher arrived on time, did a great job, and was very friendly.
Nurit Liebernam
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Chris was on time and a real Pro. He answered all my questions and concerns while providing the service that I need. I'll be doing business in the future and would highly recommend Precision. Thanks John S. Hopkinton
John Sullivan
Service Provided:
Garage Door Repair
Review:

Great service by Chris! He came on time and fixed the problem quickly. Very pleasant to deal with.
Neal Fallis
Service Provided:
Garage Door Repair
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