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about Precision Garage Door in:
Framingham | Franklin Area, MA
Precision Garage Door of New Englandhas received 187 reviews, averaging 4.86 Stars:
Dover, MA
Framingham, MA
Service person Jacob was timely, professional and competent. He was able to diagnose and remedy the cable and pulley problem.
- David Murachver
Sherborn, MA
Great job. Gave me all the information I needed to make a decision to replace my two openers.
- Richard Spellman
Wrentham, MA
Jacob was very professional and, above all, very knowledgeable. He was able to rebuild not one but two complete garage door lifts. When he found that more work was need than expected, he informed of options and his ability to complete the work at the same appointment. It is also great to know that New England Garage Doors employ our veterans.
- Paul
Natick, MA
Jacob was very helpful explaining what would be necessary to install a new garage door.
- Deb Prebensen
Wrentham, MA
Prompt response was very much appreciated. Jacob did great reviewing our options and providing I interim service we needed. Looking forward to having new doors installed. Thank you - well done.
- Jeff Plante
Wellesley, MA
Excellent reliable service
- Laurie Stanton
Ashland, MA
This is the second time using this company and I had another great experience. Jacob called to see if he could come early. When does that ever happen with a service person! He was professional, explained my options in very clear detail and completed the installation of my new opener in under an hour. I will absolutely use these folks again in the future. Thanks Jacob for a job well done!
- Joanne Brody
Framingham, MA
Great service ..technician was knowledgeable and took my budget into consideration told me how I could fix the issues and could do it same day install. Highly recommend
- Susanne Parmenter
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technicians: Jacob Krummel
Framingham, MA
My garage door was making a loud noise when it closed and I thought it would come off the tracks. Jacob Krummel came to repair. He inspected all and said there was nothing structural that needed a major repair or upgrade and fixed the problem. He did not recommend changing the rollers which were good for many more cycles and said to wait until the spring breaks and then they will use an upgrade kit which ultimately will be less costly than replacing single parts now. I'm quite happy with the service and recommend the company and especially the technician.
- Steven Ratnofsky
Wrentham, MA
Professional, polite, quality and reasonable price.
- Carol Gahan
Natick, MA
Great service. Thank you!
- dan robinson
Framingham, MA
Was able to get same day service. Great tech. Found problem right away. Very professional. Would highly recommend them.
- Susan Driscoll
Foxborough, MA
Jacob is at fabulous young man! Great rep for your company! They woman in the the office is great too.
- Mr. Shuman
Natick, MA
Thank you Precision Door! We just had new garage doors, garage door openers and all related work completed at our home. The work was completed thoroughly and exceptionally well. We love our new doors and openers. This is an excellent company and terrific team I highly recommend.
- David Edelson
Natick, MA
Jacob was awesome, very efficient repair with great customer service. Also, provided some recommendations on maintaining healthy garage door function.
- Eric H
Ashland, MA
Jacob Krummel was amazing. He took the time to explain why my old doors and openers were breaking and then explained all of my options for repair or installing new openers. He was polite, professional, and efficient. Once he finished the installation, he made sure to program all of our remotes and show me all of the features of the new openers! It’s safe to say that I have a new garage door company!
- Joe Ribaudo
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technicians: Jacob Krummel
Framingham, MA
There are many important aspects to a repair call. Being on time, performing the required work quickly and efficiently, and being "professional/personable". Precision gets high marks for all these, and our technician, Jacaob, was excellent. 1st thing he did was don a mask, and practiced social distancing throughout the service call. That is also appreciated! Jacob has a great demeanor, explained everything he did, and is a credit to your business. Very pleased!
- Wayne Bearce
Wrentham, MA
He was on time, efficient, and the job turned out as expected. Exactly what we expected based on your on line info. He even went to the trouble of wiping down everything he touched due to the virus concerns. Good job all around.
- Doris Brennan
Ashland, MA
The reviews for Paul were terrific and so I went with precision and he was exactly as advertised. He was professional, courteous and very knowledgeable!
- Chip Mechler
Norfolk, MA
Outstanding service. On time. Everything explained before work started. Accurate quotes.
- Keith Yatsuhashi
Bellingham, MA
The Service Repair person (Paul) was excellent, quick and very efficient. The Service Call charge (in my estimation) was excessive for what was completed.
- Ron Martel
Natick, MA
Today Paul serviced by garage door. He called before he arrived to give me his ETA. He was very good at diagnosing and fixing the problem. He gave me three different options of service, and he told me I didn't need to replace the motor. He completed the job quickly, and cleaned up after. I am so pleased I called Precision Door Service. I had been putting this off for weeks. I will not hesitate to recommend them to others.
- Linda Caplan
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Technicians: Paul Osborne
Franklin, MA
I was very pleased with the service provided. Mike arrived on time, explained the issue with the door and the repair options. I selected the rebuild package and the job was done neatly and in about an hour.
- Tom Seery
Wellesley, MA
I found Precision on the web...called them and spoke to Cameron - super nice gentleman very polite and setup the appointment very quickly. Mike W showed up for the appt - actually early, unheard of in the service industry. He was extremely casual and informal with his approach..."F" this. "F" that...luckily my wife was not privy to this - she would have been taken aback (and I do believe Mike would have been more balanced in front of her). The reason for 3-star rating is the pricing - I had the wall control replaced which retails on the manufacturer site for $45.99 and on Amazon for $40.99 w/prime. I was charged $108.00 for it, $86 for installation, $165 for spray lubing all the 3 door and $105 for the service call. Luckily I had a coupon for the service call and saved that amount. Did not have the presence of mind to share the part pricing with Mike when he was at our home - I am sure he would have matched that price. My advice - please do your research before and during and share that with technician.
- Vic
Natick, MA
I am really happy with the service I received. One of my garage doors had a broken spring, that combined with 30 year old parts warranted some professional help. Paul from Precision was punctual and did a great job walking me through my options. He was able to complete all the work in a reasonable amount of time and everything was cleaned up afterwards. All around a great interaction, and I wouldn't hesitate to use them again in the future.
- Arthur Lagrone
Natick, MA
Chose Precision off internet because it was local. Making a same day appointment was simple and the technician arrived when scheduled. The replacement spring was stocked in the van and the repair was completed efficiently. The technician was courteous and friendly. Very satisfied with service. Do not forget to use the on line coupons.
- James Cormier
Natick, MA
5 stars. Jacob was wonderful. Punctual, knowledgeable and personable. Thanks for the estimate.
- Robin Wood
Milford, MA
Was able to get the garage door repaired the next day after calling in. Paul replaced the torsion spring, bearings, and rollers in a reasonable time and the door is now working fine again, and quieter too, since the old metal rollers were getting worn.
- Paul Piacentini
Wellesley, MA
Mike was excellent. He was very pleasant to have working in the house. He replaced the motor. The current door is 14 years old, so we will be replacing the door as well.
- Alyssa Smart
(617) 459-4147
(617) 459-4147(781) 304-4933
(781) 304-4933(508) 283-3973
(508) 283-3973(978) 631-0042
(978) 631-0042(781) 519-4491
(781) 519-4491(978) 357-8486
(978) 357-8486(508) 925-7701
(508) 925-7701(978) 631-0042
(978) 631-0042(978) 710-0370
(978) 710-0370(508) 283-3973
(508) 283-3973(603) 821-9737
(603) 821-9737License
MA License# 176747
Great job! Jacob came the same day I called and did a great job repairing my broken door. A+
- Chuck Quinn