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Read what people are saying
about Precision Garage Door

Precision Garage Door of The Greater Boston Metro Area
has received 5 reviews, averaging 1.00 Stars:
Review:

Unlike my experience in 2013, I was quite disappointed with Precision the second time around. Will never contact them again. Had a simple problem with a broken spring. The serviceman quoted $700 to do that and a bunch of other unnecessary things. After saying no, he said he'll do the necessary for $400. Thought that was still very high to replace a spring so declined. BEWARE: there's a $135 charge for the service call. This is mentioned on the phone but nowhere in the confirmation letter for the appointment. I declined anyway and got the job done within 15 minutes as expected by a reputable garage door repair company in Nashua. And it cost just $225.
Rajul Shah
Mike Maghakian Service Provided:
Broken Garage Door Spring Repair
Technicians:
Review:

Absolutely not happy - came out on time but did not make clear on phone that not only was there an installation fee but a service fee as well followed by hourly if went over. So felt it was unfair and really over 500 dollars for springs rollers and new key pad 25 min of work. Never again.
K Mowry
Paul Osborne Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

the door was damaged on arrival. still waiting for repairs to the door and to many many sighted errors where i took pictures and made a list for the company to address. both the install and quality of the door as of right now do not even deserve a star. extremely poor.
Angel Montanez
Rolando Chaparro Service Provided:
Install Garage Doors
Technicians:
Review:

You gave us an estimate of over $2000. Another company did it for $500. Enough said.
Roger Beatty
A Response from: Walt Arvin

Thank you for you comments. Our quote included new openers and the parts that would make your two garage door's counter balance system work properly. We do not like to install new openers on doors with counter balance systems that would void the warranty and prematurely damage the opener. Ultimately the customer makes the choice that is right for them.

Service Provided:
Broken Garage Door Spring Repair
Review:

A nice man From your company acme to our home, He told us to fix our garage door it would cost $1300. We decided to wait and think about it. We paid $79 fee. The new repair man just left....he charged us $250.00 and he replaced the springs and the cable and he did NOT have to replace the opener, as your man said would need to be done. Glad we waited well worth wasting the $79.00.
Joyce DiMott
A Response from: Walt Arvin

I am sorry you did not feel that you had a good experience. You did, however, leave out details that change the whole story. The inspection of your door revealed that the springs, cables, and rollers were extremely worn. Specifically, the rollers were not rated for your door and basically was the catalyst for most of your issues. The pulleys were also showing signs of excessive wear -- and unless replaced would prematurely wear out your new springs. We suggested that you replace all those parts, but also gave you an option to replace the springs and pulleys for nearly the same price that the other garage door company charged you. We suggested a new opener -- due to the fact that the unbalanced door had caused the PVC gears to start stripping (look inside your opener cover and you will see the shavings from the gears). We certainly did not tell you you had to replace the opener or replace the rollers -- they were suggestions. Our belief is that we owe it to our customers to explain what is wrong with their door, offer options to fix it (usually a good, better, best type of scenario) and then do what the customer wants. We believe in educating the customer -- we do not employee pressure sales tactics.

Service Provided:
Broken Garage Door Spring Repair