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about Precision Garage Door in:
North Shore Area, MA
Precision Garage Door of New Englandhas received 239 reviews, averaging 4.87 Stars:
Lynn, MA
Arlington, MA
The technician arrived right on time, quickly diagnosed the problem with my garage door opener, and fixed it to my complete satisfaction. He was extremely polite and helpful. I couldn
- John Keefe
Amesbury, MA
Mike did an excellent job overhauling our garage door. He was fast and professional, and explained everything he was doing. Based on this experience, I would definitely recommend Precision to others.
- Michael Earls
Rowley, MA
Highly recommend Percision. A real person answers the phone and gets you scheduled. The tech calls and shows up when they say they are coming. Also, kudos to Mike LaPlace. Quick, knowlegeable and great to deal with. You will not be dissapointed.
- John Manning
Rowley, MA
Mike was our tech. We had a spring break on our door....as I was going out at 7am on a Saturday morning. I called At 9am when I got back. A real person answered the phone listened to the problem Ns David they could have someone there between. 2 and 4. Great! But I admit I was a little skeptical. Well at 11 am the phone rang and the tech asked if he could come early ! Wow. Well he did come at noon. One of two springs bad broken. One broke a few years ago. The company I had do the work charged a fortune but only did one spring and really didnt fix the problem . Mike showed me the wheels that were failing and sticking. That was straining the motor and caused the spring to snap. He replaced both spring and the wheels in no time. He was great and explained everything and showed me the before and after. He did a great job. I would highly recommend the company and the instller mike laplace. I have made sure I told my friends family and neighbors.
- John Manning
Product:
Rowley, MA
Mike was our tech. We had a spring break on our door....as I was going out at 7am on a Saturday morning. I called At 9am when I got back. A real person answered the phone listened to the problem Ns David they could have someone there between. 2 and 4. Great! But I admit I was a little skeptical. Well at 11 am the phone rang and the tech asked if he could come early ! Wow. Well he did come at noon. One of two springs bad broken. One broke a few years ago. The company I had do the work charged a fortune but only did one spring and really didnt fix the problem . Mike showed me the wheels that were failing and sticking. That was straining the motor and caused the spring to snap. He replaced both spring and the wheels in no time. He was great and explained everything and showed me the before and after. He did a great job. I would highly recommend the company and the instller Mike LaPlace. I have made sure I told my friends family and neighbors.
- John Manning
Product:
Marblehead, MA
Online Google search. Your form doesn't seem to allow for mulitple choices such as technician and installer or multiple services. Very responsive and responsible with a coule of missteps initiallly.
- Don Kaplan
Product:
Arlington, MA
I tried Precision after I got a deal on new rollers and maintenance through AAA, and read good reviews about them.It turned out there were several things needed including newer safety features. The doors had not been serviced in years so we had to spend some money but the service man, Mike, was great. He was thorough, honest, and seemed like a really nice guy. He came back quickly when we had another issue and fixed it. He put in new springs, rollers, safety mechanisms and a new opener. It is working great now. Thanks.
- Laura Smith
Product:
Beverly, MA
Great experience overall! I originally was going to just have the garage door system repaired but the tech that came out, Gary, said it was in need of so much repair that a new system was the better (and lower cost) way to go. The existing garage door system really was awful, rotting and rusting away, but I didn't realize just how dangerous it was until Gary talked to me about it. After I decided to go with the new door and hardware the process went very smoothly. Precision met the timelines and cost that I was quoted and kept me informed throughout the process. I would definitely recommend Precision!
- Jesse Gray
Product:
Arlington, MA
The technician was polite and courteous. He explained the problem clearly and implemented the repair. He took the time to answer my questions. The service was excellent.
- Paul Madden
Arlington, MA
Precision was great - smooth from estimating to install. Would definitely use them again.
- Craig Belanger
Beverly, MA
Excellent service.
- Stuart O
Revere, MA
I can not say enough good things about Gary. Very polite, very knowledgeable and very understanding. He worked with me to get to a good balance between safety and cost. My door works well and I'm satisfied with what it cost.
- Emily K
North Reading, MA
Thank you. My door was installed within 5 days of ording it. I love it and will refer all my friends to your company.
- Randy C
Winchester, MA
Ian was a bit late - he did call to tell us, but I had scheduled my day around the service call. He fix my door and installed a new opener. The cost was a bit high, but whoever heard of a 7 year warranty on a repair? Not me.
- Tabitha B
Reading, MA
Gary sure knows garage doors. He showed me what was wrong and sold me on your parts. My door works great and I'm happy with the service. Good job.
- Mark S
Manchester, MA
Very satisfied with my new doors. Brian did a great job installing them. My wife loves them too!
- Fred T
Winchester, MA
I'm sure people are quick to complain when they are not satisfied, but I want to take this opportunity to say how pleased I am with the work Gary performed on my garage door this morning. He was very professional, clearly explained the options, and did an outstanding job. In fact, the door has never worked better. Good job!
- John M.
Burlington, MA
I rate this company an A++. They delivered exactly waht they promised. The price was pretty good give the warranty. I'd use you again.
- Glenn P
Rockport, MA
Nice guy. Door works great now!
- Jed C.
Arlington, MA
Scott was excellent. Very clear about what ne needed to do. Told me the price in advance and stuck to it. I would recommend him highly.
- Diane T.
Wakefield, MA
Good job
- Joseph & Betsy B.
North Reading, MA
Great job! Jim made an extra effort to fix one garage door opener. Appreciate the excellent work & professionalism.
- Jim G.
Stoneham, MA
Service was excellent. On Time. Service explained well. Done efficiently. Good overall experience. Thank you.
- George W.
Peabody, MA
Ryan is a good guy who knows his bob. Well done!!!
- Jamie M
Wakefield, MA
We were very pleased with Ryan's knowledge and service. Thank you!
- Nick B.
Peabody, MA
Very Helpful, courteous, polite and knowledgeable.
- Mark H
Beverly, MA
Your technician was very professional. He took the time to explain and make sure I understood everything that needed to be fixed. Although I though it was a bit pricey, the warranty and service provided by your company makes me pleased with my purchase. The door is super quite. Thank you!
- Joy H
Wakefield, MA
It was a pleasure dealing with Matthew. He was pleasant, knowledgeable and polite. He is a good representative for your company. Also, Candice was extremely nice and helpful.
- Patricia L
(617) 459-4147
(617) 459-4147(508) 925-7701
(508) 925-7701(978) 631-0042
(978) 631-0042(781) 304-4933
(781) 304-4933(978) 357-8486
(978) 357-8486(781) 519-4491
(781) 519-4491License
MA License# 176747
The torsion spring on our garage door broke. We found Precision on the internet, were impressed with their website, with their reviews, and with their customer service when we called. We also got an immediate email confirmation. The service man, Mike LaPlace arrived 1 hour early. He was very personable, knows his work to excellence, and repaired the door in less than 45 minutes. He explained the springs, why they may have broke, and even taught us a couple things about using the garage door opener that we did not know. We will recommend Precision and Mike LaPlace to anyone. Our only recommendation is that we get called when they are coming 1 hour early. Fortunately we were home. Very satisfied
- Peter George