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Jacob Krummel
Average: 4.96 stars
Jacob Krummel's Bio:
Jacob comes to us from California where he cut his teeth in the garage door industry. He is a military veteran that loves to work and enjoys fixing all things mechanical. He spends his free time with friends and hitting the slopes with his snowboard.
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Product:
Holliston, MA
Technician was very friendly and explained everything.
- KATHERINE MURCKO
Product:
Boston, MA
Jacob was awesome! Professional, knowledgeable, and friendly. He answered all my questions and I feel confident that Precision Door will do a great a job on our garage door and look forward to using this service more.
- Eileen Donlan
Milton, MA
We chose Precision when a cable broke on our automatic garage door. They had good reviews, were very responsive and got me an appointment within three days (which was better than more expensive competition). Our technician, Jacob, contacted us ahead of time to see if he could come early which worked out well for us. He was on time, super courteous, knowledgeable and efficient. He gave us options to consider and that helped in our decision making to do a rebuild with a 5 year warranty rather than a smaller fix. Turns out our other cable was close to breaking too so that was a cost-efficient decision too. Very pleased with his work and the company’s professionalism.
- Marjorie Kirkham
Boston, MA
Jacob was very professional and informative.
- Matthew Sances
Needham, MA
Jacob ,my Service Technician, and I reviewed my concerns. He reviewed the problem with me and offered me three options to remedy my issue. There was no attempt to oversell. Once I selected my course of action, he performed the repair in a prompt and professional manner. I am very pleased with the results.
- Frank Mauro
Product:
Plymouth, MA
Jacob arrived early and was courteous and professional. He gave me several options for repair. I selected one and he completed the work in short order I was impressed
- Rita Gallant
Needham, MA
The service person was great - sorry I forgot his name- but he was professional new his stuff actually came early and finished up faster than I can link it was a great job done well I have no complaints and would recommend them to anyone
- Frank Maddallo
Product:
Brookline, MA
Jacob did a fantastic job. Professional, efficient and easy to work with. I was actually juggling a Zoom call and dealing with him was easy and constructive. And of course everything works like a charm.
- Sanjay Sarma
Product:
Dedham, MA
I was really impressed with the service I received today. The technician was knowledgeable, patient, friendly, and really very kind. He was also very thorough, double and triple checking that everything worked and was set up properly before he left. Would highly recommend.
- Charles Bergeron
Product:
Plymouth, MA
Looked into Precision’s ratings and reviews and scheduled a garage door opener repair. Although, I needed to wait several weeks for an appointment, it was not an issue for me. Jacob called before he came and diagnosed the issues. He reviewed the alternatives and I decided to replace the garage door opener which also included a new external key pad and indoor unit. I was quite surprised at the prices but have not replaced a garage door opener in several decades. Jacob fully explained and demonstrated all of the new options and reviewed the various warranties on labor, parts and motor. Finally, he updated the remote opener function in my car; really exceptional knowledge and service. After the fact, I saw that Precision had texted that the technician was on his way, and included his picture and name. This was a great enhancement to customer service.
- Marianne Geuss
Product:
Framingham, MA
I called one other co. & they were going to charge for an estimate- I did not like that. I was happy from the start when I placed a call to you. Jacob stopped by for an estimate today. He was wonderful, pleasant, knowledgeable, professional, and I felt very comfortable with him. A worker that loves dogs is always a plus for me. Happy to do business with your co. as a result of meeting Jacob. Pam Keene
- Pam Keene
Product:
Boston, MA
Jacob was excellent! Called before he arrived, was efficient courteous and fixed the problem right away. He also provided pointers on what to expect and look out for down the road. Thank you! Kevin Hanna
- Kevin Hanna
Belmont, MA
Simple straightforward fast
- Jeffery Hamburger
Dover, MA
Great job! Jacob came the same day I called and did a great job repairing my broken door. A+
- Chuck Quinn
Boston, MA
We are replacing 50 yr old plus wooden garage door. Technician could not be more helpful in explaining options and listening to our concerns and thoughts for the replacement. He had excellent attention to detail. We ordered our door and can’t wait to see in installed! We were looking for a company that dealt exclusively with garage doors since ours was an older house and we were not sure if some customization would be needed. Very confident in the choice we made.
- Patricia Bernier
Product:
Newton, MA
I had heard that Precision was good…they were not only good but excellent! I will definitely recommend. Jacob, the tech, was awesome…on time, efficient, cordial you name it!
- Betsy Nurczynski
Wayland, MA
Called Precision for a broken door cable I was surprised at their quick response of their technician. Called on Monday and the service was scheduled for Tuesday afternoon. I opted for the complete "rebuild" service which was was a change out of Cables, Rollers, Springs, etc. I was a bit taken back by the price I thought 699.00 was a bit high but hey what isn't expensive these days? I will say my door is operating smoothly and much quieter now!
- DG
Product:
Framingham, MA
Service person Jacob was timely, professional and competent. He was able to diagnose and remedy the cable and pulley problem.
- David Murachver
Sherborn, MA
Great job. Gave me all the information I needed to make a decision to replace my two openers.
- Richard Spellman
Product:
Wrentham, MA
Jacob was very professional and, above all, very knowledgeable. He was able to rebuild not one but two complete garage door lifts. When he found that more work was need than expected, he informed of options and his ability to complete the work at the same appointment. It is also great to know that New England Garage Doors employ our veterans.
- Paul
Product:
Plymouth, MA
Excellent service. Very pleased with results.
- James Leblanc
Product:
Plymouth, MA
Jacob arrived on time, told me what options were available and had a new garage door opener installed in an hour. It couldn’t have been easier.
- Nancy Kutz
Duxbury, MA
Jacob was great. Very informative and professional I was very happy to get my garage door fixed and pleased with the quality of the work
- Deborah Tirrell
Newton, MA
Jacob arrived on time, explained the recommended repair, quoted the repair cost, replaced the springs, lubricated the springs and all rails. Excellent job, strongly recommended, two-year warranty, same day service.
- Oz
Product:
Natick, MA
Jacob was very helpful explaining what would be necessary to install a new garage door.
- Deb Prebensen
Plymouth, MA
Technician Jacob did a great job. Explained everything, and finished the new installation very efficiently.
- Bruce Shutts
Product:
Boston, MA
The technician definitely deserves 5 stars, but the scheduler does not. My appointment window was from 10 to 12. At 12 the technician called from Plymouth (I live in Boston) to say he had just finished his previous job there. Not good scheduling!!!!
- Jeanie Taylor
We appreciate the feedback. As you may know, many companies are finding it difficult to fill vacant positions. We are no different and have been trying to fill an open spot in the Plymouth area. Jacob was covering that area to help us fill the void. Sorry for any inconvenience, but we're trying to manage the schedule as best we can given where the jobs flow is.
Wrentham, MA
Prompt response was very much appreciated. Jacob did great reviewing our options and providing I interim service we needed. Looking forward to having new doors installed. Thank you - well done.
- Jeff Plante
Product:
Randolph, MA
Very professional service and great quality of workmanship. I was really impressed with the knowledge of the installer, Jacob, and how easy he made the entire process.
- Niall Noloney
Product:
(617) 459-4147
(617) 459-4147(781) 304-4933
(781) 304-4933(508) 283-3973
(508) 283-3973(978) 631-0042
(978) 631-0042(781) 519-4491
(781) 519-4491(978) 357-8486
(978) 357-8486(508) 925-7701
(508) 925-7701(978) 631-0042
(978) 631-0042(978) 710-0370
(978) 710-0370(508) 283-3973
(508) 283-3973(603) 821-9737
(603) 821-9737License
MA License# 176747
Jacob did a fantastic job. He was on time, diagnosed the problem immediately, had a new garage door opener in his van and we were all set in 90 minutes. Great service from a polite and competent professional. Thank you.
- Henrik Larsen