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about Precision Garage Door
Precision Garage Door of New Englandhas received 2009 reviews, averaging 4.90 Stars:
Brockton, MA
Bellingham, MA
The Service Repair person (Paul) was excellent, quick and very efficient. The Service Call charge (in my estimation) was excessive for what was completed.
- Ron Martel
Product:
Walpole, MA
Michael was very friendly and was very knowledgeable. He was very polite and no mess was left behind. I would highly recommend him.
- Harriet and Lewis Stoller
Stoneham, MA
I had the lift system on my garage door replaced today. When the technician showed up he quoted me a price of $649. Because I couldn't get my car out and I didn't want to leave my house open, I agreed. After the work was done I checked online on what that type of repair should cost. The highest price I saw was around $300. He was here for 1 HOUR. You guys charged me more than double what it should have been. I think I deserve an adjusted charge. I would like to hear from you about this. If I don't, I will call my credit card company.
- Steve Wilson
Wayland, MA
As an emergency service provider my staff clearly understands service. When one of our doors was damaged the crew from Precision was on site the day and time they said they would be, made the needed repairs in a quick neat manner. After the repairs were made they took the time to go thru the door and opener and made suggestions on how to prevent further damage. A second appointment was made with in a couple of weeks ( once the needed parts arrived) and they once again showed up on time and competed the work as promised and for the quoted price. We will be calling them again to schedule a visit to look at the remainder of our 5 large glass doors and to look at our other building with 3 doors. THANKS !!!
- David Houghton
North Andover, MA
Superb job by this company and the installer who worked at my house.
- Paul Hedstrom
Hingham, MA
I have used Precision for repairs, new garage door installation and new opener installation and have always been very pleased with the service I've received. I would recommend Precision without reservation. From the office staff to the technicians, the service is excellent. I had Mike today and as usual, he was great.
- Patricia O'Connor
Waltham, MA
My garage door was broken. I called Precision and Mike came the same day.. he did a fantastic job replacing the parts that ailed the garage! I highly recommend Precision and Mike for garage needs!
- Gail Pressberg
Natick, MA
Today Paul serviced by garage door. He called before he arrived to give me his ETA. He was very good at diagnosing and fixing the problem. He gave me three different options of service, and he told me I didn't need to replace the motor. He completed the job quickly, and cleaned up after. I am so pleased I called Precision Door Service. I had been putting this off for weeks. I will not hesitate to recommend them to others.
- Linda Caplan
Product:
Franklin, MA
I was very pleased with the service provided. Mike arrived on time, explained the issue with the door and the repair options. I selected the rebuild package and the job was done neatly and in about an hour.
- Tom Seery
Product:
Grafton, MA
Fast and honest. Was extremely helpful and explained all issues to make informed decision.
- Danielle Donnellan
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Mike repaired our broken garage door spring today. He was timely, efficient and pleasant. Appreciate your prompt service.
- Kurt Scheeren
Product:
Stow, MA
Excellent professional service. Thanks.
- HQ
Product:
Watertown, MA
Paul Osborne was the service technician who repaired our door. He called promptly at 9:00 AM to let us know he would arrive 30minutes later. He was right on time and very professional. Paul worked quickly and efficiently to identify the issue and repair the door. I would recommend Precision Door Services to anyone who is looking for prompt, professional services.
- Wendi Mendoza
Concord, MA
Paul called to say he was running ahead of schedule and arrived a few minutes later. He was courteous, professional, and knowledgable. After some discussion about the state of our doors and the need for replacements in the near future, he replaced the broken springs on one door and did some maintenance on the other two doors. I anticipate that we will be calling on Paul to make the replacements before the summer is out. 5 Stars.
- Rob Mitchell
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Very pleasant guy found our problem lickety split and dealt with it promptly. Moreover, he was pleasant and flexible. This is the kind of customer service which builds confidence!
- Rosalind Wright
Product:
Salem, MA
Professional, Punctual & Clean! Its my second time having the company come to my house, this time for install. GREAT experience- highly recommend.
- Susan Olson
North Reading, MA
Our installer was courteous and knowledgeable. Had completed install quickly and cleaned up and removed all old components. One panel was damaged in shipping but he ordered new and will come back and install when in. All in all very pleased with service.
- Rod Baker
Wellesley, MA
I found Precision on the web...called them and spoke to Cameron - super nice gentleman very polite and setup the appointment very quickly. Mike W showed up for the appt - actually early, unheard of in the service industry. He was extremely casual and informal with his approach..."F" this. "F" that...luckily my wife was not privy to this - she would have been taken aback (and I do believe Mike would have been more balanced in front of her). The reason for 3-star rating is the pricing - I had the wall control replaced which retails on the manufacturer site for $45.99 and on Amazon for $40.99 w/prime. I was charged $108.00 for it, $86 for installation, $165 for spray lubing all the 3 door and $105 for the service call. Luckily I had a coupon for the service call and saved that amount. Did not have the presence of mind to share the part pricing with Mike when he was at our home - I am sure he would have matched that price. My advice - please do your research before and during and share that with technician.
- Vic
Product:
Natick, MA
I am really happy with the service I received. One of my garage doors had a broken spring, that combined with 30 year old parts warranted some professional help. Paul from Precision was punctual and did a great job walking me through my options. He was able to complete all the work in a reasonable amount of time and everything was cleaned up afterwards. All around a great interaction, and I wouldn't hesitate to use them again in the future.
- Arthur Lagrone
Product:
Scituate, MA
Great professional services performed onsite. Response time was superior to any other company. Will only call them for future services.
- Barry Norton
Marlborough, MA
Paul could not have been more professional. He explained the repair as well as options and explained how we could upgrade our doors in the future. I am giving Precision Overhead Garage Door Service five stars. They are well deserved.
- Ted Sullivan
Product:
Weston, MA
Barry from Precision Door was extremely professional, efficient and friendly in attending to our garage door repair. I would not hesitate to recommend Precision for any garage door needs. Thank you.
- Robin Rosencranz
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The price was reasonable, the installers came on time, did not make a mess, carted the old doors away and were a pleasure to deal with. Customer service is very attentive. A great overall experience.
- Bill Perkins
Milton, MA
We could not be happier with the service from Precision. This is the third time we have used them. The person who answered the phone was polite and respectful and I was very happy to be able to have same day service. Paul called ahead and told me when he would be arriving and arrived punctually. He explained clearly what needed to be done to repair the door and worked diligently while he was here. And even though it was late in the afternoon near dinner time, he even stayed to sync the garage door opener in my new car - and it took several tries to get it done. I would highly recommend your company.
- Mary Duggan
Product:
Natick, MA
Chose Precision off internet because it was local. Making a same day appointment was simple and the technician arrived when scheduled. The replacement spring was stocked in the van and the repair was completed efficiently. The technician was courteous and friendly. Very satisfied with service. Do not forget to use the on line coupons.
- James Cormier
Product:
Auburn, MA
Paul did a excellent job
- Michael Rackett
Product:
Cambridge, MA
Cannot say enough good things about the service. I am very pleased!
- Carole Mansoor
Product:
Canton, MA
Great service. The technician, Mike T, was superb in assessing the issues with old opener system and explaining the process involved with the new system, including cost. The installation was completed in an efficient and timely basis. I am very pleased.
- John M
Product:
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Mike M did an awesome job! Door work smooth as new now!!
- Roland Brooks
Product:
(617) 459-4147
(617) 459-4147(781) 304-4933
(781) 304-4933(508) 283-3973
(508) 283-3973(978) 631-0042
(978) 631-0042(781) 519-4491
(781) 519-4491(978) 357-8486
(978) 357-8486(508) 925-7701
(508) 925-7701(978) 631-0042
(978) 631-0042(978) 710-0370
(978) 710-0370(508) 283-3973
(508) 283-3973(603) 821-9737
(603) 821-9737License
MA License# 176747
My technician, Mike T., did a fine job. Prior to his arrival, I brought my wife home from the hospital and informed her of the problem and she recognized what the resolution was, so by the time he arrived, the problem was solved but he fine-tuned the system making sure that all the links and bearings were lubricated accordingly. I thank you and Mike for all your cooperation. Sam Dottin
- Sam Dottin