I was promised the first appointment. You did call to tell me that traffic was going to delay your technician's arrival, but I really needed to get to work. Once he arrived (25 minutes late) he did quickly fix the door. It's been 3 weeks and everything seems to be working fine. In the end I am satisfied with the service you provided.

- Chester W

Called on a holiday. Got an appointment the next day. The technician was done in 45 minutes. Now I feel the price was a bit high but worth it for such prompt service. And all the parts and labor are guaranteed for three years. Totally recommend this company.

- Thea Anderson

Mike arrived 15 minutes early (he did call to make sure it was okay to do so). He quickly identified what was wrong my my door and had it fixed within 25 minutes. Very pleasant experience all around.

- Ruth K

Mike is very knowledgeable and professional. He showed me exactly what needed to be done and why. Went above and beyond. Thank You

- Linda Pegalis

The service call was really great. The technician was very professional and answered any questions I had regarding the service and my garage door. Since the service visit, my garage has been working great... no more closing issues!!!

- Mark Stewart

Great service!! Precise on appointment times and super quick service from a very knowledgeable and courteous tech.

- Steven Oskirko

AAA special was a good value. Roller replacement and tune up for both doors. Everything was done in a professional manner. Excellent communication. Would not hesitate to use this company again.

- Mitchell Greenblatt

Thank you! Matt is very professional.

- J Chen

Mike did a wonderful job and was very professional. He explained everything he was going to do. I was expecting it to take at least an hour to fix, and it took him less than 20 minutes to fix.

- NANCY Cordeiro

We are very happy that we called Precision Door. Your technician (Gary) lived up to all the positive reviews that we read. He knows his stuff and had the door operational within 20 minutes.

- Barney D

We had a great experience with Tom Rinaldi as our technician. Tom called prior to coming to let us know he would be a few minutes later than scheduled. When he came, he told us what was necessary to fix our very old garage door without too much of an investment since we use this garage for storage only. Tom was fast, professional and very helpful. Our very old door works quite smoothly now with its new springs, pulleys and cables. Thank you Tom for your great service and thank you Precision Door Services. We would not hesitate to use your services, again!

- Beverly Shlager

The representative from Precision was excellent. Fast, friendly service and knew exactly what to do. I recomnmend them highly.

- Donald Pacheco

Techician arrived early and was able to fix our door within 20 minutes. I was amazed that the parts he needed - 2 large springs- were in the van. This is the second transaction we have had with Presicion in 5 months - the first was a new automatic opener (I guess the door is showing its age)and both times the tecnician was excellent and the van well stocked with all the necessary parts. Hope this is the last thing the door needs for a while, but if not, we will certainly call Precision again.

- Brenda Morris

My call for service was not really necessary - I was concerned about power outages in my basement that I thought might be related to the newly installed door, but they were unrelated. Matt was on time and very helpful with his assessment, very professional and courteous with some advice on further troubleshooting/ power surge protection. It's unfortunate that I had to pay a service fee ($79) for something that I should have been able to figure out myself, but I appreciate his time. Thanks, Meg N.

- Meg Nemitz

We bought the AAA special which included new rollers and a tune up. The technician (Gary) showed up right when they said he would and did a complete diagnosis of both of our doors. He had several recommendations, which we agreed to have done. $350 later both doors work better than when they were newly installed 5 years ago. Great deal, great technician, and great company!

- K Kroner

I'm glad I went to the Waltham yellow pages and liked the add And got the door fixed the same day. Repair man new what the problem was and fixed it (very pleasant service man). I logged your co in my I phone... thanked the service man for a job well done. I'm very happy with the job. Bill

- william timmins

I was very happy with the service and promptness with which my new garage door and open were installed. I would recommend your company to anyone.

- Elaine Bourgeois

WONDERFUL EXPERIENCE WITH GARY! INFORMATIVE AND WE LEARNED ALOT ABOUT WHAT WE WANT TO DO.

- Michael Tully

I choose Precision because they could be there the quickest. But now we will call Precision because of the professional way they resolved our problem. Tom was absolutely outstanding in performance, appearance, knowledge, and personality. What a pleasure to have Tom a true professional come to our home. In my opinion we received the best service available in garage door repair. Our experience was a full 5 stars out of 5 stars.

- Cory

Mike was very nice, pleasant and knowledgeable!

- K Marvel

Mike is an asset to your company!

- Brock L

Mike was great. He did his job right and was very courteous with me and explaining everything. He went above and beyond the regular service call. Great Job.

- John R

Precision Door roller replacement was a AAA deal. I was hopeful of having not only the advertised deal but also an assessment of the current condition of the door, the opener system and what my options were for replacement. Tom exceeded my expectations! Very friendly, knowledgable, and helpful. I highly recommend this service. He was early and efficient! Great experience. I will be calling you all back when it

- Lyn McMahon

I called Precision door to fix the garage doors in my new house. I had used them before and am just as pleased this time as I was last time. Both experiences were great from start to finish. These guys may be a little expensive, but the doors are so quiet that I would use them any time.

- Randy L

Your service technician was great. The price was good and the parts you use are very impressive as is the warranty. I'm a customer for life!

- E Clovis

Excellent all around service

- Matthew L

The door sound great (meaning I can barely hear it). That's a huge change. Thank You!!!

- Naggy

Both the technician who originally visited when the order was placed, and the technicians who made the installation were timely, friendly, competent, and explained the problem and solutions. Job was completed efficiently, and the job site left clean and neat.

- Joshua Alper

Called you on a holiday and actually was able to speak to a live person. You came out the next day and solved my problem immediately. Fantastic service and Gary (the service technician) was very knowledge and friendly.

- Tim P

Had rebuilds done for both doors...all new hardware (springs, cabels, rollers,...). Matt was very knowledgable and went above and beyond what was needed. When I need to get new doors and/or operators, this company will be the one I call. I had called the original company who installed the doors when the house was built in 2001 and no one (4 days later) has returned my call. This company has great customer service and will work on any aspect that needs done, not just installing new doors, which smaller companies often focus on. All good here!

- Barbara VanRenterghem