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Read what people are saying
about Precision Garage Door

Precision Garage Door of New England
has received 2065 reviews, averaging 4.90 Stars:
1 2 3 4 5
1 2 3 4 5
Date: 08/30/2018
Garage Door Repair
,
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

After receiving his check for solving one problem, the technician said he wanted to take a look at the wall unit. After he left I read the message on it: "excessive closing force detected" . The door now refuses to close. It comes down and then goes back up again. I have never experienced that and it was not why I called your company in the first place.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Good morning Walt, Today, I met Mike Maghakian from your company. I want you to know that he is excellent. He first called me to confirm our appointment. His personality on the phone and his knowledge of your industry is great! He explained the different options available to me with regards to the repair. He explained WHY my door was broken, and what is needed to fix it. Once compete, he showed me how SMOOTH the door now operates. I am a very happy customer and would be more than willing to let others know. I was also pleased with your customer service. Yesterday I spoke to a lady named Blue, she was great. Today, I called and spoke to Michelle, and she was able to get me a technician within hours, to me that is extraordinary service! Thank you again Walt. You have a great team working with and for you! Sincerely, Rick Driscoll 603-845-7479 - cell

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Service Provided:
Garage Door Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We had Paul very nice, he explained everything to us. We will be calling back for more work done. We give them 5 stars plus.

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Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mike T was wonderful! We needed to replace 30 year old unit. He was very professional, don't know how he worked in this heat, and humidity but he did a great job, (and cleaned up perfectly also!) Thanks so much.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mike was the repairman who came and fixed my garage door. He was on time and fixed it quickly. He also provided me with some maintenance tips that I can do to help extend the life of the door. Very good job and I would recommend using this company.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thank you for the service call today, Mike T. finished his morning service call and was able to get to mine early. Very professional, was able to diagnose and fix my problem quickly and I was able to get on with my day. If I have any more issues, would not hesitate to call you back.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mike T was excellent. He called prior to coming and arrived when he said he would. He was extremely helpful with suggestions how to keep my door operating more efficiently. Definitely a 5 star experience. I highly recommend this company and this serviceman.

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Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

very fast repair man. He was timely very fast. The repairs were done in less than hour. Highly reccomended.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Hi Walt, I had Paul come to service my garage door on 8/24/18 that your company installed on 9/2015. My request for the service call was to fix the noise when the door opens. Paul could not fix the problem and now the noise is going up and down. When the door is unhooked the garage door open and closing is quiet. The second garage door that you installed at the same time is quiet all the time. Paul was polite and listened to my problem and I enjoyed working with him but the noise still is there and I am not happy with the results which I had to pay for. I look forward to your feed back about my garage door problem. Thanks.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

technician was excellent. arrived on time, completed job promply, gave me optons on repair and recommendations on course of action.would definatly use your service again. completely satisfied!

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Paul was excellent. He called to let me know when he would arrive and did the work quickly.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Everything was great, the tech and the door. Thanks

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Rob A Service Provided:
Install Garage Doors

Technicians: Rob A
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician Arrived on time and spent time explaining a number of items as this was the first time I had ordered a garage door. We discussed options, styles and colors which I really appreciated. To top it all off, I was provided a discount for my military service! I highly recommend them.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Paul was great in servicing our garage door. He called in advance of arriving, arrived on time, diagnosed the problem accurately and fixed the door. Very satisfied. (Like his dog too!)

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The tech was very helpful & informative. Explained in detail the work needed and why it should be done.

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Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

It was a pleasure buying from Precision. Everyone was professional, friendly and caring. Excellent installation! Makes me wish I had a two car garage so I could buy another one. No kidding, they are a great group. I could not be happier!

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Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My garage door is so quiet now! The job was done excellent and very quick!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I chose Precision Door because you accepted credit cards. The person who installed the doors did an excellent job, however, I will be calling your company because you need to order an extra replacement piece of light gray weather stripping because the installer damaged one strip during the installation. A screw tore a hole through it. Otherwise, excellent and thank you. I ordered two new garage doors and two new automatic door openers. I would give you a five star rating.

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Rob A Service Provided:
Install Garage Doors

Product:
Garage Door Opener

Technicians: Rob A
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was excellent and did a great job. My only problem was it took over a month for my door to come in and set up my appointment for installation.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Appointment was on time, Excellent service, knowledgeable tech. I am 100% satisfied.

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Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Never called back to make a date for install opener after deposit made

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A Response from: Walt Arvin

Thank you for your feed back and your business. We apologize if you felt we did not schedule your follow-up appointment as quickly as you felt was appropriate. For the record we were at your home last Friday 8/10/18 and left at 3:15 pm. On Monday 8/13/18 we called you at 8:31 am and set up your follow-up appointment. Our administrative office closes at 3:30 pm on Friday and reopens at 7:30 am on Monday.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service...special thanks to Mike Maghakian. Very professional, knowledgeable and courteous. He explained our problem and suggested the repair. He then carried out the repair with expertise. I will request him by name for our future garage door problems.

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Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Garage door springs and pulley system replaced. Installed wireless keyless entry. Technician (Barry) was punctual, personable, and informative. Expectations fully met. Chose Precision because of previous experience with them. They performed tune-up on another door 4 years ago.

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Barry W Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Barry W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Was very pleased with the service we received. Paul came before scheduled time. Acessed and fixed the problem in 1/2 hour. Will highly recommend this company. Thank you.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our technician, Mike, called and said he was running ahead of schedule and could arrive earlier. That worked out great for us. He was very professional and explained all of our options very clearly. He repaired our door for a very reasonable price and could not have been more courteous or helpful. I would recommend your company to anyone looking for servicing a garage door. We are very satisfied! Thank you.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had called a garage door company that I have used for several years. They could not help me for over one week so I found Precision Door on line. They initially gave me the same answer but when I said “no thank you” the person on the phone asked me to wait until she checked with the service manager and I was informed they would be to my home later that day. From the initial phone call to the conclusion of the service, I received very professional and courteous service. The technician,Mike Thurber was absolutely fantastic. He explained the problem to me in terms that I could understand. He is a credit to the company and i rate him among the best service technicians who have ever done service at my home. If I have any other garage door problems in the future Precious Door is the company I will call.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great experience from start to finish. Scheduling the service appt with customer service rep was easy. Our technician Barry was on-time, professional and gave us an honest assessment. Turns out we didn't need any work done...just a simple sensor adjustment that took seconds to resolve. We would definitely use Precision for our future garage door needs and highly recommend to others.

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Barry W Service Provided:
Garage Door Repair

Technicians: Barry W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician arrived on time and was wonderful. He explained everything that needed to be done and did the job in a timely manner. With a choice of 1 thru 5 I give the tech a 100. I called precision because of their availability on nights and weekends and I am very happy with their service. Will definitely use them again and recommend them to others. Thank you for a job well done.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

A wonderful company to work with--polite, efficient and reasonable prices.

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Barry W Service Provided:
Garage Door Opener Repair

Technicians: Barry W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Paul came out and promptly tackled my remote issue. He was very courteous and professional. I enjoyed his dog as well.

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Service Provided:
Garage Door Opener Repair

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Boston Area

(617) 459-4147

(617) 459-4147
Central Mass & Worcester Area

(508) 925-7701

(508) 925-7701
Merrimack Valley Area

(978) 631-0042

(978) 631-0042
Metrowest Area

(781) 304-4933

(781) 304-4933
North Shore Area

(978) 357-8486

(978) 357-8486
South Shore & Cape Cod Area

(781) 519-4491

(781) 519-4491
Precision Door Service
Office: (978) 212-3332
90 Cherry Street
Ste 4

Hudson, MA 01749
Precision Garage Door Service
Office: (508) 426-6808
96 North Main Street
Unit 4

Carver, MA 02330

License

MA License
# 176747