4.9 1 2 3 4 5 2,335 Reviews

From New England Homeowners

Garage Door Repair in Boston, MA - Page 65

Precision Garage Door

Same-day garage door repair in Boston, MA, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in New England

Serving New England

Proudly serving the Boston, MA community with same day service.

Service truck

Local Garage Door Repair in Boston, MA

Precision Garage Door of Boston, MA provides same-day garage door repair in Worcester To Boston, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Boston, MA homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Worcester To Boston and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of New England

Serving New England

and surrounding communities

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What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of New England is consistently described as a professional, knowledgeable, and customer-focused garage door company serving Boston and surrounding communities. Reviewers repeatedly praise the team for prompt scheduling, clear communication, fast repairs, and smooth installations that leave doors operating quietly and reliably. Customers also frequently note courteous technicians who explain options well, avoid pressure, and deliver a tidy, efficient experience that earns repeat business and strong recommendations.

What Customers in Your Area Mention Most

Professionalism (366) Customers frequently describe the team as professional, courteous, polite, and respectful, with many noting a polished experience from office staff through on-site technicians. Expertise (347) Reviewers consistently praise the technicians' knowledge, accurate diagnosis, and ability to explain problems, options, and next steps clearly. Responsiveness (271) Customers repeatedly mention fast callbacks, quick appointment setting, and the ability to get help promptly when they needed service. Speed (258) Many reviews highlight quick fixes, efficient repairs, and installations completed in a short time once the technician arrived. Communication (231) Reviewers value the clear updates before arrival, helpful explanations during the visit, and follow-through on quotes, options, and documentation. Service (210) Customers frequently praise the overall customer experience, including friendly office support, helpful technicians, and a smooth start-to-finish process. Reliability (170) Many reviewers describe the company as dependable and consistent, often mentioning repeat service over multiple years and confidence in calling them again. Workmanship (150) Customers report that repairs and installations are done carefully and correctly, with doors, openers, springs, and related parts working smoothly afterward. Friendliness (143) Technicians and office staff are often described as friendly, pleasant, kind, and easy to work with, which strongly shapes the positive experience.

Recent Reviews from New England

Roger Beatty

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Sudbury, MA 05/01/2014

You gave us an estimate of over $2000. Another company did it for $500. Enough said.

Response from Walt Arvin Business Owner

Thank you for you comments. Our quote included new openers and the parts that would make your two garage door's counter balance system work properly. We do not like to install new openers on doors with counter balance systems that would void the warranty and prematurely damage the opener. Ultimately the customer makes the choice that is right for them.

Service: Broken Garage Door Spring Repair

Phillip Carter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Natick, MA 04/30/2014

Need to separate out the services performed and the cost. Five Stars: Thought Jason Padrick was great, thought the sevices performed were great, and the garage door is running smooth again. Two star: I thought $599 PLUS THE $79 service fee was WAY too much for the services performed plus the new hardware. I have the springs, cables, and pulleys replaced. That's it. Bottom line: I thought Jason did a great job. I think the services are WAY overpriced.

Response from Walt Arvin Business Owner

Thank you for your comments. Our prices reflect the quality of our parts. Your repair did include replacement of all the parts of your counter balance system and came with a 7 year warranty. Our competitors typically only give a 1 year warranty with the purchase of a new door and a 90-day warranty with repairs. Also, we did give you an option for fewer parts at a substantially reduced cost and a more limited warranty.

Service: Broken Garage Door Spring Repair

Product: Rollers

Steve Rosemary

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mendon, MA 04/26/2014

Installation Ray was professional and clean. Installer was we excellent!

Ray A

Installer: Ray A

Service: Install Garage Doors

Product: Garage Doors

Carol Garner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Service was efficient, technician polite and pleasant. Excellent experience in all ways.

Service: Garage Door Opener Install

Lawrence Griffin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Framingham, MA 04/17/2014

This was advertized as a tuneup with nylon rollers installed. I was hoping to make them open and close a little quieter. One did work better, the second door is still very noisy. The technician explained to my wife that this was because the door had been backed into. Live and learn. the service performed category below did not list tuneup.

Response from Walt Arvin Business Owner

Thank you very much for your comments. Although we try to make existing doors as quiet as possible. Sometimes, however, the doors need more than a new set of rollers... sometimes they need to be replaced. It appears that your doors needed additional work, which we did recommend. Please call us and we would be happy to perform the work we recommended and help you eliminate the noise!

Service: Broken Garage Door Spring Repair

Mark F

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Concord, MA 04/16/2014

Service Technician was very knowledgeable and pleasant to work with. The estimates was very clear and he made a great presentation. Only complaint was he didn't offer the senior discount. After reviewing your website I called the office and asked for it, which you gave me (thank you).

Response from Walt Arvin Business Owner

Thank you for your business and the time you write your comments. I would like to point out that it isn't very polite for somebody to ask you if your a senior (Ron told us you didn't look like a senior).

Ron L

Technicians: Ron L

Service: Broken Garage Door Spring Repair

Bruce Beans

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Norfolk, MA 04/16/2014

Quick response with replacement materials on the truck. Your technician was knowledgeable, informative and efficient. The repair was completed in 35minutes. Made recommendation on continued owner maintenance which was never done by others. Great job!

Service: Broken Garage Door Spring Repair

Steve Pereira

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Plymouth, MA 04/02/2014

Jason was great! Came on time, completed the work quickly and efficently. Will use Precision in the future for any work needed

Service: Garage Door Repair

Brenda Morris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Chelmsford, MA 04/01/2014

Showed up within the stated time. Made suggestions about additional service without being too pushy. Honored warranty on required work. VERY professional.

Service: Garage Door Opener Repair

Jean Beltram

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Stoneham, MA 03/31/2014

We were happy with the company. although your quote came in the highest.

Response from Walt Arvin Business Owner

We only use the best parts and provide a lifetime warranty on our doors and a 5 year warranty on the doors parts and our labor. Our competitors offer 1 year on parts and labor. Typically we are $50 to $100 more than our competitors, but our workmanship and warranty give our customers peace of mind as well as the best parts on the market!

Service: Broken Garage Door Spring Repair

Gary Arivella

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Haverhill, MA 03/18/2014

I called on a Friday evening after the chain on my Liftmaster came off the cam, which had snapped. I was told that a tech would be here between 4-6 on Saturday, I received a call in the morning re-scheduling to between 10-12, even better. Jason showed up and explained the entire job to me and said it would take about 30-45 minutes. He replaced the cam and all my rollers and re-balanced the door and set the tension. It was a perfect door and I would not hesitate to recommend Precision to anyone in the future.

Service: Garage Door Opener Repair

Product: Rollers

Marie Kohler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Bellingham, MA 03/18/2014

precision was very nice when they came out they fixed the garage door in timely fashion was very happy with the service.

Service: Broken Garage Door Spring Repair

Andy Novey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Milton, MA 03/11/2014

I had your tech repair my door and replace a number of parts. I was concerned over the cost he had quoted me but convinced me that the parts he was using were top notch. This was my fault for not researching how much the parts actually cost. You charged me $240 for a set of springs (Just the parts) and the rest of the parts and labor cost me $580. Looking online I see the exact same parts for a fraction of the cost. $60 to $80 for a set of springs and $35(for 10) for the special "11 bearing" rollers". Again my fault for being uninformed but I will not make the same mistake and use another company when it is time to do the other door. I also had a friend ask me about my door because he needed a new opener and I relayed the story so you will not be hearing from him.

Response from Walt Arvin Business Owner

Thank you for your comments and business. Our records show that we replaced all the parts of your counter balance system -- the parts that actually lift/close your door. We source the best parts we can find and that is why you received a 7 year warranty. Our competitors typically only give you a one year warranty with the purchase of a new door and 90 days with repairs. These warranties should clearly indicate the difference between the parts we use and those you researched. We also did give you an option to replace fewer parts at a substantially lower price. Over time you will be happy with the choice to go with the better warranty as you will more than likely never have an issue with your door.

Service: Broken Garage Door Spring Repair

Betty D

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Newton, MA 02/06/2014

Fantastic experience. Person who answered the phone was excellent -- she quickly set up an appointment that fit my schedule and even sent an email confirmation. The tech (Gary) was great -- he knows his stuff. We had a rebuild done which basically gave us a new door at half the price! Thanks will sing your praises to all my friends.

Service: Broken Garage Door Spring Repair

Paul Wassiege

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Quincy, MA 02/06/2014

Ron was excellent knew his business and explained what was needed and very polite showed me what was being put in and why it was necessary thanks

Ron L

Technicians: Ron L

Service: Garage Door Repair

Betty Saltzman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Natick, MA 01/31/2014

our service was great , our technician was working in zero degree weather for hours with no complaints. He was communicative, reliable , hard working and responsible, his name was Adam. The office worked well for us and even though there was a bump or two in the road they attended to whatever was needed quickly in fitting our door. We highly recommend them .

Service: Install Garage Doors

Product: Garage Doors

Perry Hughes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Boylston, MA 01/30/2014

I have found the service to be professional and very reasonablly priced. I highely reccomend

Service: Garage Door Repair

Donna STARVASKI

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Worcester, MA 01/24/2014

Prompt service & excellent customer service.When I called I got an appointment the next day. My garage door was fixed within 3 days of my call. Limit switch was replaced. They were waiting for a part. Jason was very knowledgeable and professional. Do not hesitate to call. Great Service!!!

Service: Garage Door Repair

James & marie Walsh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

both technicians were extremely courteous and helpful. They did a great job repairing our door. I would highly recommend both of them.

Ron L

Technicians: Ron L

Service: Broken Garage Door Spring Repair

Perry Hughes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Boylston, MA 01/22/2014

Very happy with the service. Quick, efficient,friendly and honest. Fully reccomend.

Service: Garage Door Opener Repair

Patrick Jordan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Walpole, MA 01/17/2014

Tom did a great job on the garage door repair and also spent time checking out the other garage door. The same day service was excellent. I also liked that I did receive a senior discount. I would call your company again if I had any garage door repair issues or garage door replacements. I also liked that the company did drug testing and background checking on the employees

Service: Broken Garage Door Spring Repair

Steve Logsdon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Beverly, MA 01/17/2014

Had a great experience with Precision Door. The technician (Gary) was very informative and gave me all the available options with pricing on taking care of my problem. In no way did he try to sell me more then what I needed. The work was done in a timely manner and the space left clean after they left. The door works like it was brand new. Overall the experience was a great one.

Service: Broken Garage Door Spring Repair

Product: Rollers

Jutta Malden

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Woburn, MA 01/16/2014

The service was prompt and Jason fixed the garage door quickly. I would reccomend your company to any one who is need of repair or who is looking for a new garage door

Service: Garage Door Repair

Levinson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Framingham, MA 01/09/2014

Ernie was fantastic! Thanks.

Service: Garage Door Opener Install

Thomas Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Shrewsbury, MA 01/09/2014

Service was excellent. Technician arrived on time and completed the job in a timely manner. He was very respectful and efficient. I would not hesitate to call Precision Door the next time I need work done on my garage doors. Thanks for a great job at a reasonable price.

Service: Garage Door Repair

Bette Mazzarini

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Ashland, MA 12/31/2013

I was very happy with everything. Hopefully a long time before I need you again. Thank you for being so quick to respond. Happy New Year!

Service: Garage Door Repair

Product: Rollers

David Soll

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Brighton, MA 12/27/2013

Great, courteous service both on initial instillation and on follow up service call. A pleasure to deal with!

Service: Garage Door Repair

Sandra H

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Paxton, MA 12/25/2013

Thank you so much in helping me get a new garage door. Joe, Brian, and especially Walt, were all terrific and really cared about the job. I'd recommend your business to anyone.

Service: Install Garage Doors

John Collins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Waltham, MA 12/13/2013

I used Precision before for repairs, so I tried to find a current review on line, but had some difficulty locating the Company listing. I finally called the number on my sticker/magnet anyway. I'm glad I did. Gary came out and assessed the situation and I was convinced that he was right that I would be better off putting in a new door than repairing the old door. He explained things in detail, and I liked the idea of energy savings in addition to a better looking door that worked well. So, I upgraded. Ray was the installer, and he was great - very polite, enthusiastic, diligent. He did a great job putting the new door in! And corrected the problem with my old structure that wasn't level. He came early and completed the installation, cleaned up all the old stuff and took it away. Both Gary and Ray were very professional and just real nice to deal with. I was very impressed, and when my Sears door opener stops working eventually, I plan to call Precision. I can't recommend them highly enough. A first rate job, in my view. The new door is great. Thanks Gary and Ray.

Ray A

Installer: Ray A

Service: Install Garage Doors

Product: Garage Doors

Barbara Duhamel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Somerville, MA 12/10/2013

Jason arrived a bit early, but discussed with me what needed to be done and got right to it. He was knowledgeable and efficient and I was impressed with his work. I also appreciated your company's prompt dealings with me, unlike several other companies whose names I got from Angie's list, who didn't bother to return my call.

Service: Broken Garage Door Spring Repair

Ready to Experience 5-Star Service?

Join your New England neighbors and let our experts take care of your garage door.

Boston Area (617) 459-4147
Central Mass & Worcester Area (508) 925-7701
Merrimack Valley Area (978) 631-0042
Metrowest Area (781) 304-4933
North Shore Area (978) 357-8486
South Shore & Cape Cod Area (781) 519-4491
Precision Door Service
Office: (978) 212-3332
90 Cherry Street
Ste 4

Hudson, MA 01749
Precision Garage Door Service
Office: (508) 426-6808
96 North Main Street
Unit 4

Carver, MA 02330
Precision Garage Door Service
Office: 508-213-8691
911 Worcester St
Unit #1

Natick, MA 01760

License

MA License
# 176747