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has received 2171 reviews, averaging 4.99 Stars:
Marlborough, MA
Product:
fast and reliable service for repairing a garage door, I would certainly use them again and recommend to others in need of garage door repair, maintenance or installation
- Ilya Libenzon
Product:
Sharon, MA
% STARS: Tom completed the job with professionalism and reviewed everything that needed to be done to keep my garage door working properly for many year to come.
- Bruce Bennett
Leominster, MA
Professional and courteous. Reviewed all viable solutions to help us make our decision with confidence. Thank you. We will recommend to our neighbors.
- Charles Hopping
Product:
Holden, MA
Service Tech, Paul, not only showed up well within the appointment timeframe, but actually called ahead when he was able to provide an exact arrival time. This is a rare and much appreciated additional service. Paul was friendly and explained everything he was doing along with helpful hints for routine service I can provide on my own. I highly recommend Precision and will continue to use them as my primary source of garage door / opener service and replacement.
- Greg Shannon
Boxborough, MA
Very slick, impressive customer service. Call-handling and communication by technician as to show-up time were first-rate. Onsite, very competent, efficient and effective. As a consumer, I personally feel that customer service, from any provider, is typically inferior. These folks are a glaring exception. Somebody is clearly "minding the store." They will be my clear choice whenever I have a door issue in the future.
- Ray Gagnon
Needham, MA
Great service
- Jan Pararas
Product:
Weston, MA
Barry was very helpful. If possible, would you send me a copy of the instruction manual for programming the control panel. Thank you John Skillman
- John Skillman
Leominster, MA
Precision Overhead Door Service is my first choice for all the mall's needs when it comes to responsiveness, quality, and professional workmanship.
- Joe Hassellmann
Product:
Quincy, MA
I needed to get my garage door opener replaced. The technician showed up right at 8am. Had everything done in about 90 minutes. He reviewed all the features of the opener, keypad and remotes and was gone before 10am. Very efficient, very knowledgeable, very polite! Couldn't ask for better service!
- Brian Jowder
Product:
Belmont, MA
Rob our installer was great! We are VERY satisfied with the new door, the way it looks and works.
- Timothy and Barbara Logan
Mike T responded after we called for a broken garage door. He arrived on time, diagnosed issue, explained everything, then fixed the issue. He also explained other potential issues and helped me sync it to my car. Much appreciated. I would absolutely recommend.
- Seth Newman
Northborough, MA
Second time I have used Precision Door. Reliable,honest, dependable. What more could you ask for. Thanks
- Elinor Rowe
Abington, MA
We were more than well pleased. He was knowledgeable and professional.
- Joseph Bikowski
Product:
Tewksbury, MA
Tech Brian arrived early, explained problem and repaired very quickly.
- Janet Speller
Wrentham, MA
Mike was great! He showed up exactly the time he said he would. Very quick and efficient.
- Elizabeth Dimarco
Southborough, MA
Same day service, and the tech arrived early. He had my issue fixed promptly, and when I asked him if he could check the other two garage doors he already had done it as well as lubricated them. I would absolutely call Precision again for any garage door related issues. They were great.
- John Garabedian
Our garage door is quite old. With the cold weather that we have had there has been several problems with our garage door. These problems were quickly identified and fixed. It was a very pleasant experience working with your crew - certainly an A+ rating.
- Andrew Jackson
Bedford, MA
Excellent service, very knowledgable - came same day. Have had different service in the past with repeated problems.
- Gretchen Kind
Lexington, MA
Service technician assessed my situation, made a recommendation, walked me through a multi-page glossy brochure showing a variety of door styles, and once I made a decision, took measurements and gave me a firm quote. He also pointed out that one model was at a bargain price this month and would rise in price in 2018. (The fellow who came to my house was Barry Williams -- confident and convincing.) The next day, Precision called me to double-check the components of my order, get a deposit, and agree on an installation date. They gave me a reminder call the day before installation, which was an incentive for me to clean out the garage of all those items I had stored there because one day I might need them. I was fortunate to have their best installation team -- Rob and Orlando. They were a real pleasure to work with, even placing door handles to match my height and reach to enable me to open and close the door in the event of power failure. They also showed me how to maintain the door mechanism in future years. And they cleaned up afterward! An all-around professional company, with a motivated staff.
- Richard Glantz
Lynnfield, MA
Extremely happy with my service. My technician came an hour early and he was very nice and professional. He also linked my garage door with my car. All around awesome experience. Thank you!
- Ryan Goldney
Stoughton, MA
Good job!! well done !!
- Faina Vaisman
Hudson, MA
Great service, great communication, great price and very friendly employees, not much more you can ask for
- Patrick Kelley
Product:
Northborough, MA
Came when they said they would. Called me first to confirm if the time I booked was still convenient. Did the job quickly and professionally and get this the picked up and cleaned the garage floor area where they worked.
- Michael McGoldrick
Product:
Franklin, MA
Mike was Terrific! He called to let me know when he would be at my home. He explained everything & was very professional. I highly recommend Mike. The only issue was I had to wait 7 days for an appointment.
- Maura Cousar
Thanks for your business and review. We apologize about the delays in our schedule. The extremely cold weather has impacted the demand beyond normal peak. We are working as hard as we can to work through the schedule as quickly as possible. Thank you for your patience.
Product:
Georgetown, MA
I was looking for a garage door repair company and I read Precisions review for my area on the web. They were on time, friendly and very efficient repair time was about 45 minutes and there was no pressure to do more than what needed I will definitely use them on the future.
- Mark Tobin
Concord, MA
Simply outstanding. In about 80 minutes, the garage door opener was complete repaired and the springs and bearings for the door replaced - all with in 15 degree weather. I'm impressed.
- Doug Ellis
Nahant, MA
Dealing with this company has been nothing but pleasure. The techs are knowledgeable, prompt and extremely polite. Precision garage has provided me with worry-free and real high quality products and I couldn't be more thankful.
- Farzad Hagayegi
Hampton, NH
When our garage door opener stopped working, I started calling random numbers for a repair and the quickest appointment I could get was two and a half weeks later. I kept trying and landed on Precision and saw the excellent reviews. I called and did, indeed, speak to a human who was able to get me an appointment in two days. She sent me an email confirmation of the appointment, named the repairman, and sent a photo for recognition purposes. This a very reassuring touch. The repairman, Barry, called an hour ahead of time and said he could come an hour sooner, if that was acceptable. I was delighted! He arrived, assessed the problem and immediately knew we needed a new sprocket. As advertised, the replacement part was stocked in his truck. Within a half hour the opener was not only working, but working more smoothly than it has in years. Barry was polite, efficient, and obviously knowledgeable. I am extremely pleased with his work and with Precision.
- Linda Desjardins
Waltham, MA
My technician worked in freezing weather to install my new garage motor. He patiently explained my options. He was efficient and polite. He cleaned up before he left.
- Gale Osgerby
Product:
License
MA License# 176747
My company needed some commercial doors fixed and the tech was very punctual, knowledgeable and courteous! The few times I called the office for anything it was all the same, nothing but professionalism! I would highly recommend Precision Doors and in the Central MA area and Paul Osbourne the tech>
- Btl industries (paul - contact) .