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has received 2173 reviews, averaging 4.99 Stars:
Newton, MA
Norwood, MA
I love my new doors. My neighbors have commented on the change it has made to the look of my home. Ray (the installer) worked quickly and efficiently. He left the garage cleaner than he found it -- can't believe other companies would do that. Thanks!
- Cindy F
Shrewsbury, MA
Everything was as promised. Happy with the results and will use you again if I need my door fixed.
- Ian D
Manchester, MA
These guys are efficient, polite, and offer a good service at a fair price
- Philip Bullen
Product:
Lynn, MA
The torsion spring on our garage door broke. We found Precision on the internet, were impressed with their website, with their reviews, and with their customer service when we called. We also got an immediate email confirmation. The service man, Mike LaPlace arrived 1 hour early. He was very personable, knows his work to excellence, and repaired the door in less than 45 minutes. He explained the springs, why they may have broke, and even taught us a couple things about using the garage door opener that we did not know. We will recommend Precision and Mike LaPlace to anyone. Our only recommendation is that we get called when they are coming 1 hour early. Fortunately we were home. Very satisfied
- Peter George
Milton, MA
Great sales man, great installer and great company. I would certainly do business with you again!
- Stuart M
Arlington, MA
The technician arrived right on time, quickly diagnosed the problem with my garage door opener, and fixed it to my complete satisfaction. He was extremely polite and helpful. I couldn
- John Keefe
Groveland, MA
the job was well done
- Jim E
Hull, MA
Excellent Service!
- Karen K
Hingham, MA
one of my garage door cables unraveled and was hanging by a single strand. The repair was made promptly and efficiently the day after I requested the service
- James Waples
Product:
Auburndale, MA
Tom was excellent servicing my garage door. He called ahead to make sure I was home and fixed the door in a timely manner.
- S Zoller
Dedham, MA
The Technician came on time. He was very courteous. The replacement was done very quickly. He explained everything in detail.
- Kirill Boyarin
Bedford, MA
Mike arrived at the scheduled time, knew exactly what he was doing and finished the job expertly. I would call Precision again based on today's experience.
- Max Lawrence
Product:
Georgetown, MA
Super service. Called early morning to make appointment, and Tom was at the house within a few hours. He replaced the worn gears in the door opener, greased the rollers and was done in about an hour. Great work. Would highly recommend to anyone.
- Gregory Stefano
Bellingham, MA
Tom was great. Great job!! Would have him back.
- Brendan
Worcester, MA
Installer did a great job. He was very professional & knowledgeable at his job! Thank you very much!
- B Jones
Salem NH, NH
Mike was great. Thanks for sending him.
- Jennifer M
Auburn, MA
Matt did a great job analyzing the existing problem with our garage door and advising me regarding the options to fix it immediately, as well as long-term recommendations for maintenance and upgrades.
- Matthew P
Upton, MA
Great job!
- Tony V
Dedham, MA
Gary was on-time, explained the job clearly, offered us choices of products, completed the repair properly and cleaned everything up when done. Well done!
- J Gardner
Grafton, MA
From the sales process through installation, your people were professional, responsive and honest. I am extremely happy with the garage doors and the whole installation process was without flaw.
- James H
Somerville, MA
Great tech, wonderful customer service. I've been a customer for years and will call you whenever my door needs service.
- Michael J
North Andover, MA
Great employee. Very professional! I would recommend your company!
- Julie M
Amesbury, MA
Mike did an excellent job overhauling our garage door. He was fast and professional, and explained everything he was doing. Based on this experience, I would definitely recommend Precision to others.
- Michael Earls
Belmont, MA
Last Saturday Duane McCabe from Precision came over to replace the snapped torsion spring on our garage door. He arrived within a couple hours of our call. I was impressed with his professionalism. He assessed the damage and suggested our options in a clear manner, answered all my questions, and then did the work quickly and efficiently. We got new springs and new rollers, all better than the originals. He also taught me a few things about garage door systems I never knew before and showed me what to do for ongoing maintenance. Our garage door opens more smoothly and more quietly than it ever did - even when it was new. The entire process took about an hour. Duane and Precision exceeded our expectations in every way. I will be recommending them to anyone who ever asks me about garage door repairs. Thanks!
- Jeff Miner
Product:
Rowley, MA
Highly recommend Percision. A real person answers the phone and gets you scheduled. The tech calls and shows up when they say they are coming. Also, kudos to Mike LaPlace. Quick, knowlegeable and great to deal with. You will not be dissapointed.
- John Manning
Milton, MA
The technician was professional and arrived earlier than the scheduled time; however, he called to let me know that he was coming earlier. He explained all the options there were available to me for repairing my garage door, which was helpful in making a decision.
- Doreen Harris
Acton, MA
When I last called Precision to fix one of our two garage door openers, Gary pointed out that they had been installed improperly and were the wrong size/power for our doors. He warned us that the gear problem that destroyed one of the units would probably occur in the other unit within a year or so. Sure enough, he was right, and I knew just who to call to get the job done right. Fast, friendly, and efficient. He not only reprogrammed our openers so that they now operate both doors, but also repaired, free of charge, one of the damaged axle wheels on the garage door that was causing it to buckle. Should that door eventually need to be replaced (and Gary said it probably will, somewhere down the road), once again I'll know exactly who to call. Thanks, Precision! Brian Cummings
- brian cummings
Product:
Belmont, MA
Excellent in every way!!!
- Will S
Medfield, MA
I called because of your AAA offer. I was pleased with the service that Gary performed and with his explanation as to what was wrong with my garage doors and his proposal for their replacement.
- John Barry
License
MA License# 176747
I called for an appointment and Tom came out the next day. He called half hour before and was on time. Tom was polite and very professional, he explained the problem with my door and what it would take to fix it. I am very satisfied with the work he did and will recommend him to my friends and neighbors.
- Mike