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Paul Osborne
Average: 4.88 stars
Paul Osborne's Bio:
Paul has over 20 years experience in the garage door industry. He lives in the greater Boston Metro area and enjoys fishing on his boat, and watching the Bruins and Patriots. He loves bringing his German Shepherd, Rainer with him on his calls so get your milk bones ready!
Acton, MA
Product:
Wellesley, MA
Paul did an outstanding job describing and explaining the door which would be suitable for our home He is the reason we are going with Precision for our new garage door and placed the order.
- Myrna MacDonald
Acton, MA
Great service, great explanations. Everything works well now.
- Ben Adida
Product:
Marlborough, MA
I was very happy Paul Osborne who came out to look at my project and to give me a price . I feel comfortable talking to Paul who came out . Thank you luke
- Luke Wade
Product:
Marlborough, MA
Needed some warranty work done on one of garage doors. Precision was quick to set up an appointment and my technician arrived 15 minutes earlier than expected. Very happy with the service and quality of work performed. Thank you!
- Steve Keledjian
Acton, MA
I would give Paul 10 stars if it was possible because of how he engaged with my garage door obsessed child. He answered numerous questions, and was kind and encouraging through the whole process. This was definitely the highlight of my child's year! With regard to the actual service, Paul was knowledgeable and prompt. He clearly laid out our options for repair or replacement with information about the warranties. He was friendly and cheerful, and did not try to push more services than we wanted. Thank you, Paul and Precision! We will definitely be repeat customers!
- NTZ
Product:
Maynard, MA
Everything was perfect from the estimate to the job, service and price. My technician named Paul was punctual, informative and thorough. I would recommend precision door to everyone.
- Darren Thraen
East Brookfield, MA
Service was fast and to the point. I would definitely recommend and will continue to use for further service needs.
- Deirdre Costa
Product:
Sudbury, MA
I had used Precision about 2 1/2 years ago and called them with a broken cable problem. They were able to come that very morning, so I was lucky and they performed the service quickly and explained all my options. In the end he replaced springs, rollers and cables with a 7 year warranty.
- Susan Alexander
Product:
Sudbury, MA
I chose Precision Door in part from the positive feedback on line and I found the service to be prompt, professional, and informative. Paul called before his arrival and was running early and asked if that was ok with me. Once here he asked the issue I was having and checked my doors one of which was racked. He recommended re-building the frame and replacing the springs. He informed me the cost and with my ok completed the work within the hour. It was a good experience.
- John V
Hudson, MA
Excellent, prompt service
- Kim Davis
Sudbury, MA
Great service. Efficient. Professional. Good communication.
- Vince Martinelli
Hudson, MA
My expectations have been met in a very timely manner.
- Jim Mihalek
Product:
Hudson, MA
Good job and done in good time.
- Richard Burnap
Product:
Hudson, MA
Paul did a fantastic job fixing the damage to our door. Called first thing in the morning got a same day appointment and he even came earlier than the scheduled appointment time. He provided a thorough examination with a clear presentation to ensure we knew what needed to be done and why. Finished the work and explained maintenance we could perform to help keep the doors healthy. Hope to work with him again in the future to possibly update our openers or doors for better insulation. Cannot speak more highly of his service.
- David Vallon
Product:
Concord, MA
Paul came on time, diagnosed the problem quickly and it was fixed promptly. Very satisfied with the work!
- Rich Nolet
Product:
Maynard, MA
I called a couple of companies when I called Precision I get an immediate & positive response from the receptionist she took down all the information I could provide about our problem with our garage door, she put me on hold for a couple of minutes came back asked me if I was going to be home, OF COURSE IT'S SNOWING, she told me a mechanic/technician would be calling in 45 - 60 minutes to let us know when he would be arriving. the technician called arrived with in the hour he had just completed a call near by. Paul, the technician was a real Pro surveyed the problem with me and my wife within the hour our door was fixed operating like brand new, smooth and quiet. we are totally satisfied - job well done
- Thomas Vittorioso
Product:
Hudson, MA
Team member Paul O. was prompt and professional! I knew springs were needed and he advised cables and roller replacement to correct other problems. Appreciated his advice and Paul left my garage spotless! I highly recommend Precision Door Service!
- Linda Wheeler
Product:
Concord, MA
Great overall service! On time, with excellent products and very courteous and professional personnel make for a wonderful experience for the homeowner. Precision has serviced all three of my garage doors and installed new openers and I couldn't be happier. Thank you!
- James Richardson
Product:
Brookfield, MA
Technician outstanding. He explained very well and answered any questions I had. Looking forward to garage door and opener installation. My previous experience on a repair was great and the reason I chose you. Thank you. Doug
- Douglas Ford
Concord, MA
Paul was knowledgeable, pleasant, accommodating, and on time. A pleasure to do business with. I will recommend him and the company going forward. Salesman Tom was great too. Thanks for a job well done.
- Caroline Palma
Product:
Maynard, MA
Paul was professional, friendly and informative. He gave great tips on maintaining a "healthy" door. Thank you for the great service.
- Vicky Caburian
Hudson, MA
Professional service and repair done quickly, effectively and fairly. Highly recommend!
- Mike Willoughby
Lincoln, MA
Paul Osborne was excellent. On time, knowledgeable and courteous.
- Andrew Pickett
Needham Heights, MA
Easy appointment. The technician came not only on time, kept me in the loop of all he found. I asked for rebuilt including spring, roller and cables. He did a great job and completed the task very quickly.
- jeremy shia
Product:
Ashland, MA
The reviews for Paul were terrific and so I went with precision and he was exactly as advertised. He was professional, courteous and very knowledgeable!
- Chip Mechler
Product:
Acton, MA
Paul Osborne was great! Thank you!
- James Coker
Maynard, MA
Precision was great! They came on schedule, were both friendly and professional, and fixed my door in under an hour. I will be happy to call Precision again if I need them.
- Lois McDonald
Needham, MA
Paul was great! He was efficient, verry helpful, and easy to communicate with.
- Martha and Jeff Winokur
Wayland, MA
I still don’t have my new garage doors installed. I am very disappointed by your customer service, left messages with no reply. I very much appreciate an update since I already paid half the cost. Thank you
- Batia Shems
Product:
(617) 459-4147
(617) 459-4147(508) 925-7701
(508) 925-7701(978) 631-0042
(978) 631-0042(781) 304-4933
(781) 304-4933(978) 357-8486
(978) 357-8486(781) 519-4491
(781) 519-4491License
MA License# 176747
So far, excellent service. Signed up for a free estimate, received a phone call immediately and scheduled for the person to come out, all within the same day! Paul was very helpful and professional. We have ordered a new garage door and now simply need to wait (order will take about 6-8 weeks). Hopefully the product and install will go as smoothly as the estimate and ordering.
- Kathryn Silva