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about Precision Garage Door in:
Marlborough | Acton Area, MA
Precision Garage Door of New Englandhas received 295 reviews, averaging 4.92 Stars:
Hudson, MA
Acton, MA
Tom arrived precisely at 9am and quickly diagnosed the problem. He carefully showed me the issues and proposed a few solutions. Tom expertly repaired the faulty garage door and went the extra distance to examine and lubricate my other two garage doors. I will gladly recommend Precision to neighbors and friends.
- Phillip George
Product:
Bolton, MA
Tech didn't have wires attached on electric eye. Probably why electric eyes would not light.
- Elliott Yama
Our best guess is that the wires were not correctly installed. The opener worked when we left, but obviously we hadn't done the original job properly. We apologize for any inconvenience and are obviously happy to come out and provide warranty work (free of charge). Again we are sorry our first attempt to fix your opener wasn't as promised.
Product:
Hudson, MA
Our garage door "screaming Mimi" has been a source of irritation since we moved into our home. When we saw the offer for a tune up we decided to give your company a try. One of the best moves we've made lately. Your garage engineer did a great job. He was on time, very pleasant and knew what he was doing. Our door is now very quiet. In fact, when I went out tonight it shocked me with its lack of noise! We will be happy to have you listed in our 150 unit condo repair recommendations list. Now, the only problem will be I'll have to go into the house for help taking groceries out of the car. Our garage door, thanks to you, now does not announce "she home".
- Joanne Doherty
Westborough, MA
My car was trapped Saturday Morning. Gary was on call and he really helped us out. He repaired our garage door and upgraded it too. He knows his business!
- Lara Kay
Product:
Westborough, MA
Excellent service! It was a pleasure talking to Gary on the phone. Matt was efficient and had my door working within minutes. I would recommend you to anybody.
- Tom L
Northborough, MA
Great Job. Thanks!
- Omar
Acton, MA
Gary showed up when promised. He quickly identified the problem with my garage door, provided me with several options and did exactly what I asked. I felt very comfortable with his recommendation and felt he was honest and knew what he was doing. Door runs smoothly and I love the peace of mind the warranty give me.
- Debbie P
Lancaster, MA
Great service!! Precise on appointment times and super quick service from a very knowledgeable and courteous tech.
- Steven Oskirko
Acton, MA
Thank you! Matt is very professional.
- J Chen
Marlborough, MA
My call for service was not really necessary - I was concerned about power outages in my basement that I thought might be related to the newly installed door, but they were unrelated. Matt was on time and very helpful with his assessment, very professional and courteous with some advice on further troubleshooting/ power surge protection. It's unfortunate that I had to pay a service fee ($79) for something that I should have been able to figure out myself, but I appreciate his time. Thanks, Meg N.
- Meg Nemitz
Bolton, MA
Excellent all around service
- Matthew L
Hudson, MA
The job was very well done. Very professional. I am very pleased. Keep the guys!
- M. Patten
Hudson, MA
No comments provided on card
- Elizabeth F
Hudson, MA
Professional, thorough, timely service!
- Roberta Saart
Harvard, MA
Super service; from the initial phone call into the company to the clean garage when they left. You have a very happy customer!
- Jeff T
Concord, MA
Mike was fantastic. Garage door is up and running - and he pointed out where we will have problems in the future, Will do business again when we replace our garage door versus repair it. Thanks Mike!
- P Clark
Westborough, MA
Great Job. Thanks!
- Linda P
Marlborough, MA
Duane showed up when he said he would. Knew the problem and fixed it. Turned out I had the wrong springs which was messing up the garage door opener.
- Nick Welch
Product:
Marlborough, MA
Great job-on time-explained what needed done well- got it fixed quickly.
- Tim B
Acton, MA
When I last called Precision to fix one of our two garage door openers, Gary pointed out that they had been installed improperly and were the wrong size/power for our doors. He warned us that the gear problem that destroyed one of the units would probably occur in the other unit within a year or so. Sure enough, he was right, and I knew just who to call to get the job done right. Fast, friendly, and efficient. He not only reprogrammed our openers so that they now operate both doors, but also repaired, free of charge, one of the damaged axle wheels on the garage door that was causing it to buckle. Should that door eventually need to be replaced (and Gary said it probably will, somewhere down the road), once again I'll know exactly who to call. Thanks, Precision! Brian Cummings
- brian cummings
Product:
Boxborough, MA
Door repair and install of new opener. Duane was excellent, finished quicker than his estimate. The door is so quiet now, we are very happy with the work done. Thank-you.
- Deniele Pozz
Product:
Maynard, MA
Excellent job done by Duane. He explained all options for door repair and the associated costs for each. Would definitely do business again.
- Steven Morgan
Sudbury, MA
I was very impressed by how fast someone showed up after I called on a Saturday morning. Matt did a terrific job.
- Scott Sawin
Marlborough, MA
Excellent service done by a very capable and thorough personable individual. I will use you again
- Curtis Blair
Product:
Maynard, MA
I found your ad online and was impressed with the customer reviews, so I would like to add one of my own. Tom was professional, efficient, and friendly. He addressed every issue with multiple possible solutions, without any pressure to choose the most expensive. I would definitely recommend your service in general and Tom in particular, and I would definitely call you again the next time I need service. Thanks.
- Pat Forand
Hudson, MA
Precision gave me rapid service, (within two hours),and fixed the problem promptly. It was excellent service. Doug Wilson
- Douglas Wilson
Sudbury, MA
I was very impressed with the services provided by your team; from the initial call to book the appointment, to the confirmation before the technician arrived, to the final work completed. Everyone was friendly and professional. Repairs were completed by someone very knowledgeable who quickly repaired the garage door at a reasonable price. The quality of the work and the fast turn around time were key as I could not close the door due to the damage and the weather has started to be very cold and icy.
- Angela Pecjo
Westborough, MA
Excellent job by Matt Gingras. Thanks a lot.
- Alexander Zhivich
Sudbury, MA
I learned about Precision through my AAA membership and took advantage of an offer for a Tune Up for my 2 garage door openers. Gary called to say he was on the way and arrived on time for the appointment. He was extremely knowledgeable and recommended a full rebuild, replacing with better quality springs, cables, rollers. Although I hoped the Tune Up plus a new cable would suffice, Gary convinced me it would be worth it to replace all the junky parts. He did an extremely professional job, finished within 90 minutes, and now my garage door openers seem like new, with a 7 yr warranty on parts and labor. I must admit I suffered sticker shock at the price of the rebuild but I am happy with the outcome. I'm no longer worried about my doors failing this winter. Gary refused my tip.
- William Schineller
(617) 459-4147
(617) 459-4147(781) 304-4933
(781) 304-4933(508) 283-3973
(508) 283-3973(978) 631-0042
(978) 631-0042(781) 519-4491
(781) 519-4491(978) 357-8486
(978) 357-8486(508) 925-7701
(508) 925-7701(978) 631-0042
(978) 631-0042(978) 710-0370
(978) 710-0370(508) 283-3973
(508) 283-3973(603) 821-9737
(603) 821-9737License
MA License# 176747
I did not have to wait for a service call--service arrived within a couple of days of my calling. Jason was very prompt, he assessed the problem quickly, gave me the various options. Though more money than I had anticipated, I opted for the major repair, which Jason did very efficiently because all the repair parts were carried on his truck--thank you!!
- Jane Freedman