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Read what people are saying
about Precision Garage Door in:

Newton | Norwood Area, MA

Precision Garage Door of The Greater Boston Metro Area
has received 275 reviews, averaging 4.94 Stars:
Review:

Paul Osborne was the ultimate professional. He explained the product clearly, completed the installation very efficiently, and had a friendly personality that instilled confidence. Thank you Paul.
joan mc
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Last year I had a garage door opener installed. This year it stopped working due to a manufacturing defect. Precision door came out and identified the issue and covered it fully under warranty. Very impressed with their service and attitude. I HIGHLY recommend them to everyone.
Allan Coady
Service Provided:
Garage Door Opener Install
Review:

I called at 7 AM on a Saturday morning asking for emergency help as my garage door broken in the closed position late Friday night, and I had movers coming to pick up furniture that was stored at the garage level on Monday. There is no other door to exit the garage other than the full garage door. This move had been set up months in advance and I asked for an appointment as soon as possible. When I was offered an appointment on Tuesday, I told the operator about the issue and she then came back with the offer of a Monday appointment between 12 and 2. I took it, figuring that if the door could be fixed, with the movers coming late Monday it might work out. On Monday, no one showed up and we did not get the call telling us when the person would show up, so we called in at 12:30 for an ETA and were told the repairman would call us. No one called back, despite out calling a couple of times and finally at 5:05 PM we got a call saying that no one was coming and they would give us an appointment the following Friday. We called back and just got the answering service people who told us to call on Tuesday morning. Of course, the move was totally screwed up by then. On Tuesday morning we called the office and were told that a repairman was coming between 12 and 2. This was the original appointment that I was offered the previous Saturday morning. When the repairman came, he said that he never had any appointment for us on Monday and that we were always scheduled for Tuesday. Someone in your organization was out and out lying to us. I can only assume that on Saturday, your organization feared that if you did not say someone would be there on Monday, I would call someone else, so you just lied to me about coming on Monday, when you never had any intent to have anyone show up on Monday. All your advertisements talk about same day service, etc. but you just did not come through for us. We had to delay the move and the next date we got was the end of August which is very disappointing. At least the repairman who showed up on Tuesday solved the problem and did a nice job. That is the only reason that I am not giving this a 1 star rating.
Vicki & Marshall Isman
Service Provided:
Garage Door Repair
Product:
Cables
Review:

I was initially impressed that the company sent me photos of the workmen who might come, saying "Don't invite strangers into your home.". The people who have come to service my garage door have been polite, efficient, professional, and really knew how to diagnose a problem. Both (two years apart) have worked quickly to make the door work better, besides getting rid of the problem that I called about.
Sandra Anagnostakis
Service Provided:
Garage Door Opener Repair
Review:

Paul did an excellent job. He came here on time, and finished efficiently. I needed new springs, new rollers, etc. My garage door operates smoothly now.
Joseph Callerame
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Service and technicians were excellent. Five stars. Randy Easton
Randy Easton
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

This is the second time I have used your company. Very happy with the results and the Tech was great
Donna Reid
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Michael was very friendly and was very knowledgeable. He was very polite and no mess was left behind. I would highly recommend him.
Harriet and Lewis Stoller
Service Provided:
Garage Door Repair
Review:

As an emergency service provider my staff clearly understands service. When one of our doors was damaged the crew from Precision was on site the day and time they said they would be, made the needed repairs in a quick neat manner. After the repairs were made they took the time to go thru the door and opener and made suggestions on how to prevent further damage. A second appointment was made with in a couple of weeks ( once the needed parts arrived) and they once again showed up on time and competed the work as promised and for the quoted price. We will be calling them again to schedule a visit to look at the remainder of our 5 large glass doors and to look at our other building with 3 doors. THANKS !!!
David Houghton
Service Provided:
Garage Door Repair
Product:
Opener
Review:

My garage door was broken. I called Precision and Mike came the same day.. he did a fantastic job replacing the parts that ailed the garage! I highly recommend Precision and Mike for garage needs!
Gail Pressberg
Service Provided:
Garage Door Repair
Review:

Paul Osborne was the service technician who repaired our door. He called promptly at 9:00 AM to let us know he would arrive 30minutes later. He was right on time and very professional. Paul worked quickly and efficiently to identify the issue and repair the door. I would recommend Precision Door Services to anyone who is looking for prompt, professional services.
Wendi Mendoza
Service Provided:
Garage Door Repair
Review:

Barry from Precision Door was extremely professional, efficient and friendly in attending to our garage door repair. I would not hesitate to recommend Precision for any garage door needs. Thank you.
Robin Rosencranz
Service Provided:
Garage Door Repair
Review:

Great service. The technician, Mike T, was superb in assessing the issues with old opener system and explaining the process involved with the new system, including cost. The installation was completed in an efficient and timely basis. I am very pleased.
John M
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Hello Mr. Arvin, I don’t usually write comments unless this service is not very good. That being said, I am extremely pleased with the service, quality and intstalallation of my 2 me garage doors. You should know that everyone that I had the pleasure of meeting or speaking with was very professional and knew how to exceed my expectations. Thank you for maintaining such a high level of customer satisfaction within your entire organization. Irwin
Irwin Patterson
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Thank You! Mike came quickly and the repair work was done expertly.
Steve Currier
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Single digit temperatures and frigid winds did not stop Mike of Precision Garage Door Service from doing a great job. I would highly recommend this company based upon my experience today.
Elizabeth Hayden
Service Provided:
Garage Door Opener Repair
Product:
Opener
Review:

Nice new garage door and motor. Salesman helped guide me, and the technician did a great job. Five stars.
Merryl Plasse
Service Provided:
Install Garage Doors
Product:
Remotes / Keypad
Review:

Hi Walt, Paul priced out the project (total replacement of doors and all equipment) and Rob installed. Both were on time, friendly and thorough. We are waiting for the correct windows to come in and understand they'll be here shortly. A very minor glitch which Rob addressed on the spot. All in all, an excellent experience and the doors look great! Thanks.
Ken Snyder
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Your technician Mike was really great and went the extra mile to leave us with a functioning door, even though we have no power to it until we decide our next step. This was a good alternative to not being able to use the door at all. Thanks You, Whalens
Susan & john Whalen
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Very happy with the work done today. The technician was courteous, knowledgeable and professional. Excellent work. Thank you.
Tuan Vu
Service Provided:
Garage Door Repair
Review:

I am very happy with the service. Paul called prior to coming, and showed up at the promised time. He was professional and explained everything thoroughly. He even took the time to re-program my car's garage door button. I can't vouch for the reasonableness of the price for the new LiftMaster opener, but it certainly seems to be very high quality, 1/2 horsepower, with several advanced features, i.e, remote Wi-Fi control capability, separate light control, etc.
Edward R.
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Great job by Paul repairing my garage door. He was prompt and efficient. Super professional. Fantastic job!
Clayton Jones
Service Provided:
Garage Door Repair
Review:

Precision installed 2 new garage doors. At the initial visit they recommended that I needed some additional structural work before they could install. When that was complete, they came again and reviewed the work before taking my order. Their work is excellent and the doors are beautiful. All employees were polite and helpful. They also provided near by addresses so I could see similar doors in advance with the approval of their customers.
Joe Welsch
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

We are repeat customers with Precision due to their professional standards and excellent work. Mike T. was prompt, courteous, knowledgeable and gave us a great deal which was much appreciated. It was a joy having him here. We highly recommend Precision Door.
Lorraine Connolly
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Review:

Mike was highly professional and did the job well and quickly. Then he explained to me the operation of the new motor and my options (such as the remote control via iPhone app) and answered all my questions. Everything took only an hour. I'm very happy with my garage doors!
Inna & leo Braginsky
Service Provided:
Garage Door Opener Repair
Review:

Have had Precision Door service for years. Prompt and excellent service today. Paul was quick with the diagnosis and subsequent repair, also appreciated his humor.
Javed Baqai
Service Provided:
Garage Door Opener Repair
Review:

Had a great experience with Mike this morning. He called to say he was on the way and showed up on time. He was friendly and knowledgeable. He installed new keypad outside as well as new sensor laser beam unit on door. He provided tips on how to use new equipment effectively. He had a great sense of humor, and was a delight to having working at my property.
Marshall & sharon Katz
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

Mike contacted me on the day of my appointment and asked if he could arrive a little early...well of course you can, lets get this door fixed! He was completely professional, replaced the broken spring quickly and made sure all other garage door components were operating smoothly. Thanks for your fast response! Vince
Vince Ruops
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I had a broken spring, so I went into the local Yellow Pages and saw the ad for Precision. I called and scheduled an appointment with ease. The technician, Mike, was prompt and personable. He explained what the situation needed, inspected the whole apparatus, made some recommendations, and did a thorough job in less than an hour. He patiently answered my many questions about the process and the whole garage door apparatus, most of them while he was doing the work. I was very pleased with the service and the price. Thank you.
Geoffrey Rockett
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

After a terrible accident in which I suffered 3 injured fingers from a malfunctioning garage door I have been consistent about doing garage door check-ups on a periodic basis. Mike was thorough and patient and very personable. He checked everything on the door, rebalanced and lubricated the existing system and explained the door mechanism to me. I purchased another remote because mine was not working properly. Excellent service!
Elizabeth Marcal
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
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