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Read what people are saying
about Precision Garage Door in:

Newton | Norwood Area, MA

Precision Garage Door of The Greater Boston Metro Area
has received 298 reviews, averaging 4.94 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Door works like new, easy process. *Very* knowledge, professional technician.
Gary Potagal
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service on short notice . 5 Stars to Jacob as well , pleasant ,knowledgable, repaired our door in no time .
RICHARD WALSH
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service. Wore mAsk and gloves. Very polite and careful. Came here earlier than expected which was nice. I will continue to use thiscompany
Paula LEAVITT
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very prompt and efficient service. Plus a very nice person. I couldn't have been happier with the result.
Tom Pedulla
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We needed to have a repair during Covid-19 pandemic. Jacob was quite polite, made recommendations and repairs in a timely fashion. Quite satisfied.
Ellen H
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jacob, my technician, did a wonderful job in every way. He explained everything patiently and clearly. His work was first-rate Took the time to make small adjustments, lubricate the moving parts and double check the connections. He was also friendly and cheerful. Was extremely careful about Covid19 guidelines. This man is a jewel and it seems that your company's approach helps him be that way. Would give more than 5 stars if I could.
Richard Gordon
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jacob, did a fantastic job and very respectful with social distancing!
Josephine Emmert
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great company, fantastic people.
Barry Goldwater
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

A brand new system is installed. Everything is pretty well organized!
CH
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paul Osborne was excellent. On time, knowledgeable and courteous.
Andrew Pickett
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jacob was great. Very professional and explained what he would be fixing and what caused the original issue.
Chris Spears
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician was well prepared, explained everything, demonstrated proper use and explained potential issues with older door system and how company can fix all matters. Couldn’t be more pleased.
David Crowley
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rob did an excellent job replacing my two garage doors. I would highly recommend Precision. Thank you
Niki Pantazis
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Easy appointment. The technician came not only on time, kept me in the loop of all he found. I asked for rebuilt including spring, roller and cables. He did a great job and completed the task very quickly.
jeremy shia
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mike M was very professional, he explained all my options very thoroughly. After I chose an option he was done in under an hour. He also went out of his way and tidied up some loose hanging wires for no extra charge. I will definitely be calling him first for any future work.
Sanjeev Pillai
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had a great experience with tech Jacob. Garage door rollers had been jumping tracks, he replaced tracks & rollers, and installed other new components to make it work better than before. Also did a complete service. Service was quick, on time, and scheduled same day I called. Very impressed with Precision’s service and professionalism.
Steve Snider
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jake arrived and was friendly and polite. He fixed my garage door problem and the door has never worked better. When the time comes for a new door I will definitely call Precision
Jack
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Once again Precision was outstanding. I had my choice of prompt appointment times and received a call from the technician letting me know when he would arrive. Fran was very professional and found a creative solution to our issue. Every door is different and he used his ingenuity and skills to make sure our door was working properly again. Many thanks for your great service! I would highly recommend Precision.
JANET BATES
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Showed up on time. Reviewed all service options and price.
Dick Reale
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I found Mike the service man very professional in his explaining all details of the repair or replacement of my garage door opener. He also notice that my second door needed so minor repair. His work was neat and most professional.
Robert Rivais
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The installation rep was well organized and professional, he did the installation on time and in time
Eric Sioras
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paul was great! He was efficient, verry helpful, and easy to communicate with.
Martha and Jeff Winokur
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I still don’t have my new garage doors installed. I am very disappointed by your customer service, left messages with no reply. I very much appreciate an update since I already paid half the cost. Thank you
Batia Shems
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paul Osborne was the ultimate professional. He explained the product clearly, completed the installation very efficiently, and had a friendly personality that instilled confidence. Thank you Paul.
joan mc
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Last year I had a garage door opener installed. This year it stopped working due to a manufacturing defect. Precision door came out and identified the issue and covered it fully under warranty. Very impressed with their service and attitude. I HIGHLY recommend them to everyone.
Allan Coady
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called at 7 AM on a Saturday morning asking for emergency help as my garage door broken in the closed position late Friday night, and I had movers coming to pick up furniture that was stored at the garage level on Monday. There is no other door to exit the garage other than the full garage door. This move had been set up months in advance and I asked for an appointment as soon as possible. When I was offered an appointment on Tuesday, I told the operator about the issue and she then came back with the offer of a Monday appointment between 12 and 2. I took it, figuring that if the door could be fixed, with the movers coming late Monday it might work out. On Monday, no one showed up and we did not get the call telling us when the person would show up, so we called in at 12:30 for an ETA and were told the repairman would call us. No one called back, despite out calling a couple of times and finally at 5:05 PM we got a call saying that no one was coming and they would give us an appointment the following Friday. We called back and just got the answering service people who told us to call on Tuesday morning. Of course, the move was totally screwed up by then. On Tuesday morning we called the office and were told that a repairman was coming between 12 and 2. This was the original appointment that I was offered the previous Saturday morning. When the repairman came, he said that he never had any appointment for us on Monday and that we were always scheduled for Tuesday. Someone in your organization was out and out lying to us. I can only assume that on Saturday, your organization feared that if you did not say someone would be there on Monday, I would call someone else, so you just lied to me about coming on Monday, when you never had any intent to have anyone show up on Monday. All your advertisements talk about same day service, etc. but you just did not come through for us. We had to delay the move and the next date we got was the end of August which is very disappointing. At least the repairman who showed up on Tuesday solved the problem and did a nice job. That is the only reason that I am not giving this a 1 star rating.
Vicki & Marshall Isman
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was initially impressed that the company sent me photos of the workmen who might come, saying "Don't invite strangers into your home.". The people who have come to service my garage door have been polite, efficient, professional, and really knew how to diagnose a problem. Both (two years apart) have worked quickly to make the door work better, besides getting rid of the problem that I called about.
Sandra Anagnostakis
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paul did an excellent job. He came here on time, and finished efficiently. I needed new springs, new rollers, etc. My garage door operates smoothly now.
Joseph Callerame
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service and technicians were excellent. Five stars. Randy Easton
Randy Easton
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This is the second time I have used your company. Very happy with the results and the Tech was great
Donna Reid
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
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