Read what people are saying
about Precision Garage Door in:

Salem | Ipswich | Reading Area, MA

Precision Garage Door of New England
has received 134 reviews, averaging 4.80 Stars:

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service. Made the repair quickly, helped me reset all my remotes, and explained everything clearly.

- Karen

Mike Maghakian Service Provided:

Garage Door Opener Repair


Product:

Garage Door Opener


Technicians: Mike Maghakian
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We are most appreciative to our friend who recommended Precision Garage Door to us. The job was presented in detail before any work was done and then executed on an efficient manner. Mike was very courteous and patient at all times and even went through common troubleshooting situations. Our only issue was the high cost which we had not anticipated. Overall though we are very pleased.

- Paul F.

Mike Maghakian Service Provided:

Garage Door Opener Install


Product:

Cables


Technicians: Mike Maghakian
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The sale represents that quoted the job was excellent. The price was within my budget .the quality of the door was exceptional. I'm looking forward to it being installed in a timely manner...thank you so much.. Mr. Richard Profetto

- Richard Profetto

Service Provided:

Install Garage Doors


Product:

Garage Doors


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On time, polite, clean. Everyone from start to finish was a pleasure to work with.

- Maureen Leary

Michael Thurber Service Provided:

Install Garage Doors


Product:

Garage Doors


Technicians: Michael Thurber
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On time, on budget, and professional friendly service. Walked me through whole process. Outstanding!

- Charles Ahern

Barry Williams Service Provided:

Install Garage Doors


Product:

Garage Doors


Technicians: Barry Williams
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very good service. Arrived much earlier than secluded appointment. Technician was very professional and did a great job. I will definitely use precision again. Thank You

- John Novello

Barry Williams Service Provided:

Broken Garage Door Spring Repair


Technicians: Barry Williams
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rob was great, fast, efficient, door looks beautiful! I definitely recommend this company for openers and doors.

- Nancy Giardina

Rob Augusta Service Provided:

Garage Door Opener Install


Product:

Garage Doors


Technicians: Rob Augusta
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am very satisfied with your service since the initial phone call I made to you for my garage door. Thank you for a good job all the way from start to finish

- Frank Feliz

Michael Thurber Service Provided:

Install Garage Doors


Product:

Garage Doors


Technicians: Michael Thurber
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick service and technician Jacob explained everything and professional.

- Lynda DiMuro

Jacob Krummel Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technicians: Jacob Krummel
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had Mike come to our home today to fix our garage door from the moment he spoke, I knew I was talking to a polite knowledgable person he listened to our problem first and then proposed different scenarios We choise taking the door apart and new springs and rollers We have had this door for years and have never been able to push it up Because of Mike, we are now able to open the door and close it without having to hang our bodies off the handle Thank you for hiring such a great asset to your firm i will have no quams passing on his name and your company

- Cathryn Woods

Mike Maghakian Service Provided:

Garage Door Repair


Product:

Rollers


Technicians: Mike Maghakian
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was terrific, and efficient. All options were explained thoroughly. Will certainly use Precision when needed.

- John Malgieri

Mike Maghakian Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technicians: Mike Maghakian
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They were excellent. Our three doors are perfect, everything runs smoothly. We are very happy with their service and work.

- Barbara Vernerey

Service Provided:

Install Garage Doors


Product:

Garage Door Opener


? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

So the repair technician just this minute left and I'll be honest I'm a little surprised. I was quoted $599 for a five year warranty and $799 for a seven year warranty. When I said I'd take the five year the price was re-quoted as $699. I thought it was for the entire job but it was per door, I had two repaired. Anyway the guy was here for less than an hour, maybe 50 minutes. He replaced the springs, some cables and the pulleys from what I can see. He also replace one keypad with an new remote. Total cost was $1633. For less than an hour's work and the materials he replaced it seems extremely expensive. I'm not sure if the cost is really for the warranty but $1600 for fifty minutes of work and a couple components is perhaps the most overpriced transaction I've witnessed in a very very long time.

- John Hubbard

A Response from: Walt Arvin

We are sorry that you did not have the experience you expected. As we stated on the phone our parts are superior to those found online, big box stores or those carried by our competitors. That's why we can offer warranties of 5 to 7 years on repairs. Other garage door companies offer 90day or 1-year max on repairs and 1 to 2 years on new doors. We're deeply sorry for any confusion on the price. We're confident that in 5 years you will be happy with the quiet functioning of your garage door and will have peace of mind knowing that should something go wrong we'll pick-up the phone and repair/replace any defective part for free.

Mike Maghakian Service Provided:

Garage Door Repair


Technicians: Mike Maghakian
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

From the beginning the process has been great. When Mike came the 1st day to attempt to fix the garage door (without success) until Mike T came and replaced the door the service has been great. Both men did a professional and clean job in a timely fashion. We wouldn’t hesitate to recommend Precision to anyone.

- Mary and Don Hatfield

Michael Thurber Service Provided:

Install Garage Doors


Product:

Garage Doors


Technicians: Michael Thurber
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am a very satisfied customer from Marblehead MA. I will give Precision 5 stars all the way- very efficient, keeps their word about dates and promises - offerred me different choices to fit my budget- They even offerred me a cheaper choice than what I originally chose- Every one I dealt with, may be five souls- on the phone or in person had been very professional and honest- and kept their word- proposed dates, materials, cost estimates - This is a well run company - I hope they can continue to be this good in the future- Generally we do not see that though, they get bigger and bigger and get worse in personal care and commitments- I hope this will not happen to Precision - any time soon- FIVE STARS NOW July, 2019

- Kevin Koshy, Marblehead, MA

Rob Augusta Service Provided:

Install Garage Doors


Product:

Garage Doors


Technicians: Rob Augusta
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service, have used several times. Will compare your quote

- Peter Brajer

Mike Maghakian Service Provided:

Garage Door Repair


Product:

Garage Doors


Technicians: Mike Maghakian
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mike was great. We have a very old door and when 1 spring broke nothing worked. Mike showed up on time. He did all he could to remove the old spring. It was about 40 years old so that task was impossible. We agreed to purchase a new door. Mike was very helpful in this process. When we made our choice, it will be 3 weeks before it can be installed so Mike tried again to just fix it temporarily for the 3 weeks but again the spring was not coming out. So we are waiting for our new door. We are very happy to have contacted Precision and look forward to the installation. We would recommend Precision.

- Mary and Don Hatfield

Mike Maghakian Service Provided:

Garage Door Repair


Product:

Garage Doors


Technicians: Mike Maghakian
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service and all options explained thoroughly. Great technician, very personable and showed up early! Efficient and good work. Will use this company again!

- Kathleen Shure

Mike Maghakian Service Provided:

Garage Door Opener Install


Product:

Opener


Technicians: Mike Maghakian
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mike was awesome. Instant quote. Very professional. Nice guy. Very happy.

- Mario Tierno

Mike Maghakian Service Provided:

Broken Garage Door Spring Repair


Technicians: Mike Maghakian
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I will give you a 0 if I could. You charge me $105 to tell me exactly what I knew and the spring is broken. Then you tell me it so $600 to $700 for unnecessary work. The spring on the other side was replace two years ago for less than $200 and the best you can do is $400. All the additional parts and repairs were not needed. You are a disgrace to the service industry. The $105 was theft.

- Bill Siegel

Mike Maghakian Service Provided:

Garage Door Repair


Technicians: Mike Maghakian
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Came next day to repair broken torsion spring. Service took less than an hour. Mike was pleasant, professional and did an excellent job. Only negative is that the $519 price for the repair seems very high.

- Joe Kobrenski

Mike Maghakian Service Provided:

Broken Garage Door Spring Repair


Technicians: Mike Maghakian
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had the lift system on my garage door replaced today. When the technician showed up he quoted me a price of $649. Because I couldn't get my car out and I didn't want to leave my house open, I agreed. After the work was done I checked online on what that type of repair should cost. The highest price I saw was around $300. He was here for 1 HOUR. You guys charged me more than double what it should have been. I think I deserve an adjusted charge. I would like to hear from you about this. If I don't, I will call my credit card company.

- Steve Wilson

Barry Williams Service Provided:

Broken Garage Door Spring Repair


Technicians: Barry Williams
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Professional, Punctual & Clean! Its my second time having the company come to my house, this time for install. GREAT experience- highly recommend.

- Susan Olson

Rob Augusta Service Provided:

Install Garage Doors


Product:

Garage Doors


Technicians: Rob Augusta
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our installer was courteous and knowledgeable. Had completed install quickly and cleaned up and removed all old components. One panel was damaged in shipping but he ordered new and will come back and install when in. All in all very pleased with service.

- Rod Baker

Rob Augusta Service Provided:

Install Garage Doors


Product:

Garage Doors


Technicians: Rob Augusta
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Previous experience with Mike. He is very knowlegable, courteous and professional. He explains everything upfront, along with the costs. I would recommend Mike any day of the week.

- John D'angelo

Mike Maghakian Service Provided:

Garage Door Repair


Product:

Opener


Technicians: Mike Maghakian
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mike did an excellent job servicing the issue that I had with my garage door opener. After I described the issue to him, he quickly deduced the cause. Opening up the motor housing confirmed his assessment. He clearly described the the choice of repair options and associated cost. He then went about the task of making the repair based on my choice of repair option. Mike was a pleasure to deal with. I look forward to working with him on any future garage door repair issues.

- Gary Meehan

Mike Maghakian Service Provided:

Garage Door Opener Repair


Technicians: Mike Maghakian
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Like the security of knowing who is coming by seeing picture and name. And knowing have been security checked. Mike explained different routes I could take and different costs. I made final choice which was to me least costly and solves problems (I hope). Of course with Mikes knowledge. Anything over hundred dollars scares me.....lol. Would appreciate a copy of work done mailed to me. Do not have a copier.

- Irene Palumbo

Mike Maghakian Service Provided:

Garage Door Repair


Product:

Rollers


Technicians: Mike Maghakian
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They were able to service my automatic garage doors. The technician was very nice, excellent interaction. He recommended greasing the door tracks and I agreed. An expensive little procedure at $55.00/per door and $85.00 labor. It took all of ten minutes. Buyer beware.

- Hilda Spates

Mike Maghakian Service Provided:

Garage Door Opener Repair


Product:

Garage Door Opener


Technicians: Mike Maghakian
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mike was great upfront customer service. Very punctual and efficient.

- Glen Mckenna

Mike Maghakian Service Provided:

Garage Door Repair


Product:

Cables


Technicians: Mike Maghakian
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was excellent, and provider was very polite and thorough, but I thought cost was high for the product provided.

- Lois Black

Mike Maghakian Service Provided:

Garage Door Opener Repair


Product:

Remotes / Keypad


Technicians: Mike Maghakian
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Southern New Hampshire Area

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Precision Door Service
Office: (978)212-3332
90 Cherry Street
Ste 4

Hudson, MA 01749

License

MA License
# 176747