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Read what people are saying
about Precision Garage Door in:

Salem | Ipswich | Reading Area, MA

Precision Garage Door of The Greater Boston Metro Area
has received 122 reviews, averaging 4.79 Stars:
Review:

So the repair technician just this minute left and I'll be honest I'm a little surprised. I was quoted $599 for a five year warranty and $799 for a seven year warranty. When I said I'd take the five year the price was re-quoted as $699. I thought it was for the entire job but it was per door, I had two repaired. Anyway the guy was here for less than an hour, maybe 50 minutes. He replaced the springs, some cables and the pulleys from what I can see. He also replace one keypad with an new remote. Total cost was $1633. For less than an hour's work and the materials he replaced it seems extremely expensive. I'm not sure if the cost is really for the warranty but $1600 for fifty minutes of work and a couple components is perhaps the most overpriced transaction I've witnessed in a very very long time.
John Hubbard
A Response from: Walt Arvin

We are sorry that you did not have the experience you expected. As we stated on the phone our parts are superior to those found online, big box stores or those carried by our competitors. That's why we can offer warranties of 5 to 7 years on repairs. Other garage door companies offer 90day or 1-year max on repairs and 1 to 2 years on new doors. We're deeply sorry for any confusion on the price. We're confident that in 5 years you will be happy with the quiet functioning of your garage door and will have peace of mind knowing that should something go wrong we'll pick-up the phone and repair/replace any defective part for free.

Service Provided:
Garage Door Repair
Review:

From the beginning the process has been great. When Mike came the 1st day to attempt to fix the garage door (without success) until Mike T came and replaced the door the service has been great. Both men did a professional and clean job in a timely fashion. We wouldn’t hesitate to recommend Precision to anyone.
Mary and Don Hatfield
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

I am a very satisfied customer from Marblehead MA. I will give Precision 5 stars all the way- very efficient, keeps their word about dates and promises - offerred me different choices to fit my budget- They even offerred me a cheaper choice than what I originally chose- Every one I dealt with, may be five souls- on the phone or in person had been very professional and honest- and kept their word- proposed dates, materials, cost estimates - This is a well run company - I hope they can continue to be this good in the future- Generally we do not see that though, they get bigger and bigger and get worse in personal care and commitments- I hope this will not happen to Precision - any time soon- FIVE STARS NOW July, 2019
Kevin Koshy, Marblehead, MA
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Excellent service, have used several times. Will compare your quote
Peter Brajer
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Mike was great. We have a very old door and when 1 spring broke nothing worked. Mike showed up on time. He did all he could to remove the old spring. It was about 40 years old so that task was impossible. We agreed to purchase a new door. Mike was very helpful in this process. When we made our choice, it will be 3 weeks before it can be installed so Mike tried again to just fix it temporarily for the 3 weeks but again the spring was not coming out. So we are waiting for our new door. We are very happy to have contacted Precision and look forward to the installation. We would recommend Precision.
Mary and Don Hatfield
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Great service and all options explained thoroughly. Great technician, very personable and showed up early! Efficient and good work. Will use this company again!
Kathleen Shure
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Mike was awesome. Instant quote. Very professional. Nice guy. Very happy.
Mario Tierno
Service Provided:
Broken Garage Door Spring Repair
Review:

I will give you a 0 if I could. You charge me $105 to tell me exactly what I knew and the spring is broken. Then you tell me it so $600 to $700 for unnecessary work. The spring on the other side was replace two years ago for less than $200 and the best you can do is $400. All the additional parts and repairs were not needed. You are a disgrace to the service industry. The $105 was theft.
Bill Siegel
Service Provided:
Garage Door Repair
Review:

Came next day to repair broken torsion spring. Service took less than an hour. Mike was pleasant, professional and did an excellent job. Only negative is that the $519 price for the repair seems very high.
Joe Kobrenski
Service Provided:
Broken Garage Door Spring Repair
Review:

I had the lift system on my garage door replaced today. When the technician showed up he quoted me a price of $649. Because I couldn't get my car out and I didn't want to leave my house open, I agreed. After the work was done I checked online on what that type of repair should cost. The highest price I saw was around $300. He was here for 1 HOUR. You guys charged me more than double what it should have been. I think I deserve an adjusted charge. I would like to hear from you about this. If I don't, I will call my credit card company.
Steve Wilson
Service Provided:
Broken Garage Door Spring Repair
Review:

Professional, Punctual & Clean! Its my second time having the company come to my house, this time for install. GREAT experience- highly recommend.
Susan Olson
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Our installer was courteous and knowledgeable. Had completed install quickly and cleaned up and removed all old components. One panel was damaged in shipping but he ordered new and will come back and install when in. All in all very pleased with service.
Rod Baker
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Previous experience with Mike. He is very knowlegable, courteous and professional. He explains everything upfront, along with the costs. I would recommend Mike any day of the week.
John D'angelo
Service Provided:
Garage Door Repair
Product:
Opener
Review:

Mike did an excellent job servicing the issue that I had with my garage door opener. After I described the issue to him, he quickly deduced the cause. Opening up the motor housing confirmed his assessment. He clearly described the the choice of repair options and associated cost. He then went about the task of making the repair based on my choice of repair option. Mike was a pleasure to deal with. I look forward to working with him on any future garage door repair issues.
Gary Meehan
Service Provided:
Garage Door Opener Repair
Review:

Like the security of knowing who is coming by seeing picture and name. And knowing have been security checked. Mike explained different routes I could take and different costs. I made final choice which was to me least costly and solves problems (I hope). Of course with Mikes knowledge. Anything over hundred dollars scares me.....lol. Would appreciate a copy of work done mailed to me. Do not have a copier.
Irene Palumbo
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

They were able to service my automatic garage doors. The technician was very nice, excellent interaction. He recommended greasing the door tracks and I agreed. An expensive little procedure at $55.00/per door and $85.00 labor. It took all of ten minutes. Buyer beware.
Hilda Spates
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

Mike was great upfront customer service. Very punctual and efficient.
Glen Mckenna
Service Provided:
Garage Door Repair
Product:
Cables
Review:

Service was excellent, and provider was very polite and thorough, but I thought cost was high for the product provided.
Lois Black
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

5 stars! Courteous, quick service. Zero complaints. Highly recommend.
Kim Burnham
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

Arrived on time.Did a good job.Cleaned up after the job was done. After he left the door opened by itself.I called the company. He came back and made an adjustment.Have to wait a couple of months to see if this opener is reliable.I see you have miitary discounts.I was never asked and never received one.Also being 80,never asked or received senior discount.Also just saw a $50.00 coupon with the opener I had installed.Never asked.How do I used that.
Frank Ciaburri
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

The technician figured out the problem in a matter of minutes and corrected it immediately. Very pleased with the service.
Robert Cheyne
Service Provided:
Garage Door Opener Repair
Review:

We actually reviewed your reviews and they were our deciding factor in choosing Precision Doors. I have to say Mike Maghakian was our sales representative and he was awesome taking the time to show us all our options. I would recommend Precision to anyone. We were having an issue with our new door not closing so I called Precision and set up an appointment and Mike came and corrected the issue. Great guy definitely an asset to your company.
Tom Baldassari
Service Provided:
Garage Door Repair
Review:

The technician was effectant and did a great job with our installation would highly recommend your company thank you
Dan Leone
Service Provided:
Garage Door Opener Install
Review:

Mike was great. Right on time and got the job done in a timely fashion. Explained what was needed and got right to work. Will definitely ask for Mike again if we have any needs in future.
Joshua Driscoll
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

Mike was really good - efficient, friendly, knowledgeable. Showed me how it all ran at the end and was patient with my questions. The space for putting the motor in was very tight with light fixtures and racks, and he maneuvered around them with ease, in one area with less than one inch to spare. Very impressed.
Sook Woo
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

We were very pleased with the technician, Barry Williams. He installed a new door opener for us today. He was knowledgeable, informative, and professional.
Gail Consolazio
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

This was my first time using your service. Barry was on time, actually early, professional & did the repair quickly. Thank you.
Sheila O'toole
Service Provided:
Garage Door Opener Repair
Review:

We had two doors done with Precision Doors this year, one at my home and one at my parents home. In both cases we had to bring a technician back as both projects were done incomplete or not done correctly. I also just had a very unsatisfactory phone call with Precision after the technician completed work at my parents home today and left my 88 year old father with some further work to caulk open areas to close some gaps. Walt I have left you e-mails on the latest issue with no response. I do not plan to do any further business with Precision and will certainly not be recommending your service to friends or family.
Tim Phillips
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Walt was very knowledgeable and solved my issue with the garage doors very quickly.
William Wu
Service Provided:
Garage Door Repair
Review:

Nice job and looks good.
Stanley Trocki
Service Provided:
Install Garage Doors
Product:
Garage Doors
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