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about Precision Garage Door
Precision Garage Door of New Englandhas received 2008 reviews, averaging 4.90 Stars:
Bedford, MA
Product:
Weymouth, MA
Very knowledgeable professional. Gave us options to consider. Very comfortable to work with
- Beth Rotondo
Product:
Acton, MA
Paul Osborne was great! Thank you!
- James Coker
Carlisle, MA
Technician was very professional, identified issues immediately, garage doors work like new now
- Tony Fidanos
Plymouth, MA
Fran was fantastic.He was prompt and professional.He diagnosed the problem,explained the solution and proceeded to do a thorough job.He clearly explained everything.On top of everything he is very personable.I highly recommend him and your company.
- Kevin Walsh
Plymouth, MA
I recently had Precision come to service our garage door. Everything was done to our satisfaction in a thorough and timely fashion. I found that the Technician was very knowledgeable and helpful during his visit. I would highly recommend them to anuone dealing with garage door operational issues.
- Gary Bledsoe
Boston, MA
Awesome !!! Quick and easy. Tech was awesome !!!
- Bill VanArsdale
Product:
Methuen, MA
Just had a weatherstrip replaced on one of my doors. (only lasted 7 years). Although I found the cost to be a bit expensive, the technician was fantastic. He greeted me very professionally was all smiles and did a great job. Mike Maghakian did a great job and was super easy going. Very satisfied with the service he provided.
- Keith Bengtson
Newton, MA
Had a great experience with tech Jacob. Garage door rollers had been jumping tracks, he replaced tracks & rollers, and installed other new components to make it work better than before. Also did a complete service. Service was quick, on time, and scheduled same day I called. Very impressed with Precision’s service and professionalism.
- Steve Snider
Product:
Needham, MA
Jake arrived and was friendly and polite. He fixed my garage door problem and the door has never worked better. When the time comes for a new door I will definitely call Precision
- Jack
Stoneham, MA
Service was terrific, and efficient. All options were explained thoroughly. Will certainly use Precision when needed.
- John Malgieri
Product:
Norfolk, MA
Outstanding service. On time. Everything explained before work started. Accurate quotes.
- Keith Yatsuhashi
Product:
Needham, MA
Once again Precision was outstanding. I had my choice of prompt appointment times and received a call from the technician letting me know when he would arrive. Fran was very professional and found a creative solution to our issue. Every door is different and he used his ingenuity and skills to make sure our door was working properly again. Many thanks for your great service! I would highly recommend Precision.
- JANET BATES
Revere, MA
Prompt Service and early for the appointment window. Very Professional.
- Jonathan A Mitchell
Product:
Stow, MA
The service provided by the technician, Fran Garvey, was excellent. He was on-time, diagnosed the repairs needed and gave me an estimate on-the-spot. Fran replaced spring, rollers, and cables. All parts were available on the truck, so Fran immediately set to work and the whole repair/replacement was completed in two hours. I would give the repair call 5 Stars. He was terrific! The reason for the 4 Star rating had nothing to do with the actual repairs or the technician. The original day and time set by Precision Door for the repairs was Saturday morning with a window of 8:00 - 10:00 AM. I received a call at 8:30 AM informing that there was a problem with the vehicle and it would be necessary to reschedule for another day. The second appointment was scheduled for Tuesday from 12:00 - 2:00 PM. Neighbors in the Condo Community have suggested that the a price seemed quite high as well.
- Stephen Frazel
Product:
Maynard, MA
Precision was great! They came on schedule, were both friendly and professional, and fixed my door in under an hour. I will be happy to call Precision again if I need them.
- Lois McDonald
Walpole, MA
Showed up on time. Reviewed all service options and price.
- Dick Reale
Arlington, MA
I found Mike the service man very professional in his explaining all details of the repair or replacement of my garage door opener. He also notice that my second door needed so minor repair. His work was neat and most professional.
- Robert Rivais
Product:
Arlington, MA
The installation rep was well organized and professional, he did the installation on time and in time
- Eric Sioras
Brockton, MA
Jonathan did an excellent job repairing my garage door.
- Stephen Griffin
Needham, MA
Paul was great! He was efficient, verry helpful, and easy to communicate with.
- Martha and Jeff Winokur
Boxford, MA
They were excellent. Our three doors are perfect, everything runs smoothly. We are very happy with their service and work.
- Barbara Vernerey
Product:
Wayland, MA
I still don’t have my new garage doors installed. I am very disappointed by your customer service, left messages with no reply. I very much appreciate an update since I already paid half the cost. Thank you
- Batia Shems
Product:
North Andover, MA
Five Stars!! Called Precision for a repair based on other reviews I had read, and was not disappointed. Timely service...they actually arrived ahead of schedule and the service tech Mike was awesome..... professional, friendly and knows his stuff! Would highly recommend
- David Siebeking
Product:
Hudson, MA
Prompt professional response to repair of my precision door
- SUSAN RABAUT
Wayland, MA
Paul Osborne was the ultimate professional. He explained the product clearly, completed the installation very efficiently, and had a friendly personality that instilled confidence. Thank you Paul.
- joan mc
Product:
Quincy, MA
I am very happy with the servjceman, Jacob, who came to look at my garage door. He explained what the issue was and was very clear with my options. When it's time to fix or upgrade the sysrem, I will definitely contact Precision.
- Frances Earle
Westford, MA
Service great from initial sales meeting to final installation...Rob and Barry were courteous and completed their work within 2 hours...new garage door and opener work great
- David Smith
Haverhill, MA
5 stars. Good job.
- Bill Bryant
Ipswich, MA
So the repair technician just this minute left and I'll be honest I'm a little surprised. I was quoted $599 for a five year warranty and $799 for a seven year warranty. When I said I'd take the five year the price was re-quoted as $699. I thought it was for the entire job but it was per door, I had two repaired. Anyway the guy was here for less than an hour, maybe 50 minutes. He replaced the springs, some cables and the pulleys from what I can see. He also replace one keypad with an new remote. Total cost was $1633. For less than an hour's work and the materials he replaced it seems extremely expensive. I'm not sure if the cost is really for the warranty but $1600 for fifty minutes of work and a couple components is perhaps the most overpriced transaction I've witnessed in a very very long time.
- John Hubbard
We are sorry that you did not have the experience you expected. As we stated on the phone our parts are superior to those found online, big box stores or those carried by our competitors. That's why we can offer warranties of 5 to 7 years on repairs. Other garage door companies offer 90day or 1-year max on repairs and 1 to 2 years on new doors. We're deeply sorry for any confusion on the price. We're confident that in 5 years you will be happy with the quiet functioning of your garage door and will have peace of mind knowing that should something go wrong we'll pick-up the phone and repair/replace any defective part for free.
(617) 459-4147
(617) 459-4147(781) 304-4933
(781) 304-4933(508) 283-3973
(508) 283-3973(978) 631-0042
(978) 631-0042(781) 519-4491
(781) 519-4491(978) 357-8486
(978) 357-8486(508) 925-7701
(508) 925-7701(978) 631-0042
(978) 631-0042(978) 710-0370
(978) 710-0370(508) 283-3973
(508) 283-3973(603) 821-9737
(603) 821-9737License
MA License# 176747
Mike M was very professional, he explained all my options very thoroughly. After I chose an option he was done in under an hour. He also went out of his way and tidied up some loose hanging wires for no extra charge. I will definitely be calling him first for any future work.
- Sanjeev Pillai