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about Precision Garage Door in:
Newton | Norwood Area, MA
Precision Garage Door of New Englandhas received 350 reviews, averaging 4.94 Stars:
Lexington, MA
Product:
Lincoln, MA
Paul Osborne was excellent. On time, knowledgeable and courteous.
- Andrew Pickett
Medfield, MA
Jacob was great. Very professional and explained what he would be fixing and what caused the original issue.
- Chris Spears
Product:
Woburn, MA
Technician was well prepared, explained everything, demonstrated proper use and explained potential issues with older door system and how company can fix all matters. Couldn’t be more pleased.
- David Crowley
Product:
Lexington, MA
Rob did an excellent job replacing my two garage doors. I would highly recommend Precision. Thank you
- Niki Pantazis
Product:
Needham Heights, MA
Easy appointment. The technician came not only on time, kept me in the loop of all he found. I asked for rebuilt including spring, roller and cables. He did a great job and completed the task very quickly.
- jeremy shia
Product:
Bedford, MA
Mike M was very professional, he explained all my options very thoroughly. After I chose an option he was done in under an hour. He also went out of his way and tidied up some loose hanging wires for no extra charge. I will definitely be calling him first for any future work.
- Sanjeev Pillai
Product:
Newton, MA
Had a great experience with tech Jacob. Garage door rollers had been jumping tracks, he replaced tracks & rollers, and installed other new components to make it work better than before. Also did a complete service. Service was quick, on time, and scheduled same day I called. Very impressed with Precision’s service and professionalism.
- Steve Snider
Product:
Needham, MA
Jake arrived and was friendly and polite. He fixed my garage door problem and the door has never worked better. When the time comes for a new door I will definitely call Precision
- Jack
Needham, MA
Once again Precision was outstanding. I had my choice of prompt appointment times and received a call from the technician letting me know when he would arrive. Fran was very professional and found a creative solution to our issue. Every door is different and he used his ingenuity and skills to make sure our door was working properly again. Many thanks for your great service! I would highly recommend Precision.
- JANET BATES
Walpole, MA
Showed up on time. Reviewed all service options and price.
- Dick Reale
Arlington, MA
I found Mike the service man very professional in his explaining all details of the repair or replacement of my garage door opener. He also notice that my second door needed so minor repair. His work was neat and most professional.
- Robert Rivais
Product:
Arlington, MA
The installation rep was well organized and professional, he did the installation on time and in time
- Eric Sioras
Product:
Needham, MA
Paul was great! He was efficient, verry helpful, and easy to communicate with.
- Martha and Jeff Winokur
Wayland, MA
I still don’t have my new garage doors installed. I am very disappointed by your customer service, left messages with no reply. I very much appreciate an update since I already paid half the cost. Thank you
- Batia Shems
Product:
Wayland, MA
Paul Osborne was the ultimate professional. He explained the product clearly, completed the installation very efficiently, and had a friendly personality that instilled confidence. Thank you Paul.
- joan mc
Product:
Bedford, MA
Last year I had a garage door opener installed. This year it stopped working due to a manufacturing defect. Precision door came out and identified the issue and covered it fully under warranty. Very impressed with their service and attitude. I HIGHLY recommend them to everyone.
- Allan Coady
Newton, MA
I called at 7 AM on a Saturday morning asking for emergency help as my garage door broken in the closed position late Friday night, and I had movers coming to pick up furniture that was stored at the garage level on Monday. There is no other door to exit the garage other than the full garage door. This move had been set up months in advance and I asked for an appointment as soon as possible. When I was offered an appointment on Tuesday, I told the operator about the issue and she then came back with the offer of a Monday appointment between 12 and 2. I took it, figuring that if the door could be fixed, with the movers coming late Monday it might work out. On Monday, no one showed up and we did not get the call telling us when the person would show up, so we called in at 12:30 for an ETA and were told the repairman would call us. No one called back, despite out calling a couple of times and finally at 5:05 PM we got a call saying that no one was coming and they would give us an appointment the following Friday. We called back and just got the answering service people who told us to call on Tuesday morning. Of course, the move was totally screwed up by then. On Tuesday morning we called the office and were told that a repairman was coming between 12 and 2. This was the original appointment that I was offered the previous Saturday morning. When the repairman came, he said that he never had any appointment for us on Monday and that we were always scheduled for Tuesday. Someone in your organization was out and out lying to us. I can only assume that on Saturday, your organization feared that if you did not say someone would be there on Monday, I would call someone else, so you just lied to me about coming on Monday, when you never had any intent to have anyone show up on Monday. All your advertisements talk about same day service, etc. but you just did not come through for us. We had to delay the move and the next date we got was the end of August which is very disappointing. At least the repairman who showed up on Tuesday solved the problem and did a nice job. That is the only reason that I am not giving this a 1 star rating.
- Vicki & Marshall Isman
Product:
Waltham, MA
I was initially impressed that the company sent me photos of the workmen who might come, saying "Don't invite strangers into your home.". The people who have come to service my garage door have been polite, efficient, professional, and really knew how to diagnose a problem. Both (two years apart) have worked quickly to make the door work better, besides getting rid of the problem that I called about.
- Sandra Anagnostakis
Lexington, MA
Paul did an excellent job. He came here on time, and finished efficiently. I needed new springs, new rollers, etc. My garage door operates smoothly now.
- Joseph Callerame
Product:
Bedford, MA
Service and technicians were excellent. Five stars. Randy Easton
- Randy Easton
Product:
Middleton, MA
This is the second time I have used your company. Very happy with the results and the Tech was great
- Donna Reid
Product:
Walpole, MA
Michael was very friendly and was very knowledgeable. He was very polite and no mess was left behind. I would highly recommend him.
- Harriet and Lewis Stoller
Wayland, MA
As an emergency service provider my staff clearly understands service. When one of our doors was damaged the crew from Precision was on site the day and time they said they would be, made the needed repairs in a quick neat manner. After the repairs were made they took the time to go thru the door and opener and made suggestions on how to prevent further damage. A second appointment was made with in a couple of weeks ( once the needed parts arrived) and they once again showed up on time and competed the work as promised and for the quoted price. We will be calling them again to schedule a visit to look at the remainder of our 5 large glass doors and to look at our other building with 3 doors. THANKS !!!
- David Houghton
Product:
Waltham, MA
My garage door was broken. I called Precision and Mike came the same day.. he did a fantastic job replacing the parts that ailed the garage! I highly recommend Precision and Mike for garage needs!
- Gail Pressberg
Watertown, MA
Paul Osborne was the service technician who repaired our door. He called promptly at 9:00 AM to let us know he would arrive 30minutes later. He was right on time and very professional. Paul worked quickly and efficiently to identify the issue and repair the door. I would recommend Precision Door Services to anyone who is looking for prompt, professional services.
- Wendi Mendoza
Weston, MA
Barry from Precision Door was extremely professional, efficient and friendly in attending to our garage door repair. I would not hesitate to recommend Precision for any garage door needs. Thank you.
- Robin Rosencranz
Canton, MA
Great service. The technician, Mike T, was superb in assessing the issues with old opener system and explaining the process involved with the new system, including cost. The installation was completed in an efficient and timely basis. I am very pleased.
- John M
Product:
Arlington, MA
Hello Mr. Arvin, I don’t usually write comments unless this service is not very good. That being said, I am extremely pleased with the service, quality and intstalallation of my 2 me garage doors. You should know that everyone that I had the pleasure of meeting or speaking with was very professional and knew how to exceed my expectations. Thank you for maintaining such a high level of customer satisfaction within your entire organization. Irwin
- Irwin Patterson
Product:
Needham, MA
Thank You! Mike came quickly and the repair work was done expertly.
- Steve Currier
Product:
(617) 459-4147
(617) 459-4147(781) 304-4933
(781) 304-4933(508) 283-3973
(508) 283-3973(978) 631-0042
(978) 631-0042(781) 519-4491
(781) 519-4491(978) 357-8486
(978) 357-8486(508) 925-7701
(508) 925-7701(978) 631-0042
(978) 631-0042(978) 710-0370
(978) 710-0370(508) 283-3973
(508) 283-3973(603) 821-9737
(603) 821-9737License
MA License# 176747
A brand new system is installed. Everything is pretty well organized!
- CH