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about Precision Garage Door in:
Plymouth | Middleborough Area, MA
Precision Garage Door of New Englandhas received 112 reviews, averaging 4.95 Stars:
Plymouth, MA
Thanks for the suggestion regarding the estimate option. Glad to hear that you had a good experience with our technician.
Plymouth, MA
Recently scheduled an appointment on line to have a section of garage door replaced. Tom Rinaldi was our service technician and was on time for the initial appointment, walked me through some options, didn't try to sell me something I did not need, and gave me some basic GD maintenance tips. I had a reasonable quote within a couple days of the initial visit and the job was completed within the next week. Excellent experience from starting the quote process on line to finishing the job. Tom was a true professional. I would recommend Tom and Precision Door to anyone of my family or friends. Excellent company to do business with!
- Fred Allen
Duxbury, MA
Five stars. The service and very efficient. I chose your company from the Internet and called and indicated opportunity with new remotes with the programming. All work was Performed at our daughter's home in Duxbury.
- James Campbell
Duxbury, MA
Terrific. Ron showed me exactly what he was doing and reprogrammed my opener. He was here exactly when he said he would be. All in all a terrific experience. I had been dreading it.
- Marjorie Hanlon
Lakeville, MA
The estimator provided an intelligent and thorough explanation of the special considerations involving my appliction.
- Michael Rosa
Plymouth, MA
Service was great. No hard sell just very informative information. Very professional. Service was completed in a very timely manner. Would recommend this company to anyone who has a garage door issue.
- John Keenan
Plymouth, MA
In order to be fair I will score based on each aspect of my experience. I called precision because my web search found them first with advertised same day service. Prompt service grade 1.. I was told two day wait. Actual service performed by the technician was pleasant and efficient. Grade 5. Cost was very high.the repair was simple, replace cables $198.. Grade 1
- Peter Reiser
We are sorry that we didn't live up to your expectations. We did listen to the phone call... we offered you earlier appointments they simply didn't fit with your schedule. As a result I'm not sure its fair to grade us on a two day wait! As indicated by your safety survey report indicates, there was a lot of issues with your door. The cables were broken (which we replaced), but we did have to spend time adjusting other parts to make sure the door would work properly. We still recommend you address the issues we suggested -- even if you go to another garage door company. If not you are going to have serious issues with your door in a couple years. Again we apologize that we were unable to provide you the level of service you expected.
Marshfield Hills, MA
I was pleasantly surprised by the superior service, fair price and attention to detail.
- Carlos Pena
Plymouth, MA
Jason was great - very knowledgable, on time, and fixed everything very quickly. We plan on replacing our garage door in the spring and will definitely call you!
- Barry Brodil
Plymouth, MA
Jason was great! Came on time, completed the work quickly and efficently. Will use Precision in the future for any work needed
- Steve Pereira
Pembroke, MA
The Tech. was very courteous and knowlegable.
- Errol Milani
Marshfield, MA
The representative from Precision was excellent. Fast, friendly service and knew exactly what to do. I recomnmend them highly.
- Donald Pacheco
Product:
Lakeville, MA
Brian was very knowledgeable and had our door working again within minutes. The cost was reasonable and came with a good warranty. This company is a 5 star winner!
- John S
Plymouth, MA
My wife called around for a garage technician. It was the personal interaction/ customer service on the phone that sold us to work with Precision. When the tech arrived at the house he was on time, helpful and very informative. Most of all he work quite well with us. He listened to us and made sure all questions were answered. we are quite impressed with the customer service and how the job was handled. Thank you very much and we will be seeing you when my other garage door opener breaks down...as it has been 14 years.
- Michael Barrett
Product:
Duxbury, MA
I originally was only replacing my garage door system rollers with nylon ones (with a discount coupon from AAA)but knew that there were other safety issues that needed to be addressed.When Duane, the service technician,arrived, he pointed out that the springs and other parts of the system were unsafe at this point. We talked about options, and came to a decision to do a rebuild which replaced the springs, cables, pulleys and rollers at half the cost of replacing the doors. Not only are my doors quieter, but I know that they are safer. Duane worked efficiently and explained how to keep the system in good working order. I was very pleased with both the process and the work. Thank you Precision.
- BARBARA SPOLIDORO
Lakeville, MA
My new doors look great. Just what I had hoped for. They are very quiet too! Thanks.
- Susan G
Lakeville, MA
Duane was very pleasant and informative. I am very pleased that I called you and that you were able to get out to me so quickly. The other two companies that I called never returned my call. I like that you had somebody who answered the phone. Thank you again.
- David W
Lakeville, MA
No comment provided
- John S
Lakeville, MA
Service was prompt -- within 1 hour of my call and right on time. The quality of the parts was well explained and I like the 7 year warranty. Hoping the repair lasts forever as the parts seem very sturdy.
- Luke M
Lakeville, MA
They replaced a broken garage door opener that had stripped gears. They were quick and professional with a competitive price. The door was WAY more quiet. A few months later, a pin came loose, detaching the door from the opener. I called them. They showed up within an hour and had it fixed. No cost, of course.
- Susan M
Lakeville, MA
No comment provided
- Hank H
Middleborough, MA
We would like to do our other home's door with Precision & Ryan in the near future.
- Margaret R.
(617) 459-4147
(617) 459-4147(781) 304-4933
(781) 304-4933(508) 283-3973
(508) 283-3973(978) 631-0042
(978) 631-0042(781) 519-4491
(781) 519-4491(978) 357-8486
(978) 357-8486(508) 925-7701
(508) 925-7701(978) 631-0042
(978) 631-0042(978) 710-0370
(978) 710-0370(508) 283-3973
(508) 283-3973(603) 821-9737
(603) 821-9737License
MA License# 176747
Had a tech come out to my house and gave me an estimate. Was polite and on time. called with arrival time. Was professional about his work ethics. Good job Lou. Thanks... no options below in service performed column for written estimates. need to correct that...
- Barry Shorey