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about Precision Garage Door in:
Salem | Ipswich | Reading Area, MA
Precision Garage Door of New Englandhas received 164 reviews, averaging 4.82 Stars:
Wakefield, MA
Nahant, MA
Tech installed rebuild package as the lifting parts were worn. He was on time, professional and courteous. I would not hesitate to recommend your company.
- William Waters
Product:
Peabody, MA
Gary Richtmeyer was terrific. He fixed the door issue, temporarily, and we purchased new doors. He explained all the options and ideas and it was extremely easy to make the purchase decision.
- Douglas Garber
Product:
Wakefield, MA
Gary our sales rep. was very knowledgeable. Ray our installer, did a wonderful clean job, explained the products system. We had new doors installed and new opener and reprogramming of an existing opener, all done in a timely manner.
- Gerry Corrado
Product:
Peabody, MA
When looking for a garage door repair service I was drawn to the ad since it stated same day service and hours that would meet my work schedule and provided a Senior Citizen discount. The young man who arrived at my home was very polite, knowledgeable and professional. He certainly explained my options clearly. The work was done immediately. I would give them 5 stars
- Diane Paolucci
Product:
Winchester, MA
Fantastic service! Ron kept us apprised of arrival time...calling once to confirm the time...and then again when he was five minutes away. Ron reviewed the repair options with me, and then got to work.Excellent work, efficient and completed fairly quickly. Fixed the problems, door back to normall. Overall excellent experience and repair work. Perhaps the best srvice call we've had over the years. Kudos to Ron and Precision Door! J
- JLR
North Reading, MA
service technician was courteous and knew immediately what the problem was. It was corrected in a very short time. Now it works so quietly I can hardly hear it open.
- Richard Spindler
Product:
Salem, MA
Gary is very knowledgable and is a good representative for your business. Everything went well except I'm not sure we tested the middle door. It is still not going down and Gary had already left. I tried to call him back but had to setup another appointment. Hopefully I don't have to take anymore time off work. Would have been 5 stars for sure except for it not being fixed.
- John Rowley
Gary was very apologetic... for the life of him he doesn't know how that slipped through the cracks. All is set now and we hope you feel we lived up to your expectations.
Product:
Nahant, MA
Felipe came as advertised.he was very polite , patient and efficient . He did inspect the entirety of the garage and came up with great ideas.i purchased new doors and motors from the company on the same visit due to the way Felippe presented himself and represented the company.
- Farzad Hagayegi
Wakefield, MA
Was in a jam and couldn't reach my regular garage repair folks. I found Precision...started a chat and my door was fixed within a few hours. It was a pleasant surprise. Ron did a fantastic job.
- Carol Rubin
Product:
Wakefield, MA
Our serviceman could not have been better. He described the service that was needed and told us the cost right up front. The service was done promptly and well. We would recommend your company to anyone. Thank you, Claire Kelley
- Robert and claire Kelley
Product:
Winchester, MA
I am very pleased with the installation of my new garage doors. The technician was very professional and careful and thorough.
- Nassim Fotouhi
Product:
Wakefield, MA
Matt was the most professional technician I have ever had at my house... and I've had a lot. Thank you.
- Carol Rubin
Product:
Winchester, MA
The installation of the door lifter and the door were done in a professional manner. However, when I signed the initial contract the price included the installation of a lock with an emergency release and this was not done and now an additional charge will be added doesn't seem right.
- EDWARD CUSSON
Thank you or taking the time to provide us with a review. As I mentioned in my email, the door does not automatically come with an outside lock or an emergency key release. These are options and come with a modest additional fee. We would be happy to come out and install either or both items for you and would be willing to do so without a service fee or labor charges. If you want these items installed please give us a call.
Product:
Salem, MA
The Technician arrived as scheduled. Provided a quick and very accurate assessment (Drive gear problem), Had the part on his service vehicle readily available, and was most efficient on repairing my Door Opener. Awesome Service!! Great recommendations for future services available from Precision!!!! He is truly a subject matter expert!!!!! Thank you for having the best of the best available to support your customers!!!
- Kevin Griffin
Lynn, MA
The lift cable holding the extension spring on one side snapped and imprisoned my car inside the garage. Your technician, Ron Lecours, politely and explicitly explained to me that both cables should be replaced, gave me the cost of replacement. He also provided a cost with replacement extension springs, pulleys, and rollers (which was not much more than the lift cables alone). Ron explained how he would replace everything, gave me a discounted price on the labor, and sufficiently installed the all of the parts, per my agreement, in less than an hour. Ron Lecours was polite, thoughtful, professional, arrived before the scheduled time, and was very tidy with the work performed. I would HIGHLY recommend your company to anyone requiring your services. P.S. Ron was a little "under the weather" (as in, he had a cold) but still managed to provide excellent quality work. Thank you!
- Theresa Gray
Product:
Stoneham, MA
Very good service. A little expensive I thought.
- Frank Ciaburri
Peabody, MA
Service was excellent. Ron called before his scheduled arrival time to see if he could come earlier than planned and it worked out great. Ron fully explained why my garage door was not operating properly and gave me options on repair. The work was done neatly and in a timely manner. Door works like new now. Happy customer here! 5 Stars!
- Dan P.
Stoneham, MA
We were happy with the company. although your quote came in the highest.
- Jean Beltram
We only use the best parts and provide a lifetime warranty on our doors and a 5 year warranty on the doors parts and our labor. Our competitors offer 1 year on parts and labor. Typically we are $50 to $100 more than our competitors, but our workmanship and warranty give our customers peace of mind as well as the best parts on the market!
Beverly, MA
Had a great experience with Precision Door. The technician (Gary) was very informative and gave me all the available options with pricing on taking care of my problem. In no way did he try to sell me more then what I needed. The work was done in a timely manner and the space left clean after they left. The door works like it was brand new. Overall the experience was a great one.
- Steve Logsdon
Product:
Danvers, MA
Very professional and very knowlegeable. Might need a new door next year.......... you get our business !
- Paul Newman
North Reading, MA
Your web site contact portion did not work for me. I received a confirmation you received my request but never received anything further. I call and you technician came today and was extremely professional and very knowledgeable about you products and services.
- Jolly Hannon
Manchester, MA
These guys are efficient, polite, and offer a good service at a fair price
- Philip Bullen
Product:
Lynn, MA
The torsion spring on our garage door broke. We found Precision on the internet, were impressed with their website, with their reviews, and with their customer service when we called. We also got an immediate email confirmation. The service man, Mike LaPlace arrived 1 hour early. He was very personable, knows his work to excellence, and repaired the door in less than 45 minutes. He explained the springs, why they may have broke, and even taught us a couple things about using the garage door opener that we did not know. We will recommend Precision and Mike LaPlace to anyone. Our only recommendation is that we get called when they are coming 1 hour early. Fortunately we were home. Very satisfied
- Peter George
Rowley, MA
Highly recommend Percision. A real person answers the phone and gets you scheduled. The tech calls and shows up when they say they are coming. Also, kudos to Mike LaPlace. Quick, knowlegeable and great to deal with. You will not be dissapointed.
- John Manning
Rowley, MA
Mike was our tech. We had a spring break on our door....as I was going out at 7am on a Saturday morning. I called At 9am when I got back. A real person answered the phone listened to the problem Ns David they could have someone there between. 2 and 4. Great! But I admit I was a little skeptical. Well at 11 am the phone rang and the tech asked if he could come early ! Wow. Well he did come at noon. One of two springs bad broken. One broke a few years ago. The company I had do the work charged a fortune but only did one spring and really didnt fix the problem . Mike showed me the wheels that were failing and sticking. That was straining the motor and caused the spring to snap. He replaced both spring and the wheels in no time. He was great and explained everything and showed me the before and after. He did a great job. I would highly recommend the company and the instller Mike LaPlace. I have made sure I told my friends family and neighbors.
- John Manning
Product:
Rowley, MA
Mike was our tech. We had a spring break on our door....as I was going out at 7am on a Saturday morning. I called At 9am when I got back. A real person answered the phone listened to the problem Ns David they could have someone there between. 2 and 4. Great! But I admit I was a little skeptical. Well at 11 am the phone rang and the tech asked if he could come early ! Wow. Well he did come at noon. One of two springs bad broken. One broke a few years ago. The company I had do the work charged a fortune but only did one spring and really didnt fix the problem . Mike showed me the wheels that were failing and sticking. That was straining the motor and caused the spring to snap. He replaced both spring and the wheels in no time. He was great and explained everything and showed me the before and after. He did a great job. I would highly recommend the company and the instller mike laplace. I have made sure I told my friends family and neighbors.
- John Manning
Product:
Marblehead, MA
Online Google search. Your form doesn't seem to allow for mulitple choices such as technician and installer or multiple services. Very responsive and responsible with a coule of missteps initiallly.
- Don Kaplan
Product:
Beverly, MA
Great experience overall! I originally was going to just have the garage door system repaired but the tech that came out, Gary, said it was in need of so much repair that a new system was the better (and lower cost) way to go. The existing garage door system really was awful, rotting and rusting away, but I didn't realize just how dangerous it was until Gary talked to me about it. After I decided to go with the new door and hardware the process went very smoothly. Precision met the timelines and cost that I was quoted and kept me informed throughout the process. I would definitely recommend Precision!
- Jesse Gray
Product:
Beverly, MA
Excellent service.
- Stuart O
(617) 459-4147
(617) 459-4147(781) 304-4933
(781) 304-4933(508) 283-3973
(508) 283-3973(978) 631-0042
(978) 631-0042(781) 519-4491
(781) 519-4491(978) 357-8486
(978) 357-8486(508) 925-7701
(508) 925-7701(978) 631-0042
(978) 631-0042(978) 710-0370
(978) 710-0370(508) 283-3973
(508) 283-3973(603) 821-9737
(603) 821-9737License
MA License# 176747
Your advertising did give me confidence. Made me feel safe with having technician in my home. Lou was excellent. Here on time, and explained in detail what needed to be repaired. Thank you .
- Irene Palumbo