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about Precision Garage Door in:
Salem | Ipswich | Reading Area, MA
Precision Garage Door of New Englandhas received 163 reviews, averaging 4.83 Stars:
Reading, MA
Product:
Nahant, MA
Dealing with this company has been nothing but pleasure. The techs are knowledgeable, prompt and extremely polite. Precision garage has provided me with worry-free and real high quality products and I couldn't be more thankful.
- Farzad Hagayegi
Reading, MA
Excellent service by Barry on Dec 18, 2017. Barry was knowledgeable and professional. Thank you!
- Janice Denehy
Lynn, MA
Excellent service! Job was done quickly and efficiently. I’ll definitely use them again!
- Nancy Giardina
Product:
Ipswich, MA
Great service. Came the same day that I called and Barry had the door fixed in no time at all. He was courteous and professional. I was very pleased. He even arrived earlier, after calling, than the scheduled time. Even scheduling the appointment was a good experience. These folks know how to run a service business and it’s clear that they are committed to ensuring a good experience for their customers. I would not hesitate to call them again, when needed.
- Frederick Coleman
Peabody, MA
Service was great. Received and email confirming appointment. Service Rep called the day of the appointment saying he was going to be early. Quality job done.
- Thomas J
Wakefield, MA
Would definitely use Precision again. All of the staff was very polite. I had a 9-11 am time slot and they called me on their way with an estimated arrival time which was great. Barry was awesome! He was very professional and made sure I understood all that he was doing and showed me what had gone wrong. Great experience.
- Anonymous
Product:
Rockport, MA
Good service. Price is too high.
- Rick Eliot
Wakefield, MA
Quality work and am very satisfied with the doors. Only complaint was that the fitting for the doors was originally measured in correctly causing a delay in installation and required an adjustment of our schedule to accommodate the revisit.
- Charles Cook
Product:
Winchester, MA
My garage door opener (over 10 years old) failed over the holiday weekend, I searched for the manufacturer and found Precision's site and gave them a call. Alex came out and explained the problem and provided me with different options. We agreed to replace the opener with a new system as well as the rollers based on the Alex's recommendations. The new opener was installed very quickly and with the new rollers is so much quieter than what I had. At some point in the future I will need to replace the door and will be calling Precision for that.
- Sandeep Patel
Product:
Stoneham, MA
Good job,very polite and courteous Definitely recommend your service
- Richard Morrell
Wakefield, MA
Awesome service and really knowledgeable. Alex just corrected a few issues I've had with my garage door for the last 2 years. Others have looked at it and tried to fix it but not able to do it correctly. Alex stepped me through the process and corrected all of the issues with the door and it's parts. It now runs very smoothly and I would definitely recommend this company.
- Lou Raffael
Product:
Salem, MA
Alex Delgado showed up on time, explained options, and performed the work requested by me. He is a fine representative of your company, totally professional,efficient, and should be commended for the pride he has in your company and the work that he performs, as well as the manner in which he projects himself. Thank You.
- BOB
Product:
Swampscott, MA
My springs had their last spring at 11:30 am. I called Precision, had my new springs installed, door adjusted by 2:30 pm the SAME DAY. Alex Delgado is a real professional. I am recommending Precision for, and, I will use them for my new door.
- Howard Land
Product:
Salem, MA
Alex Delgado was wonderful; first he called to say he was running late but actually did arrive in the window of time predetermined. A spring/cable snapped as soon as I had driven into the garage and closed the door. It was around 8PM. It was a frightening experience, as I was standing right near the cable when it snapped. On top of that the car was trapped in the garage. ... and yes I needed to go to work the next day. I googled door repair and Precision came up. "Rebecca" took my call and put me at ease as she scheduled a tech for the next morning. Alex was professional, polite and took care of the job in no time. He explained my options beforehand and then reviewed them at the the end. I would highly recommend Alex and Precision CO. I do wish it was less money but I had no time to compare prices and was very grateful at the turn around time. I give 5 stars for the rating ; }
- Linda Auld
Product:
Wilmington, MA
Excellent work, prompt, efficient, clean and exactly what I wanted for a garage door..
- Deborah Dudley
Product:
Wilmington, MA
Service man,Chistopher, was right on time. Quickly diagnosed and explained my problem and my options. I choose a new LiftMaster door system which he installed expertly in a short time. He was extremely able and polite. Very nice job!
- Bob George
Product:
Stoneham, MA
One of the springs broke on my door and I found Precision on the internet. One call and I had a technician , Christopher, at my house by 1pm. He not only fixed the problem but also went the extra step to straighten the runner and tighten down the entire unit. The door is so quiet opening and closing now. Highly recommend Precision and Christopher. Thank you for the service !!!!
- Charlie Lynch
Product:
Wakefield, MA
Very impressed with Ron's knowledge,cheerful, informative. I wasn't expecting a great experience. Boy was I wrong. They made the appt. on Sunday! Showed up on time Monday. Did great reasonably priced work!
- Dahn Cohen
Danvers, MA
This is the third time I have called this organization for repair to my garage door. Each time from the initial call for service, scheduling, timely arrival of technician to the completion of the door issue has been an excellent commercial relationship.
- Joe Cannon
Salem, MA
Gary was very friendly and knowledgeable. He was able to fix my garage and recommend ways to maintain it. I would recommend Precision.
- George K
North Reading, MA
Gary was very polite and I was pleasingly surprised your company was able to fix the springs and cables that snapped the same day I called for aervice.
- Suzanne Danis
North Reading, MA
Tech arrived early in call window. Explained everything we should expect. Completed repair fast and efficiently. Door works like new. This is the second time we have used this company. I would definitely recommend them to family and friends, etc.
- Laurence Cusolito
Product:
Winchester, MA
Very happy with service.
- Larry Parks
Ipswich, MA
Had great service. Went above and beyond.
- Don Fleming
Stoneham, MA
The reviews were excellent and the prices were reasonable.
- Susan Mannett
Product:
Rowley, MA
Repaired Broken Garage Door Spring (Replaced) and also replaced cables and rollers. Was able to make appointment in just a couple of days. Technician actually arrived early, completed work very promptly and completely. Outstanding Service!!!
- Mark Ward
Product:
Reading, MA
Fantastic service! Fixed another repair mans mistakes. Highly recommend!
- Dan Gernert
Product:
Stoneham, MA
Service was quick and Lou, the repairman was very efficient and pleasant.
- Raymond Sorensen
Wakefield, MA
Your advertising did give me confidence. Made me feel safe with having technician in my home. Lou was excellent. Here on time, and explained in detail what needed to be repaired. Thank you .
- Irene Palumbo
(617) 459-4147
(617) 459-4147(781) 304-4933
(781) 304-4933(508) 283-3973
(508) 283-3973(978) 631-0042
(978) 631-0042(781) 519-4491
(781) 519-4491(978) 357-8486
(978) 357-8486(508) 925-7701
(508) 925-7701(978) 631-0042
(978) 631-0042(978) 710-0370
(978) 710-0370(508) 283-3973
(508) 283-3973(603) 821-9737
(603) 821-9737License
MA License# 176747
I am thrilled with the service I received from Precision Door. On November 22nd, our automatic garage door that was original with the condo (built in 1996) died. We called Precision (and a few other places) and they were the only ones who could come out the Tuesday after Thanksgiving. The door itself came in three weeks later, and installation was scheduled for January 4th. If you're from New England, you know that we just had a enormous nor'easter that was projected to drop 12"-16" on us starting the morning of January 4th. We were told it was up to our technician if he feels comfortable or not coming to install in the morning with bad weather. Our tech, Rob, showed up at 6:45am so he could have enough time to get the door installed before the storm intensified. He finished installation around 9:00am when we already had a few inches on the ground. I am so very thankful to Rob for doing this and truly going above and beyond. If he couldn't, Precision was going to push installation out another week, but we were lucky enough to have a phenomenal technician assigned to our case. Thank you Rob!!! Gave 4 starts instead of 5 because it did take a month and a half to get the new door which seemed like a long time. There were certainly ways they could've expedited, but chose not too. (for example, they wait 2ish weeks for the door to come in, THEN they schedule the installation. They should schedule installation when they order the door, in my opinion).
- Christine Tardif