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about Precision Garage Door in:
South Shore & Cape Cod Area, MA
Precision Garage Door of New Englandhas received 363 reviews, averaging 4.91 Stars:
Weymouth, MA
Product:
Lakeville, MA
Precision set up an appointment which met my schedule, the technician was on time, and explained what the problem might be and what my options were. He completed the job quickly and the door is working perfectly. Great to work with such a professional company.
- Raymond Medeiros
Stoughton, MA
Lou was great! Called and arrived exactly when he said he would. He was very knowledgeable and explained the what was broken and got right to work to fix it. I would definitely recommend your company and service technicians to others. Thank you.
- Kim Mann
Product:
Whitman, MA
Ron Lecours was our technician and he was awesome! He was on time, courteous, professional, respectful, and highly knowledgeable. He was very efficient and explained everything in detail and answered all my questions. I never felt pressured to buy anything or any service. He is a great asset to Precision Door. If I have any questions or problems, I will not hesitate to call and ask Ron. I would and will highly recommend Precision Door to my friends and neighbors.
- Steve Bono
Plymouth, MA
Showed up within time frame. Installed replacement GD opener efficiently. Great price! All around a great outfit as far as I'm concerned. Will definitely do business again if need be.
- Ed T
Product:
Plymouth, MA
Had a tech come out to my house and gave me an estimate. Was polite and on time. called with arrival time. Was professional about his work ethics. Good job Lou. Thanks... no options below in service performed column for written estimates. need to correct that...
- Barry Shorey
Thanks for the suggestion regarding the estimate option. Glad to hear that you had a good experience with our technician.
Rockland, MA
Thank You , I was very pleased with the service, my service tech was Ron and he was extremely pleasant and incredibly knowledgeable of what needed to be done. Once more Thank You for repairing my garage door. I will recommend your company to any one I know that may need your service.
- Frederick Pollini
Plymouth, MA
Recently scheduled an appointment on line to have a section of garage door replaced. Tom Rinaldi was our service technician and was on time for the initial appointment, walked me through some options, didn't try to sell me something I did not need, and gave me some basic GD maintenance tips. I had a reasonable quote within a couple days of the initial visit and the job was completed within the next week. Excellent experience from starting the quote process on line to finishing the job. Tom was a true professional. I would recommend Tom and Precision Door to anyone of my family or friends. Excellent company to do business with!
- Fred Allen
Quincy, MA
Lou was great and very professional I will be booking service once I have electrical outlet placed I need to have my door worked on and a door opener installed
- Ginny Craig
Hingham, MA
My garage door's spring and pulley broke on Labor Day. I called the telephone number and got a knowledgeable person.(Most places would have just had a recording saying they were closed) I made an appointment for the next day and the service technician came down on time and repaired it. He explained everything to me. Very satisfied. Please continue to offer same day service it is what stands out along with good repair work. Rating 5
- Steven Monticone
Duxbury, MA
Five stars. The service and very efficient. I chose your company from the Internet and called and indicated opportunity with new remotes with the programming. All work was Performed at our daughter's home in Duxbury.
- James Campbell
Quincy, MA
Quick response and good service.
- Kevin Dao
Stoughton, MA
Service by Ron was excellent. Quick, thorough with good attitude. Quickly identified the probelm, offered options. I selected the repair package and work was done quickly and well. Very satisfied. Paul
- Paul Auxila
Quincy, MA
Very happy with being able to get an appointment so fast, had product available immediately, and installation was done in a short amount of time.
- Andrew Beuttler
Product:
Braintree, MA
Chose Precision because I had an urgent problem and liked your website with the instant live chat and because you responded so quickly. I accidentally lowered the garage door with the remote while the trunk door was open and the trunk door got stuck and garage door wouldn't open again so couldn't get to my car. This was late Friday afternoon and a technician (Ron) was scheduled for the next day--a Saturday! He was prompt (half an hour early), friendly, courteous, and obviously knew what he was doing. He resolved the problem in no time. Will call you in a heartbeat for any future problems.
- Agnes Matenos
Brockton, MA
5 stars, have been very happy with the service provided by Precision Door!
- Pat Cestone
Duxbury, MA
Terrific. Ron showed me exactly what he was doing and reprogrammed my opener. He was here exactly when he said he would be. All in all a terrific experience. I had been dreading it.
- Marjorie Hanlon
Lakeville, MA
The estimator provided an intelligent and thorough explanation of the special considerations involving my appliction.
- Michael Rosa
Plymouth, MA
Service was great. No hard sell just very informative information. Very professional. Service was completed in a very timely manner. Would recommend this company to anyone who has a garage door issue.
- John Keenan
Plymouth, MA
In order to be fair I will score based on each aspect of my experience. I called precision because my web search found them first with advertised same day service. Prompt service grade 1.. I was told two day wait. Actual service performed by the technician was pleasant and efficient. Grade 5. Cost was very high.the repair was simple, replace cables $198.. Grade 1
- Peter Reiser
We are sorry that we didn't live up to your expectations. We did listen to the phone call... we offered you earlier appointments they simply didn't fit with your schedule. As a result I'm not sure its fair to grade us on a two day wait! As indicated by your safety survey report indicates, there was a lot of issues with your door. The cables were broken (which we replaced), but we did have to spend time adjusting other parts to make sure the door would work properly. We still recommend you address the issues we suggested -- even if you go to another garage door company. If not you are going to have serious issues with your door in a couple years. Again we apologize that we were unable to provide you the level of service you expected.
Hingham, MA
We had a garage door that was out of alignment. The service technician arrived early in the 2 hour commitment window, and identified the problem almost immediately. Before he left, the parts were already on order, with a promise they'd be ready to install 'early next week'. Not 3 hours later I got a call to schedule the parts replacement the following Monday. Terrific service, and fair prices - what more could you ask for!
- Mathew Dattilo
Product:
Randolph, MA
The serviceman was kind a courteous. He fixed my existing motor and then quickly showed me a selection of products. No fuss or confusion, quick and simple!
- Tatiana Torres
Milton, MA
I am very pleased with my two new garage doors. The installer, Derek Desjardins, did a wonderful job. This was not an easy install because he had to contend with snow, ice and bitter cold. He was very personable. My only slight complaint would be that it did take a long time from the date of ordering the doors to the date of installation. It would be a good idea to give the customer occasional updates on the time schedule.
- Rosemary Hamilton
Product:
Scituate, MA
Called to let us know that Alex was greatand how much they appreciate the repair. He was helpful/professional and fixed everything!
- P Taylor
Product:
Cohasset, MA
5 stars - very good job!
- Alan Gruber
Product:
Holbrook, MA
The technician was prompt and efficient. Work was completed in a very timely manner. Thank you Precision.
- Claire Kotas
Product:
Marshfield Hills, MA
I was pleasantly surprised by the superior service, fair price and attention to detail.
- Carlos Pena
Quincy, MA
I was pleased with the service Matt provided today. He was on time, courteous and went out of his was to be sure everything was working properly before he left. The only negative was that I originally had an appointment two days ago. Apparently the technician who was scheduled was running late but no one called me until after my two-hour window had expired. However, I won't hesitate to call again because in the end I am very satisfied.
- Jane Calley
I sincerely apologize that we didn't call you earlier in the day. We typically call as soon as we know that the technician will be late. Not sure what happened! I am glad, however that you are satisfied and that you feel we did a good job.
Quincy, MA
Ron Lecours did an outstanding job. He explained the issues and made several recommendations on what needed to be done. We replaced springs, rollers and cables and he made all the necessary adjustments. He was very professional and knowledgeable, came even earlier based on a confirmed phone conversation. He was in and out in about 1 hr and the garage door is now functioning even better.
- Kevin Muti
Milton, MA
Very helpful. Solved our problem immediately and was early!
- BARBARA VONNEGUT
(617) 459-4147
(617) 459-4147(508) 925-7701
(508) 925-7701(978) 631-0042
(978) 631-0042(781) 304-4933
(781) 304-4933(978) 357-8486
(978) 357-8486(781) 519-4491
(781) 519-4491License
MA License# 176747
Impressed by same day service and professionalism. Chris fixed my broken garage door, replaced the springs, cables and rebalanced the door all within an hour. I would recommend these guys to friends & family.
- Jay Mac