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Garage Door Repair Reviews in South Shore & Cape Cod Area, MA (Page 10)
Precision Garage Door of New Englandhas received 402 reviews, averaging 4.92 Stars:
Randolph, MA
Braintree, MA
Paul arrived at my Braintree location and assessed the state of my heavy, old wooden door and its broken spring. The panels were rotting out and I knew it was time to bite the bullet and replace the door. Paul was personable, efficient, and thorough as he measured the door and showed me the style options. He didn't try to upsell me on something I did not need such as a higher insulated door value (for a freestanding garage). We figured out the best system for me to get so there would never be a situation of me being locked out of the garage. He gave me an accurate estimate as to when I could expect delivery of the door and installation. Robin from the office called me and booked my installation time. The day of the installation, Rob Augusta came and took away the dead door after he had installed the new one and its mechanisms. Rob was cordial and worked carefully and efficiently. My only complaint is that he did not copy down my serial number information for my warranty registration. I need to get up on a ladder inside the garage and get that information myself before I can register my purchase for warranty. That is a very small hiccup in what was a very highly satisfying experience with Precision Door. Sharon in billing was also easy to deal with. My installation was a month ago and I just passed on Rob Augusta's business card to a former neighbor. I only hope the product is as good as the customer service.
- J.M.
South Weymouth, MA
My husband Kevin and I were very pleased with your service, it was exceptional in the sense of the initial phone call, how fast were were able to get a technician here to do the work, and the manner in which the work was done.Our technician was Paul Osbourne, he was knowledgeable explained everything to us. Would recommend your company.
- Kevin Masterson
Product:
Milton, MA
Precision Door Service installed two new garage doors and motors about 6 years ago. We needed a tune-up and another door remote control. Staff in the office was professional when I called to make the appointment. Chris, the technician, called ahead to let me know he'd arrive in 30 minutes. He was prepared, professional and efficient. I would not hesitate to refer Precision Door Service to a friend.
- Jack Evans
Lakeville, MA
Very satisfied with work done very courteous could do the work when it was convenient for me thank you
- David Campbell
Stoughton, MA
I had a garage door rebuild and a new garage door opener installed. Paul Osborne was my technician and he was wonderful. He was on time and professional. He explained my options and outlined all pricing. I'm extremely happy with his work. I will definitely recommend your company to friends/family and I plan on using your services again the near future.
- K. Latson
Product:
Plymouth, MA
From first contact to work completion my experience suggests a courteous, timely and efficient operation. Our service tech, Paul, called before arriving, arrived at stated time, went right to work evaluating our doors and explained all suggested service. I have no complaints and would recommend Precision without hesitation
- Frank Russo
Product:
Bridgewater, MA
The service I received from Paul was exceptional. He called to give me an arrival time and arrived when stated. He throughly assessed the situation and clearly explained what needed to do. Paul worked efficiently . He was pleasant and professional. I would definitely recommend Precision door to anyone he needs garage door repairs
- Leslie Reed
Brockton, MA
We have used Precision for several years and they have always been on time and there technicians are wonderful. I would recommend them to anyone.
- Debby & ed Dahlquist
Brockton, MA
Technician was very cordial and helpful. Arrived to my house on time. Pricing seems reasonable. Thanks
- Joseph Teixiera
Brockton, MA
Very pleased with the service, as always!
- Pat Cestone
Rockland, MA
Paul Osborne was a true professional. He was extremely helpful and took the time to explain the problem which greatly impressed my wife and me. He is a true asset to your company. Consequently, we are interested in maintenance program with your company and an eventual new garage door purchase. Please have someone give us a call to make the above-mentioned arrangements. Regards, Patrick J. Ronan
- Patrick Ronan
Milton, MA
I originally called to have a garage door fixed...that turned out to be impossible because the door was over thirty years old, wooden and heavy. One of the springs snapped and it was obvious we needed a new door. Rolando came today by himself and removed the old door and replaced it (a double door) by himself. It took him approximately three hours. It is great and we are well satisfied. Thank you.
- Anne Mulligan
Product:
Plymouth, MA
Excellent service from Paul. He explained all options regarding repair of garage door springs, cables and guide wheels. Work was neat and broken components removed from garage. I would recommend precision as I would certainly contact them if needed in the future.
- Peter Heffernan
Product:
Stoughton, MA
Hi, I'm am very pleased w all aspects of the application of my 2 garage doors.The color Ron picked ,as opposed to my pick, was ideal.Paul came in to fine tune the gaps and apply the trim,he did a very professional job and I would recommend him to any of my friends or you.Thanks you guys, I'm Lance Petti,a satisfied customer!!
- Lance Petti
Product:
Pembroke, MA
Great job, thanks
- Peter Holmes
Canton, MA
I needed two garage door openers. The Service man, Ron Lecours was professional, knowledgeable, and courteous. I would recommend Precision to anyone.
- Larry Gabel
Plymouth, MA
From our first contact to Precision with the customer representative to the installation of the keyless garage door opener by Ron Lecours, was First Class! Everything was handled just as the customer Representative said it would. Ron Lectures arrived on time. He and my husband spoke about the inside door opener. He showed the keyless entry pad to us and demonstrated how it would work. He took out the old buttons and wiring and made sure that everything was safe and installed the opener, taking the time to make sure the old holes were covered. No high pressure, the opener sold itself, that's how great it is. He also added that where it is installed out of the weather it should be good for years. He was knowledgeable, friendly and efficient. He's definitely an asset to your organization. We will recommend your company without hesitation! Thank you!
- Louis Almeida
Canton, MA
Ron (and trainee David) were terrific. Came right on time, telephoned beforehand, explained all of my options and did a great job.
- Marc Kantrowitz
Marshfield Hills, MA
Came when expected...courteous and fixed the problem quickly...explained how it all works and gave me some tips for future assessment of what is wrong...100% satisfied
- Diane Scott
Marshfield, MA
To their credit, the company has been quick to respond to warranty issues, many months after original installation.
- Michael Agri
Randolph, MA
My garage door sensors were not operating properly. Therefore, the wall button had to be held down to close the door. Chris Young arrived right on schedule and performed a quick, efficient and high quality repair with a new safety cable for the springs, lubrication and a new set of sensor eyes for a fair price.
- Terry Langton
Product:
Stoughton, MA
Outstanding service! Chris arrived exactly on time (although he was coming from the other end of the state), on a weekend, 24 hours after my call. He neatly repaired my garage door with an inconspicuous brace; I had expected to need a complete new door. While he was here he fixed a malfunctioning door opener on my other garage door. I'm your customer for life.
- Warren Pinches
Hingham, MA
Quick response and quick service. We are very satisfied a year ago, they replaced a door opener. I have a heavy wood door and they did an excellent job.
- Patricia O'Connor
Quincy, MA
I needed an adjustment and this was carried out
- Mary Moar
Plymouth, MA
This is the second time I have had precession door repair my garage door and both times I had excellent service. Always perfessional.
- John Keenan
Weymouth, MA
The installer was courteous and efficient. He explained the problem and the solution he felt was needed so it was easily understood. He completed the installation in a minimal amount of time. We are very satisfied with his work... He is a good representative for your company. Our new garage door opener works great.. A five star job!!!
- William Kelley
Abington, MA
I was very pleased with the service and professionalism and punctuality of the Precision technician Alex Delgado. He was thorough in his explanation of what was causing my garage door opener issues and provided the best solution to remedy the problem long term. I would highly recommend Precision to anyone in need of garage door service. I am an extremely satisfied customer.
- Michael Virgil
Product:
South Weymouth, MA
Chris was very professional. He was patient in explaining everything, and was courteous enough to call me and ask if he could come earlier than our scheduled appointment. I will definitely consider using your company.
- Sue Pope
Braintree, MA
I WOULD GIVE YOU A 5 STAR RATING. YOU CAME TO MY HOUSE THE NEXT DAY AFTER I CALLED. YOUR SERVICE MAN WAS VERY GOOD. HE KNEW EXACTLY WHAT THE PROBLEM WAS & FIXED IT IN A VERY SHORT TIME. I THINK HIS NAME WAS RON.
- John Burke
License
MA License# 176747
Paul was knowledgable, polite , and punctual.
- Kay Stein