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about Precision Garage Door
Precision Garage Door of New Englandhas received 2065 reviews, averaging 4.90 Stars:
Hudson, MA
Hudson, MA
Paul and Rainer did a great job installing a replacement for our garage door opener. Paul did a great job explaining issues and did a professional and efficient installation. Also our call to schedule the installation was handled professionally with upfront information on costs. Paul called with a notification of the time for his arrival.
- Robert Carraher
Product:
Newburyport, MA
Great experience
- Adam Robitaille
Product:
Plaistow, NH
Mike arrived on time, clearly communicated the problem and fixed the gear. He was professional, friendly, efficient and overall a technician I would call and have in my home again.
- Mark Lukas
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Bedford, MA
Outstanding service! Very impressed with the on-time service call, expertise, and most of all tremendous attitude. I can't be more pleased with the service.
- Allan Coady
Reading, MA
Precision's employees are helpful, courteous, kind: wait, that's the Boy Scouts. But in fact they are, as well as capable and friendly. Highest rating!
- Kieran Meagher
Saugus, MA
Fast service. Called at 9:00 AM and door was repaired by 1:30 PM. If you are looking for cheap price do not call precision, they are on the expensive side. If you are looking for fast quality service this is the company to call. Repair person was friendly and attentive. Will use their services in the future.
- Marcos Rivera
Product:
Marlborough, MA
Saw they did a nice job at a neighbors of mine and then liked what they did at my house.
- Ruth Weinz
,
The technician, Mike, arrived on schedule, inspected my door and explained to me what was required including the cost. I approved the job, and Mike went right to work and completed the job in a professional and efficient manner. We tested the door together and I couldn't be more pleased with the results.
- Maxwell Lawrence
Windham, NH
Five Stars! Mike Maghakian was on time and very helpful. Our garage door broke. We were hoping it could be repaired. Unfortunately they don’t make the panels we have any more (19 years old) Mike showed us options to make the right decision on purchasing our garage door replacements He was very personable, professional, and knowledgeable. It was a pleasure meeting him Looking forward to our new doors Your website showing the faces of the people brings it to a more personable level Great job
- Joanne Kelly
Product:
Acton, MA
Serviceman, Paul, very courtesly described the problems, gave a comprehensive estimate and promptly went to work to correct all the problems. I cannot believe how quietly all parts are working together. Very sorry that I missed calls on Friday.
- Suzanne Sexton
Oxford, MA
I just paid $105 for nothing. I had called earlier in the week to request repair for a garage door lock, and was quoted a price over the phone of $125, including the $105 service fee for the visit, and the parts. When the tech arrived (promptly, and he was very pleasant), he told me he didn’t have the parts he needed, and the quote HE gave me was for over $350! With such a discrepancy, and the fact that I’d have to wait for another appointment to get the work done, I declined the service, but had to pay the fee anyway. Very poor way to do business, and I’ve requested a refund, but don’t think I’ll ever see that money again. Thanks for nothing.
- Brian Bercier
Wrentham, MA
Very professional service and high quality. Was very prompt and courteous. Highly recommend for garage door rebuilds.
- Earl T
Needham Heights, MA
Mika was great! Our door runs so smoothly and quietly now!
- Todd Rio
Reading, MA
Barry was on time...knowledgeable...and very courteous. I am going to get at least one or two other quotes (just to keep you honest), but if it's close, I'll choose your company.
- Mark Taitz
,
Second service with Precision Overhead Garage Door and they were able to come out the next day and completely fix the door. Great service!
- Robert Ludwick
Product:
Needham, MA
I am extremely pleased with the prompt and reliable service I received from Precision in fixing my garage door. I would rate their service a 5 star performance. And I was extremely pleased and surprised at how quickly they were able to respond to my problem. I will definitely use them again and recommend them highly.
- Michele Kearney
Belmont, MA
Proffessional,quick and efficient!
- Leon Bastajian
Amesbury, MA
Excellent service. Always on time, doing great job
- Vladimir Eisenberg
Duxbury, MA
Highly recommend them. The technician called saying he’d be there a little early and I said that’s fine. He was professional & explained the problem we had with our garage door opener and offered suggestions & answered my questions. I would highly recommend this company to my friends & family.
- Beth Hussey
Product:
Medford, MA
Michael was just fabulous. Thank you !
- Bryan Hamlin
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Jamaica Plain, MA
Excellent service, knowledgeable and able repair job. Thank you, Mike Thurber! Replaced missing safety features, which is very much appreciated.
- Margaret Link
Marlborough, MA
Very pleased with my new door and opener. The installer did a wonderful job and the salesman were great. Thanks for the great service.
- Janine Jewell
Nashua, NH
Unlike my experience in 2013, I was quite disappointed with Precision the second time around. Will never contact them again. Had a simple problem with a broken spring. The serviceman quoted $700 to do that and a bunch of other unnecessary things. After saying no, he said he'll do the necessary for $400. Thought that was still very high to replace a spring so declined. BEWARE: there's a $135 charge for the service call. This is mentioned on the phone but nowhere in the confirmation letter for the appointment. I declined anyway and got the job done within 15 minutes as expected by a reputable garage door repair company in Nashua. And it cost just $225.
- Rajul Shah
We are very sorry you didn’t have the experience you were expecting from us. We sincerely believe that our customers deserve to understand the condition of their door(s) and to have us make recommendations on what work is required to solve the immediate problem, as well as, what other things they should consider having done to their door (things that if left unattended will create future problems). Those other recommendations are the options that the customer implied we were chasing him with. In reviewing our safety inspection from the 2013 service call, we can see that we made several of the same recommendations (replacing worn or fatiguing parts that will cause future problems). Again, we feel it’s our job to make suggestions and to then perform the work that the customer wants. Honestly, it’s kinda unfair to position our options in any other way; specifically, to imply that we are suggesting unnecessary work is to simply not understand what a service company is there to do. Stated simply we provide up to three options and walk the customer through them (explaining why) and then perform the services that the customer feels is right for them. Despite serious cost pressures, the prices for the options provided in 2013 were the same as they were in May of 2018. We are totally upfront with our pricing – we do not do any work without receiving authorization. I’m not sure why the customer feels that we should mention our fees multiple times – once we get acknowledgement from the customer we assume they get it.
Foxborough, MA
Fast, quick service. Professional technician. Very kind. Wish pricing could’ve been better :)
- Sri
Stoughton, MA
Repair man was very noligable and a perfect gentleman work was done very efficiently
- Michael Molinari
Topsfield, MA
Service was prompt and on time. Barry was courteous and made several recommendations.
- Gerald Guilfoy
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Was nervous about using Percision due to some negative reviews. However Paul the technician could not have done a better job in the repair and giving me options as far as the work Did a great job and I will be sure to recommend Precision to others
- John Cruse
Product:
Ashland, MA
The service technician was early for his appointment and professional, efficient and informative during the appointment. I will definitely continue to use this service when necessary.
- Alexis Christopher
Ashland, MA
Paul is excellent. Right on time. Professional judgment and skills. Thorough. Answered all my questions right away. Friendly. He enjoyed his work and is very nice to work with. All except the door itself and the opener are replaced. My garage door is working very well now! Thank you.
- Gwen Siu
Product:
(617) 459-4147
(617) 459-4147(508) 925-7701
(508) 925-7701(978) 631-0042
(978) 631-0042(781) 304-4933
(781) 304-4933(978) 357-8486
(978) 357-8486(781) 519-4491
(781) 519-4491License
MA License# 176747
We were very pleased with Paul. He gave us options to consider, and he knew what he was doing and worked efficiently. We will call your company again, and one of our neighbors will be having work done by you - his name is Al Tashian.
- Ken Martin