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about Precision Garage Door
Precision Garage Door of New Englandhas received 2078 reviews, averaging 4.90 Stars:
West Roxbury, MA
Acton, MA
I was lucky enough to have Felipe Goncalves come to our house to fix a broken spring. Felipe came in and inspected the damage and gave me a few options. I choose to have new springs, cables, and rollers installed for a special that was available. Felipe was very good as he took the time to make sure the job was done right and to my satisfaction. Not only was it done right but Felipe was one of the nicest people i have had the pleasure to meet. I can't say enough good things about Precision and their employees and the excellent work they do. I would highly recommend anyone that has any issues with their garage doors to call Precision ASAP. Certainly was the right decision for me. If I ever have any other issues I'm going straight back to precision as I know the job will be do right.
- James Larratt
Product:
Lakeville, MA
The estimator provided an intelligent and thorough explanation of the special considerations involving my appliction.
- Michael Rosa
Boston, MA
I had a great experience with Precision. Gary, the technician, was really helpful and knowledgeable. He called when he had a cancellation and was really flexible in working out a time that was better for my schedule. The problem was easy to fix but he lubricated the hinges so the door is so much quieter and explained all about future maintenance. I would definitely use Precision again.
- David Galante
Excellent service from Ron and Lew. Fast and efficient, very friendly and personable. Thank you for seeing me so quickly and fixing my problem on the spot.
- Patricia Stevens
I had a double wide old wooden door with a broken spring. They patched it together while my new equipment was ordered. Had an issue with tracking of the door, they came within two days fixed for free
- Wayne Parks
Watertown, MA
this was the best and quickest repair I've ever seen. the tech. came in at the right time assessed the problem and gave me a ball park figure of the cost of the repair. I said o.k. and in about 45min. it was done. the tech exsplained to me about the repair and it was complete. I am thrilled with the quickness and professionalism of the tech. keep up the good work.
- Al Fanara
Merrimac, MA
Professional service from the intake call through installation. They responded very quickly to my call, the technician communicated the problem/fix articulately and implemented the resolution immediately. I would not hesitate to recommend these folks.
- Greg Rahe
Plymouth, MA
Service was great. No hard sell just very informative information. Very professional. Service was completed in a very timely manner. Would recommend this company to anyone who has a garage door issue.
- John Keenan
Millis, MA
Truthfully, I was very impressed by your service... the technician was prompt, and finished the work with professionalism. He installed new sensors for me... great job!
- Catherine Dugan
Foxborough, MA
Five, count 'em, Five Stars. Ron was personable and more importantly very skilled in his craft. He immediately identified the problem with my somewhat dated double door opener, addressed it and offered great advice as to maintaining it in top working order. A professional and great representative of PDS. Mike Suddes, Plainville, MA
- Mike Suddes
Andover, MA
You are as good,.. no better!!! than advertised. Thank You for a job well done !!
- Peter Prudden
Product:
North Reading, MA
service technician was courteous and knew immediately what the problem was. It was corrected in a very short time. Now it works so quietly I can hardly hear it open.
- Richard Spindler
Product:
Plymouth, MA
In order to be fair I will score based on each aspect of my experience. I called precision because my web search found them first with advertised same day service. Prompt service grade 1.. I was told two day wait. Actual service performed by the technician was pleasant and efficient. Grade 5. Cost was very high.the repair was simple, replace cables $198.. Grade 1
- Peter Reiser
We are sorry that we didn't live up to your expectations. We did listen to the phone call... we offered you earlier appointments they simply didn't fit with your schedule. As a result I'm not sure its fair to grade us on a two day wait! As indicated by your safety survey report indicates, there was a lot of issues with your door. The cables were broken (which we replaced), but we did have to spend time adjusting other parts to make sure the door would work properly. We still recommend you address the issues we suggested -- even if you go to another garage door company. If not you are going to have serious issues with your door in a couple years. Again we apologize that we were unable to provide you the level of service you expected.
Georgetown, MA
I chose Precision based on the customer reviews and information available on the website. The technician that came out was on the early side of the time window, he was friendly, to the point, clear and concise with the information that he provided. My husband and I came away with an education on garage doors! He was in and out in under an hour and our doors are quieter than they have been in years. Thank you.
- Tamara Schofield
Product:
Hingham, MA
We had a garage door that was out of alignment. The service technician arrived early in the 2 hour commitment window, and identified the problem almost immediately. Before he left, the parts were already on order, with a promise they'd be ready to install 'early next week'. Not 3 hours later I got a call to schedule the parts replacement the following Monday. Terrific service, and fair prices - what more could you ask for!
- Mathew Dattilo
Product:
Framingham, MA
Perfect
- Romen Rodberg
Prompt and efficient service. Very nice technician Ron explained the workings so I should never have the same problem again. 5 Stars!
- E. Rogal
Acton, MA
The technician was very knowledgeable and friendly. He go the job done and gave good feedback about the condition of the garage doors.
- Veda Ganesan
Boston, MA
I had a very prompt , knowledgeable employee from Precision Door service show up at my home when I needed him the most. His name was Felipe, and he got right to it, showed me what went wrong with my cables, and explained my bill to me. I was more than pleased with how my entire transaction occurred from start to finish. The young lady that took my call was very pleasant and quick, I loved how the email confirmation showed me exactly who would show up to my home. Thank you Precision I will use you every time from now on!
- Laverne Coney
Product:
Warren, MA
After reading the customer reviews, I decided to go with Precision for the repairs on my garage door. I made the right decision. From start to finish, you couldn't have asked for a better experience. When I called, the person that I spoke to was friendly and pleasant. Service was provided quickly.....a technician was at my house in less than 24 hours to make the repairs to the garage door. The technician, Brian, was professional, polite, and even arrived a little earlier than the scheduled appointment time. He did an appraisal and told me what needed to be done and what the cost would be for the repairs. Brian was efficient and the repairs took less than 45 minutes to perform. I liked it that there was no "hard sell" to purchase something that I did not need or want and that the company gives a 10% Senior Discount. I will not hesitate to recommend Precision Door Service.
- S. A. Mularz
Product:
Felipe did a great job! He tuned up my door and gave me some great advice. My door opens and closes like new now!
- Mike Lee
Acton, MA
A 5 star rating for Ron Lecous for his exceptional trouble shooting work to get one of our doors to close quietly. He wanted to get the door to operate as close as he could to perfection and made a second trip to bring a new circuit board. After a couple of adjustments he got just the right setting. Ron impressed me with his knowledge, persistence and courtesy. He is an outstanding professional and a credit to your organization.
- Earl Pontius
Framingham, MA
Excellent service. Technician explained the problem with us and repaired in a matter of minutes. Will definitely call again if we have any others problems.
- George Sterling
Plaistow, NH
5 Stars for you. Your tech. was great he knows his stuff No BS Very Helpful.
- James Cravino
Westford, MA
Five Stars
- Tom Proudman
Product:
Methuen, MA
Outstanding service, very professional and courteous. Would recommend to anyone.
- Thomas Carroll
Product:
Brookline, MA
Great Job.
- Manijeh Ahari
Needham, MA
Felipe came to my mom's house and did a superb job!
- Jean Cleary
Product:
Westford, MA
Technician Gary arrived right on time, saw immediately what the problem was, and began fixing it. He explained why the failure had occurred and gave me several tips about maintaining the door. I was impressed at how efficiently he worked...and still had time to answer my questions. There's no question about where I will go with my next garage door problem!
- Paul Lilienkamp
Product:
(617) 459-4147
(617) 459-4147(508) 925-7701
(508) 925-7701(978) 631-0042
(978) 631-0042(781) 304-4933
(781) 304-4933(978) 357-8486
(978) 357-8486(781) 519-4491
(781) 519-4491License
MA License# 176747
Just had my new garage door installed. The workmanship was professional, friendly and courteous. Cleaned up nicely and explained everything. Thanks for a nice job.
- Kathy Grundstrom