Read what people are saying
about Precision Garage Door

You gave us an estimate of over $2000. Another company did it for $500. Enough said.

- Roger Beatty

Thank you for you comments. Our quote included new openers and the parts that would make your two garage door's counter balance system work properly. We do not like to install new openers on doors with counter balance systems that would void the warranty and prematurely damage the opener. Ultimately the customer makes the choice that is right for them.

Need to separate out the services performed and the cost. Five Stars: Thought Jason Padrick was great, thought the sevices performed were great, and the garage door is running smooth again. Two star: I thought $599 PLUS THE $79 service fee was WAY too much for the services performed plus the new hardware. I have the springs, cables, and pulleys replaced. That's it. Bottom line: I thought Jason did a great job. I think the services are WAY overpriced.

- Phillip Carter

Thank you for your comments. Our prices reflect the quality of our parts. Your repair did include replacement of all the parts of your counter balance system and came with a 7 year warranty. Our competitors typically only give a 1 year warranty with the purchase of a new door and a 90-day warranty with repairs. Also, we did give you an option for fewer parts at a substantially reduced cost and a more limited warranty.

Installation Ray was professional and clean. Installer was we excellent!

- Steve Rosemary

Service was efficient, technician polite and pleasant. Excellent experience in all ways.

- Carol Garner

This was advertized as a tuneup with nylon rollers installed. I was hoping to make them open and close a little quieter. One did work better, the second door is still very noisy. The technician explained to my wife that this was because the door had been backed into. Live and learn. the service performed category below did not list tuneup.

- Lawrence Griffin

Thank you very much for your comments. Although we try to make existing doors as quiet as possible. Sometimes, however, the doors need more than a new set of rollers... sometimes they need to be replaced. It appears that your doors needed additional work, which we did recommend. Please call us and we would be happy to perform the work we recommended and help you eliminate the noise!

Service Technician was very knowledgeable and pleasant to work with. The estimates was very clear and he made a great presentation. Only complaint was he didn't offer the senior discount. After reviewing your website I called the office and asked for it, which you gave me (thank you).

- Mark F

Thank you for your business and the time you write your comments. I would like to point out that it isn't very polite for somebody to ask you if your a senior (Ron told us you didn't look like a senior).

Quick response with replacement materials on the truck. Your technician was knowledgeable, informative and efficient. The repair was completed in 35minutes. Made recommendation on continued owner maintenance which was never done by others. Great job!

- Bruce Beans

Jason was great! Came on time, completed the work quickly and efficently. Will use Precision in the future for any work needed

- Steve Pereira

Showed up within the stated time. Made suggestions about additional service without being too pushy. Honored warranty on required work. VERY professional.

- Brenda Morris

We were happy with the company. although your quote came in the highest.

- Jean Beltram

We only use the best parts and provide a lifetime warranty on our doors and a 5 year warranty on the doors parts and our labor. Our competitors offer 1 year on parts and labor. Typically we are $50 to $100 more than our competitors, but our workmanship and warranty give our customers peace of mind as well as the best parts on the market!

I called on a Friday evening after the chain on my Liftmaster came off the cam, which had snapped. I was told that a tech would be here between 4-6 on Saturday, I received a call in the morning re-scheduling to between 10-12, even better. Jason showed up and explained the entire job to me and said it would take about 30-45 minutes. He replaced the cam and all my rollers and re-balanced the door and set the tension. It was a perfect door and I would not hesitate to recommend Precision to anyone in the future.

- Gary Arivella

precision was very nice when they came out they fixed the garage door in timely fashion was very happy with the service.

- Marie Kohler

I had your tech repair my door and replace a number of parts. I was concerned over the cost he had quoted me but convinced me that the parts he was using were top notch. This was my fault for not researching how much the parts actually cost. You charged me $240 for a set of springs (Just the parts) and the rest of the parts and labor cost me $580. Looking online I see the exact same parts for a fraction of the cost. $60 to $80 for a set of springs and $35(for 10) for the special "11 bearing" rollers". Again my fault for being uninformed but I will not make the same mistake and use another company when it is time to do the other door. I also had a friend ask me about my door because he needed a new opener and I relayed the story so you will not be hearing from him.

- Andy Novey

Thank you for your comments and business. Our records show that we replaced all the parts of your counter balance system -- the parts that actually lift/close your door. We source the best parts we can find and that is why you received a 7 year warranty. Our competitors typically only give you a one year warranty with the purchase of a new door and 90 days with repairs. These warranties should clearly indicate the difference between the parts we use and those you researched. We also did give you an option to replace fewer parts at a substantially lower price. Over time you will be happy with the choice to go with the better warranty as you will more than likely never have an issue with your door.

Fantastic experience. Person who answered the phone was excellent -- she quickly set up an appointment that fit my schedule and even sent an email confirmation. The tech (Gary) was great -- he knows his stuff. We had a rebuild done which basically gave us a new door at half the price! Thanks will sing your praises to all my friends.

- Betty D

Ron was excellent knew his business and explained what was needed and very polite showed me what was being put in and why it was necessary thanks

- Paul Wassiege

our service was great , our technician was working in zero degree weather for hours with no complaints. He was communicative, reliable , hard working and responsible, his name was Adam. The office worked well for us and even though there was a bump or two in the road they attended to whatever was needed quickly in fitting our door. We highly recommend them .

- Betty Saltzman

I have found the service to be professional and very reasonablly priced. I highely reccomend

- Perry Hughes

Prompt service & excellent customer service.When I called I got an appointment the next day. My garage door was fixed within 3 days of my call. Limit switch was replaced. They were waiting for a part. Jason was very knowledgeable and professional. Do not hesitate to call. Great Service!!!

- Donna STARVASKI

both technicians were extremely courteous and helpful. They did a great job repairing our door. I would highly recommend both of them.

- James & marie Walsh

Very happy with the service. Quick, efficient,friendly and honest. Fully reccomend.

- Perry Hughes

Tom did a great job on the garage door repair and also spent time checking out the other garage door. The same day service was excellent. I also liked that I did receive a senior discount. I would call your company again if I had any garage door repair issues or garage door replacements. I also liked that the company did drug testing and background checking on the employees

- Patrick Jordan

Had a great experience with Precision Door. The technician (Gary) was very informative and gave me all the available options with pricing on taking care of my problem. In no way did he try to sell me more then what I needed. The work was done in a timely manner and the space left clean after they left. The door works like it was brand new. Overall the experience was a great one.

- Steve Logsdon

The service was prompt and Jason fixed the garage door quickly. I would reccomend your company to any one who is need of repair or who is looking for a new garage door

- Jutta Malden

Ernie was fantastic! Thanks.

- Levinson

Service was excellent. Technician arrived on time and completed the job in a timely manner. He was very respectful and efficient. I would not hesitate to call Precision Door the next time I need work done on my garage doors. Thanks for a great job at a reasonable price.

- Thomas Miller

I was very happy with everything. Hopefully a long time before I need you again. Thank you for being so quick to respond. Happy New Year!

- Bette Mazzarini

Great, courteous service both on initial instillation and on follow up service call. A pleasure to deal with!

- David Soll

Thank you so much in helping me get a new garage door. Joe, Brian, and especially Walt, were all terrific and really cared about the job. I'd recommend your business to anyone.

- Sandra H

I used Precision before for repairs, so I tried to find a current review on line, but had some difficulty locating the Company listing. I finally called the number on my sticker/magnet anyway. I'm glad I did. Gary came out and assessed the situation and I was convinced that he was right that I would be better off putting in a new door than repairing the old door. He explained things in detail, and I liked the idea of energy savings in addition to a better looking door that worked well. So, I upgraded. Ray was the installer, and he was great - very polite, enthusiastic, diligent. He did a great job putting the new door in! And corrected the problem with my old structure that wasn't level. He came early and completed the installation, cleaned up all the old stuff and took it away. Both Gary and Ray were very professional and just real nice to deal with. I was very impressed, and when my Sears door opener stops working eventually, I plan to call Precision. I can't recommend them highly enough. A first rate job, in my view. The new door is great. Thanks Gary and Ray.

- John Collins

Jason arrived a bit early, but discussed with me what needed to be done and got right to it. He was knowledgeable and efficient and I was impressed with his work. I also appreciated your company's prompt dealings with me, unlike several other companies whose names I got from Angie's list, who didn't bother to return my call.

- Barbara Duhamel