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about Precision Garage Door
Precision Garage Door of New Englandhas received 2078 reviews, averaging 4.90 Stars:
Hudson, MA
Brighton, MA
Five stars for Duane -- he was wonderful. He knew what he was talking about and offered additional advice about the quality of the original installation. His assessment of the situation and his initial quote were accurate, and he fixed the door quickly on the second visit and was very professional and respectful both times. However, I'm less than thrilled with Precision Door's pricing policy. I paid the $250 emergency fee the day I broke the door, May 16, to have someone come out and fix it that same day (it was Duane who came out that first time too). I was told that the bottom panel of the door would have to be replaced. So ultimately, I paid $250 to have my garage door closed and unplugged -- something I could and would have done myself. I was then still charged the full $450 price to have the repair done.
- Catherine McCarthy
As it was explained when you booked the call, we charge an emergency service call after 8 pm. 80% of which goes to the technician to pay him for working beyond his normal 10 hour day. To then give you credit for the emergency service fee would make any business sense. Again we are sorry that you were dissapointed with our pricing, but we did give you the option to wait until normal business hours.
Newbury, MA
I am very satisfied with the service and my new Liftmaster opener. Thank you
- Oleg K
Boston, MA
Prompt and excellent service.
- Peter V
Hudson, MA
Professional, thorough, timely service!
- Roberta Saart
Harvard, MA
Super service; from the initial phone call into the company to the clean garage when they left. You have a very happy customer!
- Jeff T
Avon, MA
I have been extremely pleased with the level of service and professionalism with Precision Doors. They came the same day I called and were able to meet me after my work day. It only took them a matter of minutes to detect and fix my garage door opener's problem. The technician even did some extra preventative maintenance because the repair took no time at all. I would recommend Precision any time!
- Dan B
Canton, MA
I called expecting to wait days to have my door opener repaired. Instead I got an appointment for the next day which was Saturday. The service technician came as promised with a van stocked with parts. Technician was knowledgeable and explained to me in detail what needed to be done in order for the door to work again. Very satisfied with the entire process.
- Brian M
Holden, MA
Your technician did a great job! Very professional, answered all questions. I would recommend your company!
- Missy T
Randolph, MA
Very Pleased and satisfied with MIke and Precision!
- Brad
Oxford, MA
Excellent job. I would recommend Precision.
- Jim B
Charlestown, MA
Your man was better than (the other company we used). Glad to have him to service my door. Thank you.
- Sue
Tewksbury, MA
Technician was on time very professional and friendly. I would recommend your services without hesitation.
- C Smith
Avon, MA
Brain was excellent... he explained everything and went out of his way to do a really nice job on my door repair.
- Dan B
Saugus, MA
Prompt, pleasant, courteous, and knowledgeable. would highly recommend.
- Tom Higgins
Northbridge, MA
He was very professional and informative about what I needed. He also arrived early which was very helpful.
- Anthony Ferrara
Product:
Lakeville, MA
Brian was very knowledgeable and had our door working again within minutes. The cost was reasonable and came with a good warranty. This company is a 5 star winner!
- John S
Auburn, MA
The service was great, he did a great job, and I am glad I called you for the service. The door works perfectly. Thank you
- Lucille Neaz
Arlington, MA
went on line and saw your ad and same day service and I really wanted to get it fixed that day so when I called and could get a 5-7 time slot so I took it, hard for me to get home before 5, and the person on the phone was very nice and helpful and my service tech was equally as nice and helpful. I wound up having a rebuild in which safety features were added and bigger spring/coils were installed so now my garage door no longer sounds like its in pain, its smooth and quiet. he also fixed a metal bracket that was 2/3rds split so he did a nice and professional and quick job on a very hot day...no complaints (I think I had Duane)and like I said, he did a complete rebuild...
- allyson lewis
Burlington, MA
Couldn't be happier with the total experience. Your man showed up on time and had my door working again in no time. He explained what preventative maintenance I should consider; I agreed and my door now works better than ever. Thank you so much!
- Thomas Bradley
Wellesley Hills, MA
Excellent and prompt service. I was very satisfied with the work and explanation of what the technician did replacing the spring, rollers, etc. He was very thorough and cleaned everything up. My door is almost silent!
- Martha Kiley
Product:
Concord, MA
Mike was fantastic. Garage door is up and running - and he pointed out where we will have problems in the future, Will do business again when we replace our garage door versus repair it. Thanks Mike!
- P Clark
Westborough, MA
Great Job. Thanks!
- Linda P
Weston, MA
The service technician Duane was great. He explained everything and discussed my options. Very polite. Made sure everything worked before he left. I am very pleased with the work done. I would use this company again and recommend Precision to my friends and neighbors.
- Kevin Bruning
Blackstone, MA
id a great job. Explained everything in detail. Would recommend to friends and family.
- Mark P
Marlborough, MA
Duane showed up when he said he would. Knew the problem and fixed it. Turned out I had the wrong springs which was messing up the garage door opener.
- Nick Welch
Product:
Marlborough, MA
Great job-on time-explained what needed done well- got it fixed quickly.
- Tim B
Boylston, MA
We love the AAA coupon deal. Our doors sound like new! Thank you Precision and AAA!
- Aaron L
Norwood, MA
I love my new doors. My neighbors have commented on the change it has made to the look of my home. Ray (the installer) worked quickly and efficiently. He left the garage cleaner than he found it -- can't believe other companies would do that. Thanks!
- Cindy F
Newton, MA
I called for an appointment and Tom came out the next day. He called half hour before and was on time. Tom was polite and very professional, he explained the problem with my door and what it would take to fix it. I am very satisfied with the work he did and will recommend him to my friends and neighbors.
- Mike
(617) 459-4147
(617) 459-4147(508) 925-7701
(508) 925-7701(978) 631-0042
(978) 631-0042(781) 304-4933
(781) 304-4933(978) 357-8486
(978) 357-8486(781) 519-4491
(781) 519-4491License
MA License# 176747
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- Elizabeth F