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Read what people are saying
about Precision Garage Door in:

Salem | Ipswich | Reading Area, MA

Precision Garage Door of New England
has received 162 reviews, averaging 4.82 Stars:
1 2 3 4 5
Review:

The sale represents that quoted the job was excellent. The price was within my budget .the quality of the door was exceptional. I'm looking forward to it being installed in a timely manner...thank you so much.. Mr. Richard Profetto

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

On time, polite, clean. Everyone from start to finish was a pleasure to work with.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

On time, on budget, and professional friendly service. Walked me through whole process. Outstanding!

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Very good service. Arrived much earlier than secluded appointment. Technician was very professional and did a great job. I will definitely use precision again. Thank You

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Service Provided:
Broken Garage Door Spring Repair

Review:

Rob was great, fast, efficient, door looks beautiful! I definitely recommend this company for openers and doors.

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Service Provided:
Garage Door Opener Install

Product:
Garage Doors

Review:

I am very satisfied with your service since the initial phone call I made to you for my garage door. Thank you for a good job all the way from start to finish

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Quick service and technician Jacob explained everything and professional.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

We had Mike come to our home today to fix our garage door from the moment he spoke, I knew I was talking to a polite knowledgable person he listened to our problem first and then proposed different scenarios We choise taking the door apart and new springs and rollers We have had this door for years and have never been able to push it up Because of Mike, we are now able to open the door and close it without having to hang our bodies off the handle Thank you for hiring such a great asset to your firm i will have no quams passing on his name and your company

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Service was terrific, and efficient. All options were explained thoroughly. Will certainly use Precision when needed.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

They were excellent. Our three doors are perfect, everything runs smoothly. We are very happy with their service and work.

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Service Provided:
Install Garage Doors

Product:
Garage Door Opener

Review:

So the repair technician just this minute left and I'll be honest I'm a little surprised. I was quoted $599 for a five year warranty and $799 for a seven year warranty. When I said I'd take the five year the price was re-quoted as $699. I thought it was for the entire job but it was per door, I had two repaired. Anyway the guy was here for less than an hour, maybe 50 minutes. He replaced the springs, some cables and the pulleys from what I can see. He also replace one keypad with an new remote. Total cost was $1633. For less than an hour's work and the materials he replaced it seems extremely expensive. I'm not sure if the cost is really for the warranty but $1600 for fifty minutes of work and a couple components is perhaps the most overpriced transaction I've witnessed in a very very long time.

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A Response from: Walt Arvin

We are sorry that you did not have the experience you expected. As we stated on the phone our parts are superior to those found online, big box stores or those carried by our competitors. That's why we can offer warranties of 5 to 7 years on repairs. Other garage door companies offer 90day or 1-year max on repairs and 1 to 2 years on new doors. We're deeply sorry for any confusion on the price. We're confident that in 5 years you will be happy with the quiet functioning of your garage door and will have peace of mind knowing that should something go wrong we'll pick-up the phone and repair/replace any defective part for free.

Service Provided:
Garage Door Repair

Review:

From the beginning the process has been great. When Mike came the 1st day to attempt to fix the garage door (without success) until Mike T came and replaced the door the service has been great. Both men did a professional and clean job in a timely fashion. We wouldn’t hesitate to recommend Precision to anyone.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

I am a very satisfied customer from Marblehead MA. I will give Precision 5 stars all the way- very efficient, keeps their word about dates and promises - offerred me different choices to fit my budget- They even offerred me a cheaper choice than what I originally chose- Every one I dealt with, may be five souls- on the phone or in person had been very professional and honest- and kept their word- proposed dates, materials, cost estimates - This is a well run company - I hope they can continue to be this good in the future- Generally we do not see that though, they get bigger and bigger and get worse in personal care and commitments- I hope this will not happen to Precision - any time soon- FIVE STARS NOW July, 2019

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Excellent service, have used several times. Will compare your quote

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Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Mike was great. We have a very old door and when 1 spring broke nothing worked. Mike showed up on time. He did all he could to remove the old spring. It was about 40 years old so that task was impossible. We agreed to purchase a new door. Mike was very helpful in this process. When we made our choice, it will be 3 weeks before it can be installed so Mike tried again to just fix it temporarily for the 3 weeks but again the spring was not coming out. So we are waiting for our new door. We are very happy to have contacted Precision and look forward to the installation. We would recommend Precision.

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Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Great service and all options explained thoroughly. Great technician, very personable and showed up early! Efficient and good work. Will use this company again!

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Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Mike was awesome. Instant quote. Very professional. Nice guy. Very happy.

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Service Provided:
Broken Garage Door Spring Repair

Review:

I will give you a 0 if I could. You charge me $105 to tell me exactly what I knew and the spring is broken. Then you tell me it so $600 to $700 for unnecessary work. The spring on the other side was replace two years ago for less than $200 and the best you can do is $400. All the additional parts and repairs were not needed. You are a disgrace to the service industry. The $105 was theft.

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Service Provided:
Garage Door Repair

Review:

Came next day to repair broken torsion spring. Service took less than an hour. Mike was pleasant, professional and did an excellent job. Only negative is that the $519 price for the repair seems very high.

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Service Provided:
Broken Garage Door Spring Repair

Review:

I had the lift system on my garage door replaced today. When the technician showed up he quoted me a price of $649. Because I couldn't get my car out and I didn't want to leave my house open, I agreed. After the work was done I checked online on what that type of repair should cost. The highest price I saw was around $300. He was here for 1 HOUR. You guys charged me more than double what it should have been. I think I deserve an adjusted charge. I would like to hear from you about this. If I don't, I will call my credit card company.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Professional, Punctual & Clean! Its my second time having the company come to my house, this time for install. GREAT experience- highly recommend.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Our installer was courteous and knowledgeable. Had completed install quickly and cleaned up and removed all old components. One panel was damaged in shipping but he ordered new and will come back and install when in. All in all very pleased with service.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Previous experience with Mike. He is very knowlegable, courteous and professional. He explains everything upfront, along with the costs. I would recommend Mike any day of the week.

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Service Provided:
Garage Door Repair

Product:
Opener

Review:

Mike did an excellent job servicing the issue that I had with my garage door opener. After I described the issue to him, he quickly deduced the cause. Opening up the motor housing confirmed his assessment. He clearly described the the choice of repair options and associated cost. He then went about the task of making the repair based on my choice of repair option. Mike was a pleasure to deal with. I look forward to working with him on any future garage door repair issues.

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Service Provided:
Garage Door Opener Repair

Review:

Like the security of knowing who is coming by seeing picture and name. And knowing have been security checked. Mike explained different routes I could take and different costs. I made final choice which was to me least costly and solves problems (I hope). Of course with Mikes knowledge. Anything over hundred dollars scares me.....lol. Would appreciate a copy of work done mailed to me. Do not have a copier.

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

They were able to service my automatic garage doors. The technician was very nice, excellent interaction. He recommended greasing the door tracks and I agreed. An expensive little procedure at $55.00/per door and $85.00 labor. It took all of ten minutes. Buyer beware.

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Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

Mike was great upfront customer service. Very punctual and efficient.

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

Service was excellent, and provider was very polite and thorough, but I thought cost was high for the product provided.

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Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

5 stars! Courteous, quick service. Zero complaints. Highly recommend.

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Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

Arrived on time.Did a good job.Cleaned up after the job was done. After he left the door opened by itself.I called the company. He came back and made an adjustment.Have to wait a couple of months to see if this opener is reliable.I see you have miitary discounts.I was never asked and never received one.Also being 80,never asked or received senior discount.Also just saw a $50.00 coupon with the opener I had installed.Never asked.How do I used that.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

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Boston Area

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(781) 304-4933

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(978) 631-0042

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(978) 357-8486

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(508) 925-7701

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(978) 710-0370

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Plymouth | Middleborough Area

(508) 283-3973

(508) 283-3973
Southern New Hampshire Area

(603) 821-9737

(603) 821-9737
Precision Door Service
Office: (978)212-3332
90 Cherry Street
Ste 4

Hudson, MA 01749

License

MA License
# 176747