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about Precision Garage Door
Precision Garage Door of New Englandhas received 2082 reviews, averaging 4.90 Stars:
Danvers, MA
Product:
Littleton, MA
Not happy with your pricing. Told one thing on the phone and then billed for another much higher amount after the tech completed the work. Also invoice had no breakdown on parts or labor charges. Very unprofessional! After this outrageous overcharge I will never recommend your company to anyone!!!!!!!!!!!!!!!!
- David Green
Product:
Worcester, MA
best
- Larry Ngo
Product:
Peabody, MA
Service was excellent, and provider was very polite and thorough, but I thought cost was high for the product provided.
- Lois Black
Product:
The customer service representative and installing technitians are very good: professional, efficient and friendly. However, the door manufacturer seemed to be a problem. I accidentally hit my garage door and ordered a same size new one in early Sept,2018. The first door came in Nov with wrong size. Then I waited for another 30days and were told the second door came with the wrong window glass. I had to wait for another 30days before I finally got my right door installed. It's difficult to understand how the manufacturer could made it wrong twice since this was just a repeat order.
- Holly Peng
Great service. Garage floor buckled because water had gotten underneath and door closed leaving a gap. He was able to increase the pressure so door closed better. He explained things well.
- Phyllis Kirschner
Mike was the representative that arrived at my home in a very timely manner. He was polite and eager to please. My only criticsm I have is the $105.00 service charge. All Mike had to do w as reprogram the opener. Took a couple of minutes.
- Geri Noonan
Scituate, MA
Great job! Mike Thurber is a great guy. Was right on time and got right to it. Walked me through repair and future care. Thank you again!
- Jane Piotrowski
Product:
Contract says 3 to 4 weeks until delivery, salesperson said four to six weeks, insulation actually took 7 weeks. Mounted the controller next to a window so anybody could just reach in and open up the garage. The Wi-Fi serial numbers don't match. The light doesn't work and they installed the unit with a battery that is more than half dead. In sum not very happy.
- Miriam Tuchman
Product:
Norfolk, MA
Mike arrived early, was very courteous and quickly diagnosed and fixed the problem.
- Vicki Warnock
Plymouth, MA
I selected Precision Garage Overhead Door Service after having come across an online video that highlighted that the Precision overhead door company seeks whenever possible to repair a garage door opener rather than replace it with a new one. The video also noted the company does not take the short cuts that some garage door opener companies take and seeks to perform in the best possible manner. My call to Precision was a shot in the dark to have the motor raised on my garage door opener and I could not have been more pleased with the outcome. The serviceman was totally competent and professional; and he had the knowledge and the tools to provide just the service that I needed. The cost for his services was quite reasonable. I am very relieved that my problem has been solved and I will be quick to call Precision again when the need arises.
- Richard W. Finnegan
Ipswich, MA
5 stars! Courteous, quick service. Zero complaints. Highly recommend.
- Kim Burnham
Product:
Hudson, MA
Returning customer. Precision is always the best!
- Roberta Saart
Hanson, MA
Mike was a skilled and pleasant technician. We appreciated getting quick and accurate service.
- Marilyn Weber
Needham Heights, MA
Your technician Mike was really great and went the extra mile to leave us with a functioning door, even though we have no power to it until we decide our next step. This was a good alternative to not being able to use the door at all. Thanks You, Whalens
- Susan & john Whalen
Product:
Marlborough, MA
The technician arrived on time. Worked diligently and showed me how to operate once the door was installed. Excellent job! I love my new door!
- Sandra Fasulo
North Chelmsford, MA
Mike M. was great. He was a very personable gentleman. He gave me a reasonable estimate of what it would cost to put in a new automatic garage door opener and replace some warn-out parts. He did the job in less than a few hours and was sure to point out all the improvements prior to leaving. It was a great experience.
- Dan K.
Product:
Stow, MA
Arrived when scheduled, were polite, answered any and all questions and cleaned up. The door looks great and operates as expected. Job well done!
- Charles Barney
Stoneham, MA
Arrived on time.Did a good job.Cleaned up after the job was done. After he left the door opened by itself.I called the company. He came back and made an adjustment.Have to wait a couple of months to see if this opener is reliable.I see you have miitary discounts.I was never asked and never received one.Also being 80,never asked or received senior discount.Also just saw a $50.00 coupon with the opener I had installed.Never asked.How do I used that.
- Frank Ciaburri
Product:
Sudbury, MA
Very happy with the service, the scheduling and the technician and would definitely use them again.
- Susan Alexander
Product:
Hudson, MA
Purchased springs, rollers and cables for both garage doors. Paul did an excellent job, in a timely manner (5 stars on the service). I had used your company 3 and a half years ago for a minor repair.
- Gary Dahl
Marlborough, MA
Hi had Paul and Rainer come to my house yesterday and they were both 5 star!! Paul was prompt and knowledgeable ...he was informative with my situation, gave me options and got the job done very efficiently I have used Precision before and have recommended to my neighbors..I don't think I will ever call anyone else! I was also sorry to hear about Chris he was the tech from before! I am so happy to be back in my garage..thank you! Rainer was very helpful kept squirrels at bay while Paul got the job done, he was very friendly and well behaved....although at repair at Christmas was not what I had hoped for it was needed and done in the best way possible!
- Ellen Demers
Product:
Canton, MA
Very happy with the work done today. The technician was courteous, knowledgeable and professional. Excellent work. Thank you.
- Tuan Vu
Belmont, MA
I am very happy with the service. Paul called prior to coming, and showed up at the promised time. He was professional and explained everything thoroughly. He even took the time to re-program my car's garage door button. I can't vouch for the reasonableness of the price for the new LiftMaster opener, but it certainly seems to be very high quality, 1/2 horsepower, with several advanced features, i.e, remote Wi-Fi control capability, separate light control, etc.
- Edward R.
Product:
Wayland, MA
Great job by Paul repairing my garage door. He was prompt and efficient. Super professional. Fantastic job!
- Clayton Jones
Plymouth, MA
Mike once again came to the rescue. It was a simple fix but without it I would have continued to have opened and closed my garage by hand in this cold. Thank you Mike.
- Jon Schein
Plymouth, MA
Excellent..... Mike T. Is great!!!!
- John Morin
Waltham, MA
Precision installed 2 new garage doors. At the initial visit they recommended that I needed some additional structural work before they could install. When that was complete, they came again and reviewed the work before taking my order. Their work is excellent and the doors are beautiful. All employees were polite and helpful. They also provided near by addresses so I could see similar doors in advance with the approval of their customers.
- Joe Welsch
Ashland, MA
Thank you so much for the amazing customer service and expertise. This is my first time using this company and to realize on a cold Friday afternoon that I could not close my garage door, make a call and it's fixed!!! The person that I spoke to was able to rearrange things to get someone there within 2 hours and the rep that came to my home, Paul, was incredible. I could not be happier with the company!!
- Joanne Brody
Boxford, MA
The technician figured out the problem in a matter of minutes and corrected it immediately. Very pleased with the service.
- Robert Cheyne
(617) 459-4147
(617) 459-4147(508) 925-7701
(508) 925-7701(978) 631-0042
(978) 631-0042(781) 304-4933
(781) 304-4933(978) 357-8486
(978) 357-8486(781) 519-4491
(781) 519-4491License
MA License# 176747
Mike was great upfront customer service. Very punctual and efficient.
- Glen Mckenna